Compare OPSWAT vs SonicWall

OPSWAT

Based on 6 reviews.

SonicWall

Based on 271 reviews.

Sample Customers

SonicWall Email Security

Star Kay White, Locala Community Partnerships

SonicWall Capture Client

Luton College

Popular Solutions

MetaDefender Email Security Solutions

1 reviews

1 reviews

1 reviews

14 reviews

12 reviews

2 reviews

Top Industries

Computer Software Company

11%

Financial Services Firm

Government

Manufacturing Company

Computer Software Company

14%

Comms Service Provider

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

JaiminDalwadi
Delivery Lead at altisec
The MetaAccess product is primarily for providing secure network access, functioning as a Network Access Control...
Read full review of MetaAccess »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
Right now, we're mainly just using the email gateway security server. We have all of our incoming emails getting...
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
Our use case is pretty wide. We wanted to scan every file uploaded by our customers to our application. For example,...
Read full review of MetaDefender »
Anonymous User
Cyber Security Engineer at a security firm
We use the product to scan files.
Read full review of OPSWAT Filescan Sandbox »

Review 1 of 4

Winsley De Oliveira
Owner at ANOC
I have experience with SonicWall NSSP Firewall, having dealt with NSA firewalls throughout the last 30 years. We're...
Read full review of SonicWall NSSP »
Rich Darress
Chief Operating Officer at Darress Tech
Getting to local resources on a customer's network is my main use case with SonicWall Netextender or SonicWall...
Read full review of SonicWall Netextender »
Swapnil Kulkarni
System Administrator at Ador Powertron Ltd.
I am using SonicWall Email Security as a company security device to secure my network.
Read full review of SonicWall Email Security »
Winsley De Oliveira
Owner at ANOC
I have been using the SonicWall Global VPN Client for thirty years. We have a company here in Brazil that has...
Read full review of SonicWall Global VPN Client »
Hesdi Triantono
Product Manager at wahana piranti teknologi
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »

Review 1 of 5

Customer Service

Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »
JaiminDalwadi
Delivery Lead at altisec
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »

Review 1 of 6

MohammedMateen
Network Administrator at Transgulf Readymix
The technical support team for this solution is very knowledgeable. They are able to fix issues. They understand what...
Read full review of SonicWall NSa »
PhosikaSithisane
Power System Engineer at a retailer
Technical support isn't bad, but it isn't the best. Sometimes, we don't receive the answers we're looking for, so we...
Read full review of SonicWall NSa »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
SonicWall Capture Client's technical support is good. The technical support team's response time could be improved.
Read full review of SonicWall Capture Client »
Maheshbabu T
Project Manager at CGG
I rate SonicWall support eight out of 10. It's good.
Read full review of SonicWall SMA »
Amjad Edris
Technical Support Engineer at Netco Security Solutions
SonicWall's technical support is very responsive and helpful whenever we need support from them.
Read full review of SonicWall NSa »
Pawel Najsarek
Technical Support Engineer at Ingram Micro Sp. z o.o.
Technical support is good.
Read full review of SonicWall SMA »
Lenin Christopher
Director at Techfruits
The technical support for SonicWall is very good, rated nine out of ten.
Read full review of SonicWall NSSP »
Antonio Galvao
CIO at ENGEREDE SOLUÇÕES EM TI
They have a good technical support. I have no problem with them.
Read full review of SonicWall TZ »
Anonymous User
VP of IT at a tech services company
Technical support is good. We have no issues with the technical support.
Read full review of SonicWall TZ »
John Holbel
President at CMIT Solutions
Their technical support is very good. If I had to pick between the top three firewalls with all things being equal, I...
Read full review of SonicWall NSSP »
Mohamed Hekal
IT Manager at Esnad
We are happy with SonicWall NSa's tech support. We have an account manager and whenever I run into any issues, I...
Read full review of SonicWall NSa »
Anonymous User
Technologist at Digifabshop (Hudson, NY)
Their technical support is excellent.
Read full review of SonicWall TZ »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The technical support is great. I've never had an issue where I've needed to wait more than a few minutes for them to...
Read full review of SonicWall NSa »
Marcio Vieira
Solutions Specialist at a tech services company
Support services are categorized by the criticality level. We had a few critical events, but each was attended...
Read full review of SonicWall NSa »
Darshil Sanghvi
Consultant at a tech services company
When we initially deployed, this was a completely new product for us so we had to call the Sonic support team and...
Read full review of SonicWall Wireless Network Manager »
Harry Srolovitz
Manager, Customer Security & Guidance at a tech services company
Obviously they have a dedicated support team for firewalls in general, unless you get to the bigger enterprise...
Read full review of SonicWall TZ »
VINEETHBABU P
Senior Network Engineer at a healthcare company
We experienced a very good level of support from the vendor and they have assisted us in real time via remote session...
Read full review of SonicWall TZ »
CanbolatAydin
Product Manager at a tech services company
Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can...
Read full review of SonicWall Capture Client »
Petr HEZINA
IT architect, Integrator at Ujv
I did not use the support from SonicWall NSa.
Read full review of SonicWall NSa »
Anonymous User
ICT Consultant at a tech services company
I do have experience with technical support. The last time I interacted with them was fine. They handled and resolved...
Read full review of SonicWall NSa »
Anonymous User
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: We use our Dell Partner who are slow, but efficient. Technical Support: Our Dell partner have great...
Read full review of SonicWall NSa »
Anonymous User
Presales Engineer at a tech services company
I used SonicWall support sometimes. Most of the time I research and I solve any problems I have by myself because it...
Read full review of SonicWall Email Security »
Puneet Dobhal
Director at VULPINE SOFTWARE PVT LTD
We've never dealt with technical support. We've managed to handle any issues ourselves, in-house. I can't speak to...
Read full review of SonicWall TZ »
Lakshan Perera
IT Manager at a tech services company
Technical support's response is delayed due to our process. We need to go through our reseller, who then contacts the...
Read full review of SonicWall TZ »
Juan Larragueta
General Manager at Antea Consulting
For the SMV market, it's very nice support. We have no complaints. We're happy with the service they provide,...
Read full review of SonicWall TZ »
Anonymous User
Vice President & Chief Information Officer at a aerospace/defense firm
While the product is fine, I find that there is no support. We purchased a license renewal and have not been able to...
Read full review of SonicWall TZ »
Sergi Pinto
Internet Manager at MICROBLAU SL
Technical support is great. They are helpful and responsive. We are quite happy with their capabilities.
Read full review of SonicWall NSa »
SandeepKumar13
IT Manager at a legal firm
Sometimes support is delayed, and sometimes we get items resolved within hours. Overall, it is okay. Overall it is...
Read full review of SonicWall TZ »
Anonymous User
Integration Engineer at a non-profit
We haven't used it. We've had to go outside and get technical support through a third party.
Read full review of SonicWall TZ »
Anonymous User
Director of Pre-sales, training and development.
Customer Service: It's good. Technical Support: It's medium.
Read full review of SonicWall TZ »

Review 1 of 30

Technical Support

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