Infor VISUAL is used for invoicing and accounting.
What is our primary use case?
What is most valuable?
The most valuable features of Infor VISUAL are its powerful accounting, multicurrency functionality, and production aspects. We implement the manufacturing for many customers. These are the main goals of the solution.
What needs improvement?
There is a tool in Infor VISUAL that is called Costing Utilities, they should make the functionality more flexible.
In a future release, if they could add a CRM incorporated into the core of the solution that would be awesome. Additionally, a more flexible project model. They have a project model, but it's very challenging to set up values.
For how long have I used the solution?
I have used Infor VISUAL within the last 12 months.
What do I think about the stability of the solution?
Infor VISUAL is a stable solution.
What do I think about the scalability of the solution?
The scalability of Infor VISUAL is good.
How are customer service and support?
The support from Infor VISUAL is good. We create the incidents, and they usually answer on the same day.
How was the initial setup?
Infor VISUAL is a very easy-to-implement solution.
What other advice do I have?
My advice to others is they should test before they go live. Test the solution properly. This is the key to good implementation.
I rate Infor VISUAL an eight out of ten.
Which deployment model are you using for this solution?
On-premises

