What is our primary use case?
We used Telerik Test Studio primarily for UI automation. We also used it for API calls.
The application we've been working on was more for payroll and HR applications, so we had a lot of tests that needed to be run nightly. Telerik Test Studio was efficient in automating those tests, continuously reinstalling them on nightly builds, then checking the results the next day.
We mainly used Telerik Test Studio for the UI, PDF validations, and Excel comparisons.
What is most valuable?
Before using Telerik Test Studio, I was a manual tester, so it was my first automation tool, yet I felt very comfortable using it. I've used the record and play feature, and Telerik Test Studio was easy to use. The tool was easy to understand, even for a first-time user like me.
I also found the tool valuable in getting and fetching the elements, creating libraries, and parameterizing with various data.
Another valuable feature of Telerik Test Studio is PDF validation, which gave my company an advantage in the project because of the many reports for testing, for example, pay slips and other financial documents. The PDF validation feature of Telerik Test Studio made my job easier.
What needs improvement?
With my limited knowledge of Telerik Test Studio, I observed that the Excel and Word validation was quite challenging, which is an area for improvement in the tool. My team had to use a lot of code to get Telerik Test Studio to read the data and get results. A beginner would need to ask for help from developers to become more confident with Excel validation.
I also experienced minor difficulties with Telerik Test Studio, particularly in fetching elements in some scenarios when using C# for coding.
What I want to be added in the next release of Telerik Test Studio is end-to-end testing, where you can integrate the tool with a database. I'm not sure if that exists, but I want more of it if it does. I also want more document validations on Telerik Test Studio that require minimal coding.
For how long have I used the solution?
The last time I used Telerik Test Studio was six months ago, in my previous company. My experience with the tool is one and a half years.
What do I think about the stability of the solution?
Telerik Test Studio had stability issues. Sometimes, it gets stuck and takes time to get sorted.
Once, some of the test cases failed. Sometimes, you'll notice false failures from Telerik Test Studio. Issues could arise from script scheduling. My team also found figuring out issues very challenging in the tool. You have to observe for a few days before calling Telerik support, and support will identify the problem.
What do I think about the scalability of the solution?
I'd rate the scalability of Telerik Test Studio as seven out of ten.
How are customer service and support?
I contacted Telerik Test Studio technical support many times. Whenever there's an issue, I email support, and the support team will devise solutions for me to try. If that doesn't work, Telerik support will hop on a call with me, and I'll show what's happening and what I did, and whoever's assisting me will recommend some solutions to the issues.
I found the Telerik Test Studio support excellent and always prompt, so I'd rate support as nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I joined the company when Telerik Test Studio was already in use, but I did ask why the company chose the tool. The company lacked better QA or someone with a good knowledge of automation, so it would be easier if people who joined the company could use a solution with a record-and-play feature, and that's where Telerik Test Studio came in.
Based on the reviews, Telerik Test Studio also offered good support, so my company went with the tool.
How was the initial setup?
The initial setup for Telerik Test Studio was easy, and even updating the versions was easy.
I didn't work with the framework from scratch because I joined the company with the framework already set up. I used the existing framework, but doing minor tweaks was easy.
I didn't find the initial setup for the tool difficult, even when I didn't have an earlier experience with automation tools.
The time it takes to deploy Telerik Test Studio would depend on the updates, but on average, the deployment process only took about thirty minutes.
What's my experience with pricing, setup cost, and licensing?
I don't remember the cost of Telerik Test Studio, but I do remember that my company had two or three licenses at the time.
What other advice do I have?
I used Telerik Test Studio with another person in my previous company, so two people used the tool at the time.
Telerik Test Studio did help me a lot to understand automation and to get a sense of automation. In my company, I started working on Katalon, which I felt had a similar approach to Telerik Test Studio. I think having worked with Telerik Test Studio was advantageous, so I would recommend it to beginners. It may not be as beneficial to well-experienced users, but Telerik Test Studio has many advantages for beginners like me.
I'd ask first-time users of the tool if they've used other automation tools. If you used Selenium or another tool, it would be easy for you to use Telerik Test Studio, especially as it's a record-and-play solution. This is a perfect tool for a beginner who aims to start with automation. This is an ideal tool; you can even level up after learning more about Telerik Test Studio.
I'm rating the tool as eight out of ten because it did help a lot in progressing my career and getting the essence of automation. I also learned API testing from Telerik Test Studio, and I'm currently doing a lot of API testing with Postman, a solution similar to Telerik Test Studio. Everything is accessible on the tool, including UI, elements, and detection. It doesn't require a very high level of coding, so Telerik Test Studio makes life easier, at least from my perspective.
My previous company was a Telerik customer.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure