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Epicor ERP vs Infor VISUAL comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
13th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Infor VISUAL
Ranking in ERP
27th
Average Rating
0.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Enterprise Resource Planning for Manufacturing (5th)
 

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of Epicor ERP is 2.6%, down from 3.5% compared to the previous year. The mindshare of Infor VISUAL is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.6%
Infor VISUAL1.3%
Other96.1%
ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
Carlos  Cardona - PeerSpot reviewer
Operations Manager at Visual K
Powerful accounting functionality, easy to implement, and same day support response
There is a tool in Infor VISUAL that is called Costing Utilities, they should make the functionality more flexible. In a future release, if they could add a CRM incorporated into the core of the solution that would be awesome. Additionally, a more flexible project model. They have a project model, but it's very challenging to set up values.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."
"In terms of manufacturing and in terms of the configuring of the product to meet a variety of different types of manufacturing requirements, the product works well."
"I have seen companies triple their business using Epicor in just a few years."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"Epicor ERP has harmonized our processes and provides significant visibility in reporting."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The product is stable with a rating of ten."
"Dashboards and Business Activity Query are very useful."
"The most valuable features of Infor VISUAL are its powerful accounting, multicurrency functionality, and production aspects. We implement the manufacturing for many customers. These are the main goals of the solution."
"The most valuable features of Infor VISUAL are its powerful accounting, multicurrency functionality, and production aspects."
 

Cons

"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"A number of bugs in 9.05 were only fixed in 10."
"There are some glitches in Epicor ERP."
"The inventory module needs to be improved as it is not that easy to use."
"The tool should provide a better user interface."
"Right now, it doesn't really have a good cloud story."
"Epicor doesn't really have a proper cloud solution there, although they claim they do."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"There is a tool in Infor VISUAL that is called Costing Utilities, they should make the functionality more flexible."
"There is a tool in Infor VISUAL that is called Costing Utilities, they should make the functionality more flexible."
 

Pricing and Cost Advice

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"User support could be improved as well, as the consultant charges are very high."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Epicor ERP is an expensive solution."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The initial cost may be a bit high, but the maintenance cost is lower."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
8%
Healthcare Company
7%
Outsourcing Company
6%
Manufacturing Company
18%
Construction Company
11%
Comms Service Provider
10%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
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Also Known As

Epicor SaaS ERP
Infor Visual Enterprise
 

Overview

 

Sample Customers

Information Not Available
Skills Inc, Darmex, Eberhard Manufacturing, Bluegame, ENERTECH fabricaciones, L&H Industrial, Geophysical Survey Systems, Computer Designs, Essen, Graphicast, Instrument Technology, J&E Manufacturing
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: April 2026.
893,244 professionals have used our research since 2012.