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SmartBear TestComplete vs Telerik Test Studio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Regression Testing Tools
4th
Ranking in Test Automation Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Telerik Test Studio
Ranking in Functional Testing Tools
24th
Ranking in Regression Testing Tools
12th
Ranking in Test Automation Tools
26th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Load Testing Tools (17th)
 

Mindshare comparison

As of July 2025, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 5.0%, down from 5.2% compared to the previous year. The mindshare of Telerik Test Studio is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Raghvendra Jyothi - PeerSpot reviewer
Very good performance and load testing capabilities
There are some compatibility issues with the load standpoint test. When we use the solution instead of Microsoft Edge, more scripting is required. The reports for structure point or test management could be more compatible with other tools. For example, when I create an application I sometimes cannot generate a report.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with various tools is important."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"The solution is mainly stable."
"You can record your actions and play them back later."
"The most valuable features are the desktop and mobile modules."
"The way it identifies elements is good."
"Has a very smooth process for launching and closing the application after execution."
"The performance and load testing are very good."
"Before using Telerik Test Studio, I was a manual tester, so it was my first automation tool, yet I felt very comfortable using it. I've used the record and play feature, and Telerik Test Studio was easy to use. The tool was easy to understand, even for a first-time user like me."
"The most valuable aspects of the solution are the font, size, and interface."
 

Cons

"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"One notable drawback is the absence of native integration with Git."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"The solution’s customer support should be improved."
"It can be improved by including a feature that allows multiple file types to be selected simultaneously."
"The charts need to be more detailed and customizable."
"Its UI is not very user-friendly and could be improved. For new users, it isn't easy."
"There are some compatibility issues with the load standpoint test."
"I observed that the Excel and Word validation was quite challenging, which is an area for improvement in the tool. I also experienced minor difficulties with Telerik Test Studio, particularly in fetching elements in some scenarios when using C# for coding."
 

Pricing and Cost Advice

"Our ROI is about $10,000 a year."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"It comes with a high cost."
"The pricing is a little above average — it could be lower."
"The price is less, compared to other products, such as QTP."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The pricing is fair so I rate it an eight out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
15%
Financial Services Firm
13%
Government
6%
Computer Software Company
20%
Manufacturing Company
14%
Government
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
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Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T
Find out what your peers are saying about SmartBear TestComplete vs. Telerik Test Studio and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.