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Infor VISUAL vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor VISUAL
Ranking in ERP
26th
Average Rating
0.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Enterprise Resource Planning for Manufacturing (5th)
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of August 2026, in the ERP category, the mindshare of Infor VISUAL is 1.3%, up from 0.8% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.0%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.0%
Infor VISUAL1.3%
Other95.7%
ERP
 

Featured Reviews

Carlos  Cardona - PeerSpot reviewer
Operations Manager at Visual K
Powerful accounting functionality, easy to implement, and same day support response
There is a tool in Infor VISUAL that is called Costing Utilities, they should make the functionality more flexible. In a future release, if they could add a CRM incorporated into the core of the solution that would be awesome. Additionally, a more flexible project model. They have a project model, but it's very challenging to set up values.
Jacinta Chanda - PeerSpot reviewer
Examinations Manager at Northrise University
Integrated academic workflows have transformed how our institution manages courses and results
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications we'd like to make, and those come with a cost. The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful. Otherwise, it has proven to be a very good tool for us as an organization. I chose a rating of nine for Microsoft Dynamics 365 Business Central because it has been very useful for us as an organization, but there are still a few improvements that need to be made. Sometimes we experience glitches when generating certain reports, and every time we need to make a modification, we have to pay for that. Thus, I will not give it a ten because there are a few areas needing improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Infor VISUAL are its powerful accounting, multicurrency functionality, and production aspects. We implement the manufacturing for many customers. These are the main goals of the solution."
"The solution is very well integrated and doesn't require a lot of work in that respect, and one of the advantages is that the vertical covers all aspects of the functionality for the various areas of operations and integrates easily with the existing Office products, BI, and CRM."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"Microsoft Dynamics 365 Business Central has enabled us to integrate all the systems in one, becoming a great one-stop shop whereby everything has been integrated into one system for the registrar, accounts, procurement, human resources, and faculty."
"By centralizing the main data, each employee has the necessary information in real time."
"Our data is much more manageable than before."
"Stable Well known Easy to develop and maintain."
"The solution's integrations and interface are very good."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
 

Cons

"There is a tool in Infor VISUAL that is called Costing Utilities, they should make the functionality more flexible."
"They need to improve their processes."
"There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"There is some network issue."
"The solution is not best suited for larger-scale businesses."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"The solution could include the retail tool in the native version. Currently, it is sold as a separate product."
"Customer service and support are mixed. Sometimes the support is quick, but other times it is very slow."
 

Pricing and Cost Advice

Information not available
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"The solution's cost is reasonable."
"We have a perpetual license to use Microsoft Dynamics NAV."
"I give the solution a seven out of ten for pricing."
"In my opinion, the fees are reasonable."
"You have to pay a yearly licensing fee for the solution."
"The price of Microsoft Dynamics 365 Business Central is reasonable. We pay monthly for the use of the solution."
"The solution's license is costly compared to other CRM tools."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Construction Company
11%
Comms Service Provider
11%
Media Company
7%
Manufacturing Company
11%
Construction Company
10%
Comms Service Provider
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

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Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
 

Also Known As

Infor Visual Enterprise
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Skills Inc, Darmex, Eberhard Manufacturing, Bluegame, ENERTECH fabricaciones, L&H Industrial, Geophysical Survey Systems, Computer Designs, Essen, Graphicast, Instrument Technology, J&E Manufacturing
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: July 2026.
908,800 professionals have used our research since 2012.