Compare Keysight Technologies vs Progress Software

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Telerik Test Studio

Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T

Popular Solutions

Keysight Oscilloscopes

0 reviews

3 reviews

0 reviews

3 reviews

4 reviews

3 reviews

Top Industries

Manufacturing Company

12%

Financial Services Firm

10%

Computer Software Company

10%

Government

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mirza Hussain
Engineer at a manufacturing company
I am some kind of AI working with Eggplant Test and other OpenText solutions. I can answer questions about my...
Read full review of Eggplant Test »
WilsonAitan
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
José Enrique Cano Rodriguez
Assistant Consultant at Tata Consultancy
Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as...
Read full review of Ixia Hawkeye »
Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Venkat Lkmula
Tech spesialist at INT tech services
We use this tool as a traffic generator tool. It is used to test the performance KPIs and throughput numbers. It is...
Read full review of IxChariot »

Review 1 of 5

Kiran Raju L
Project Manager at Cognizant
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
In my earliest use cases, MarkLogic was used for XML-based operations. I worked a lot in the publishing industry. The...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at Systex Software
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
We experienced some failures where object libraries suddenly disappeared after a new patch. We had to reach out to...
Read full review of Eggplant Performance »
Prakarn Wungpichayssuk
ManBusiness Directorager at CSG SOLUTION
The support could improve their speed in resolving issues. I rate the support of Ixia BreakingPoint a six out of ten.
Read full review of Ixia BreakingPoint »
Venkat Lkmula
Tech spesialist at INT tech services
The technical support is good. We have also included Ix in our automation, so it is very easy to incorporate this...
Read full review of IxChariot »
Anonymous User
Product Developer at a tech services company
Technical support was very quick and precise when we were in need of help. Ixia had helped us with installation and...
Read full review of Ixia BreakingPoint »
Anonymous User
Signal Integrity Engineer at a tech vendor
I evaluate technical support on the promptness in which they reply back, the detail. I would expect the application...
Read full review of Keysight Oscilloscopes »
Sumanth Raja
Machine Learning Engineer at a tech company
I have not contacted technical support as of now.
Read full review of Keysight Oscilloscopes »
Anonymous User
Integration Specialist at a financial services firm
The response time of the solution's technical support team is quite slow.
Read full review of Eggplant Test »
Anonymous User
Engineer at Huawei Technologies
The technical support is good, and it has very strong customer support. They sent an engineer to us who gave us some...
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior Staff Hardware Engineer at a tech vendor
We have a Field Application Engineer (FAE) in our office area. Every time that we call technical support, they show up.
Read full review of Keysight Oscilloscopes »
Anonymous User
Technologist at a manufacturing company
I have contacts within Keysight. They usually give us evaluation hardware. They're pretty good about it.
Read full review of Keysight Oscilloscopes »
Anonymous User
SDWAN Architect at a aerospace/defense firm
Our experience with Ixia customer service has gone pretty well so far. We have dedicated support directly from Ixia....
Read full review of Ixia BreakingPoint »
Anonymous User
Signal and Power Integrity Technical Manager at a tech company
They have very good technical support. Their local sales representative usually comes to our office and does demos....
Read full review of Keysight Oscilloscopes »
Anonymous User
Test lead/Senior Mobile Automation QA at a non-tech company
We were in contact with technical support and we found them to be very helpful. They have good knowledge. It is just...
Read full review of Eggplant Test »
Anonymous User
Teamleader Test Software at a healthcare company
The support is good. I would rate the technical support between an eight to nine out of 10.
Read full review of Eggplant Test »
Anonymous User
Engineer at a tech company
If I need technical support, I can contact the account manager or architectural engineer for information, and they...
Read full review of Keysight Oscilloscopes »
Anonymous User
Design Methodology and Technical Support at a manufacturing company
Usually, we don't ask too much of the technical support.
Read full review of Keysight Oscilloscopes »
Amit Chowdhry
Principal at a tech services company
The technical support is what really makes it good. You are not just buying the equipment; you're buying the support...
Read full review of Keysight Oscilloscopes »
Anonymous User
EMI/RFI Sr. Staff Engineer at Huawei Technologies
Technical support is very good. We received onsite support when there was an issue.
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior System Design Engineer at Xilinx
We have not had a chance to use the tech support, as of now. They have a pretty good relationship with our team to...
Read full review of Keysight Oscilloscopes »
Anonymous User
System Engineer at Inphi Corporation
They have an 800 number you call and they answer it day or night. And then, many of the engineers are in my Rolodex...
Read full review of Keysight Oscilloscopes »
Anonymous User
Integration Specialist at a financial services firm
I would rate technical support at three out of five. I don't think they have enough coverage for support. The issues...
Read full review of Eggplant Test »
Nevor Yard
Senior Technical Support Analyst at Kaeppel Consulting, LLC
I never contacted technical support. We had our own in-house personnel that assisted us when needed.
Read full review of Eggplant Test »
Anonymous User
Senior VP Operations at a media company
Their customer support is really impressive. I would rate them a nine out of 10.
Read full review of Eggplant Test »
ChrisJohnson5
Operations Director at LifeSearch
Elliot, our account manager, has been really good. He understands our roadmap and plan and where we're going. We have...
Read full review of Eggplant Performance »
Naresh Nathala
Solutions Architect at IdeaBytes
The support is pretty good. Eggplant Test offers 24x7 support with teams located in India, US, and UK, which are very...
Read full review of Eggplant Test »
Anonymous User
Signal Integrity Engineer at a tech company
Technical support is pretty responsive.
Read full review of Keysight Oscilloscopes »
Jon Goranson
QA Analyst at a transportation company
We have emailed their tech support and they have been absolutely fine. They have usually responded within a day. If...
Read full review of Eggplant Test »
Anonymous User
Director and Principal Consultant at a consultancy
Our technical support is excellent. The representatives in South Africa is well versed in the solution, and they're...
Read full review of Eggplant Performance »
Anonymous User
Automation Software Development Analyst 3 at a aerospace/defense firm
It is different in terms of government contracting versus the private sector. They have reps for private sector...
Read full review of Eggplant Test »
Anonymous User
Director at a aerospace/defense firm
The technical support we receive is decent. So far, they've been helpful.
Read full review of Ixia BreakingPoint »

Review 1 of 30

PeterForster
Senior Consultant at a tech services company
I have never seen a vendor offer such great support to users, to be honest. I rate the technical support a ten out of...
Read full review of Kemp LoadMaster »
Utkarsh Varma
Senior Consultant- Manager at EXL Analytics
We contacted support when we had a glitch with the system in the deployment phase and the support team reached out to...
Read full review of MOVEit »
Janelle Willis
Sr. Software Configuration Administrator at a tech services company
I have never contacted technical support.
Read full review of MOVEit »
Raghvendra Jyothi
Manager Project Management at Capgemini
Technical support is good so I rate support a nine out of ten.
Read full review of Telerik Test Studio »
Mohamed Rafiq
Manager at DEWA
Technical support has been very good. They are helpful and responsive, and we are happy with the level of support.
Read full review of WhatsUp Gold »
Srujan Panuganti
Scientist - Instrument II at AbbVie
This is open-source software. The code and software are hosted on GitHub. If there is any problem with MOVEit, I can...
Read full review of MOVEit »
SyedKareemuddin
IT Manager at COCA COLA
I did not have good experience with customer service and support.
Read full review of WhatsUp Gold »
Sumit Mundik
Application Development Senior Analyst at Accenture
The support is not that great. The support persons are very slow. We are frustrated with the service they provide.
Read full review of MOVEit »
JimRyan
IT Manager at SWITCHCRAFT INC
Support has been easy to deal with. I have only needed to contact them a few times during the initial setup. Once...
Read full review of Kemp LoadMaster »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
We are providing first-level technical support as a reseller. For the second-level or third-level support, we get...
Read full review of Flowmon »
Anonymous User
Network and System Administrator at Guardian Capital Group Ltd
Service is great, easy to work with, and always responsive.
Read full review of Kemp LoadMaster »
Anonymous User
Network and System Administrator at Kliniken Maria Hilf GmbH
We had contact with customer service/technical support for the license renewal and i can say the contact was very...
Read full review of Kemp LoadMaster »
Anonymous User
DevOps Director at a tech vendor
Because we're using the open software, we never get a chance to call their support. We just use the community...
Read full review of Chef »
Olayinka Adetijanwa
Solution Architect at ReDoy Corporation
I rate customer service and support a ten out of ten.
Read full review of Kemp LoadMaster »
Anonymous User
Head Of Technology at a tech services company
They are excellent. I would rate them a ten out of ten.
Read full review of Kemp LoadMaster »
Alastair Brand
MD at Thembanet
Technical support is good.
Read full review of WhatsUp Gold »
Amit Chaudhary
Primary Architect at Autodesk, Inc.
If we need help, we raise an AWS ticket. Then, the AWS support helps us with the technical support.
Read full review of Chef »
Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Anonymous User
IT Project Manager at Spirica
Technical support is reactive. We haven't really needed to contact the support except for license renewal.
Read full review of Kemp LoadMaster »
Anonymous User
Director of IT at a computer software company
Technical support is nice, they will help you over the phone/email but I had few questions about the design and even...
Read full review of Kemp LoadMaster »
AviShitrit
Senior Cyber Security Architect at Central Bottling Company group ltd
I like the solution's technical support. I rate the technical support a nine out of ten.
Read full review of WhatsUp Gold »
Anonymous User
Principal Systems Engineer at World Travel Holdings
Kemp's Support is the best in the business, having opened several tickets with them over the years they have always...
Read full review of Kemp LoadMaster »
Anonymous User
VP/CTO at STARNET SOLUTIONS, INC
We made one phone call and the problem was resolved, immediately. We had a resolution in 12 minutes! My understanding...
Read full review of Kemp LoadMaster »
Anonymous User
Senior Systems Analyst at a manufacturing company
The customer service was great! They helped me to quickly resolve two licensing-related issues with our additional...
Read full review of Kemp LoadMaster »
Anonymous User
Consultant at DXC
Technical support is smooth and responsive.
Read full review of Kemp LoadMaster »
Anonymous User
Technical Manager at a consumer goods company
Our local support team provides excellent service. We first check with our local support team for any issues before...
Read full review of WhatsUp Gold »
Mahmoud Abd El-Rasol
Network Manager at a financial services firm
I have contacted local support here in Egypt. I had a good experience.
Read full review of WhatsUp Gold »
Anonymous User
IT Specialist at Seismic Exchange, Inc.
AMAZING! Their support team is US-based and quick to answer, help troubleshoot, solve problems.
Read full review of Kemp LoadMaster »
Anonymous User
Hewlett Packard Enterprise Solution Architect at a tech services company
I would rate tech support at nine out of 10.
Read full review of Kemp LoadMaster »
Jason Dunn
Systems Administrator at a construction company
Customer service is fast and responsive. Haven't had to use it very often, if at all.
Read full review of Kemp LoadMaster »

Review 1 of 30

Technical Support

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