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SmartBear TestComplete vs Telerik Test Studio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
9th
Ranking in Regression Testing Tools
5th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Telerik Test Studio
Ranking in Functional Testing Tools
24th
Ranking in Regression Testing Tools
12th
Ranking in Test Automation Tools
26th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Load Testing Tools (15th)
 

Mindshare comparison

As of August 2025, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.9%, down from 5.2% compared to the previous year. The mindshare of Telerik Test Studio is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Raghvendra Jyothi - PeerSpot reviewer
Very good performance and load testing capabilities
There are some compatibility issues with the load standpoint test. When we use the solution instead of Microsoft Edge, more scripting is required. The reports for structure point or test management could be more compatible with other tools. For example, when I create an application I sometimes cannot generate a report.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the desktop and mobile modules."
"TestComplete is simple, it's a very easy-to-use tool."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"The reporting is ready to use and doesn't require any setup."
"It is a strong automation tool for desktop, browser, and API testing."
"The solution has a very nice interface."
"The performance and load testing are very good."
"Has a very smooth process for launching and closing the application after execution."
"The most valuable aspects of the solution are the font, size, and interface."
"Before using Telerik Test Studio, I was a manual tester, so it was my first automation tool, yet I felt very comfortable using it. I've used the record and play feature, and Telerik Test Studio was easy to use. The tool was easy to understand, even for a first-time user like me."
"The way it identifies elements is good."
 

Cons

"Product is not stable enough and it crashes often."
"Headless testing would be a big improvement."
"The initial setup of SmartBear TestComplete was complex."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"The charts need to be more detailed and customizable."
"It can be improved by including a feature that allows multiple file types to be selected simultaneously."
"Its UI is not very user-friendly and could be improved. For new users, it isn't easy."
"There are some compatibility issues with the load standpoint test."
"I observed that the Excel and Word validation was quite challenging, which is an area for improvement in the tool. I also experienced minor difficulties with Telerik Test Studio, particularly in fetching elements in some scenarios when using C# for coding."
 

Pricing and Cost Advice

"SmartBear TestComplete is an expensive tool."
"Our ROI is about $10,000 a year."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The pricing is fair so I rate it an eight out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
16%
Financial Services Firm
11%
Government
6%
Computer Software Company
20%
Manufacturing Company
15%
Government
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
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Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T
Find out what your peers are saying about SmartBear TestComplete vs. Telerik Test Studio and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.