Compare OPSWAT vs SonicWall

OPSWAT

Based on 10 reviews.

SonicWall

Based on 292 reviews.

Sample Customers

SonicWall Email Security

Star Kay White, Locala Community Partnerships

SonicWall Capture Advanced Threat Protection

Wonder Cement, Foster Clark Products

SonicWall Capture Client

Luton College

Popular Solutions

MetaDefender Email Security Solutions

1 reviews

1 reviews

1 reviews

14 reviews

10 reviews

20 reviews

Top Industries

Computer Software Company

Manufacturing Company

Financial Services Firm

Healthcare Company

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eido Ben Noun
Cyber Security Architect
I have used MetaDefender for one and a half years, deploying it in different environments and managing a team of...
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
MetaDefender Drive's main use case is to scan endpoints for threats with multi-scanning and vulnerability detection...
Read full review of MetaDefender Drive »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
There are multiple use cases for MetaDefender Endpoint. The main one is a compliance check and system compliance...
Read full review of MetaDefender Endpoint »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
The clients are using the product for secure file exchange between the internal organization as well as to external...
Read full review of MetaDefender Managed File Transfer (MFT) »
JaiminDalwadi
Delivery Lead at a security firm
The MetaAccess product is primarily for providing secure network access, functioning as a Network Access Control...
Read full review of MetaAccess »

Review 1 of 5

Kallamuddin Ansari
Cyber Security Consultant at a security firm
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at a construction company
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Mahendra Basera
Sr.Engineer at a financial services firm
We have SonicWall NSa models including NSA 2600, NSA 3600, and 6600 firewalls in our environment.We have used the...
Read full review of SonicWall NSa »
Hesdi Triantono
Product Manager at a tech services company
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Customer Service

Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
The technical support from the vendor is good.
Read full review of MetaDefender Endpoint »
Eido Ben Noun
Cyber Security Architect
I have contacted the technical support of OPSWAT. The quality of answers from support has been very good most of the...
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
Opswat's support and engineering team deserve excellent marks, with a rating of ten points.
Read full review of MetaDefender Drive »
Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
For technical support, I would give it 10 out of 10 points. Support is excellent.
Read full review of MetaDefender Managed File Transfer (MFT) »
RamonMedina
Senior Information Systems Engineer at a manufacturing company
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
JaiminDalwadi
Delivery Lead at a security firm
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »

Review 1 of 10

MohammedMateen
Network Administrator at a construction company
The technical support team for this solution is very knowledgeable. They are able to fix issues. They understand what...
Read full review of SonicWall NSa »
Joydeep Dey
System Administrator at a comms service provider
The technical support was not able to resolve some of my issues.
Read full review of SonicWall TZ »
Parvendra Kumar
Project Manager in IT at a outsourcing company
Customer support for SonicWall NSv is very good. Whenever I create a case regarding any issue, their support is...
Read full review of SonicWall NSv »
Deljin Davis
HPC engineer at a manufacturing company
The customer support is really nice, and we have interacted with them.I would rate the customer support a 10 out of 10.
Read full review of SonicWall NSv »
Vimal Raju
Senior tech support at a media company
The customer support for SonicWall NSv is really good, and I have found it helpful when I needed assistance.
Read full review of SonicWall NSv »
Bart Flores Jr
System Specialist at a tech consulting company
I provide support for the SonicWave Access Points.
Read full review of SonicWall SonicWave Access Points »
PhosikaSithisane
Power System Engineer at a retailer
It is difficult to contact SonicWall Email Security’s technical support team.
Read full review of SonicWall Email Security »
Alan O'Kelly
Manager, Business Operations & Senior Project Manager at a construction company
The customer support for SonicWall NSv is good.
Read full review of SonicWall NSv »
Sumesh Panikkar
Senior IT Infrastructure Engineer at a construction company
The technical support team is very good. We can contact the team by phone or email.
Read full review of SonicWall NSv »
Anonymous User
VP of IT at a tech services company
Technical support is good. We have no issues with the technical support.
Read full review of SonicWall TZ »
Anonymous User
Network & System Engineer at a construction company
Technical support is good.
Read full review of SonicWall NSa »
Reggie Viljoen
IT Administrator at a healthcare company
I have not had to use technical support.
Read full review of SonicWall Capture Advanced Threat Protection »
Anonymous User
Owner\Operator
I've dealt with technical support in the past. They've been good. I'm satisfied with eh level of support they...
Read full review of SonicWall TZ »
ShaikSajid
Network & System Engineer at a wholesaler/distributor
I've had a good experience with technical support.
Read full review of SonicWall TZ »
Anonymous User
NOC Manager at a tech services company
We have regular contact with technical support. When we send a support ticket, they respond to us within the day and...
Read full review of SonicWall NSa »
Manoj-Chauhan
Manager IT at a computer software company
The customer support for SonicWall NSv is pretty good.
Read full review of SonicWall NSv »
Kenneth Eygenraam
Solutions Architect at a tech services company
Our network engineers are very happy with SonicWall technical support.
Read full review of SonicWall Netextender »
Anonymous User
Administration IT at a engineering company
Customer service is excellent. They are really good whenever I have needed to call them.
Read full review of SonicWall TZ »
Denise Erickson
Exec Admin/IT/Accounting at a construction company
I don't deal directly with their technical support.
Read full review of SonicWall Netextender »
Yasser Hamed
Founder at a maritime company
We contacted technical support over the issue with the logs stopping. They did something on the backend and the...
Read full review of SonicWall Email Security »
CanbolatAydin
Product Manager at a tech services company
Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can...
Read full review of SonicWall Capture Client »
Darshil Sanghvi
Consultant at a tech services company
I have not contacted technical support.
Read full review of SonicWall CFS »
Darshil Sanghvi
Consultant at a tech services company
We've never had the need to reach out to technical support. For that reason, I can't really speak to how helpful or...
Read full review of SonicWall Netextender »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
Customer support for SonicWall NSv is super good. If we have any issues or any doubts, they are resolved in a very...
Read full review of SonicWall NSv »
Mohamed Hekal
IT Manager at a construction company
We are happy with SonicWall NSa's tech support. We have an account manager and whenever I run into any issues, I...
Read full review of SonicWall NSa »
Pierre Robert
System Administrator at a tech services company
I never had to call their technical support for NetExtender. In general, like every firewall company, it depends on...
Read full review of SonicWall Netextender »
Anonymous User
Head of IT at a engineering company
I never needed their support.
Read full review of SonicWall TZ »
Jay Barwick
President at a wholesaler/distributor
The lack of knowledge and failure to listen led to dramatically increased call time. Not much ever got resolved.
Read full review of SonicWall Netextender »
ITSuperv67
IT Supervisor at a construction company
Technical support has been fine. The last couple of times we've needed them, our issues were handled in a timely...
Read full review of SonicWall Capture Advanced Threat Protection »
GaryDowney
Director of Information Technology at a non-tech company
I would evaluate SonicWall's customer service and technical support as pretty good. We usually get through to them...
Read full review of SonicWall Netextender »

Review 1 of 30

Technical Support

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