Compare OPSWAT vs SonicWall

OPSWAT

Based on 11 reviews.

SonicWall

Based on 295 reviews.

Sample Customers

SonicWall Email Security

Star Kay White, Locala Community Partnerships

SonicWall Capture Advanced Threat Protection

Wonder Cement, Foster Clark Products

SonicWall Capture Client

Luton College

Popular Solutions

MetaDefender Email Security Solutions

1 reviews

1 reviews

1 reviews

14 reviews

9 reviews

22 reviews

Top Industries

Financial Services Firm

Computer Software Company

Manufacturing Company

Healthcare Company

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eido Ben Noun
Cyber Security Architect
I have used MetaDefender for one and a half years, deploying it in different environments and managing a team of...
Read full review of MetaDefender »
Lhami Bilici
Cyber Security Engineer at a computer software company
MetaDefender Storage Security is mainly used for securing data storage systems, especially in scenarios where...
Read full review of MetaDefender Storage Security »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
MetaDefender Drive's main use case is to scan endpoints for threats with multi-scanning and vulnerability detection...
Read full review of MetaDefender Drive »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
There are multiple use cases for MetaDefender Endpoint. The main one is a compliance check and system compliance...
Read full review of MetaDefender Endpoint »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
The clients are using the product for secure file exchange between the internal organization as well as to external...
Read full review of MetaDefender Managed File Transfer (MFT) »

Review 1 of 5

Kallamuddin Ansari
Cyber Security Consultant at a security firm
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at a construction company
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Mahendra Basera
Sr.Engineer at a financial services firm
We have SonicWall NSa models including NSA 2600, NSA 3600, and 6600 firewalls in our environment.We have used the...
Read full review of SonicWall NSa »
Hesdi Triantono
Product Manager at a tech services company
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Customer Service

Lhami Bilici
Cyber Security Engineer at a computer software company
The customer support for MetaDefender Storage Security is well regarded. Many users appreciate the responsiveness and...
Read full review of MetaDefender Storage Security »
Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
Opswat's support and engineering team deserve excellent marks, with a rating of ten points.
Read full review of MetaDefender Drive »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
The technical support from the vendor is good.
Read full review of MetaDefender Endpoint »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
For technical support, I would give it 10 out of 10 points. Support is excellent.
Read full review of MetaDefender Managed File Transfer (MFT) »
Eido Ben Noun
Cyber Security Architect
I have contacted the technical support of OPSWAT. The quality of answers from support has been very good most of the...
Read full review of MetaDefender »
JaiminDalwadi
Delivery Lead at a security firm
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
RamonMedina
Senior Information Systems Engineer at a manufacturing company
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »

Review 1 of 11

Maheshbabu T
Project Manager at a government
I rate SonicWall support eight out of 10. It's good.
Read full review of SonicWall SMA »
Subhadip Pakrashi
CEO at a tech services company
For technical support, I would rate it a five out of ten.
Read full review of SonicWall NSa »
Gary Downey
Technical Alignment Manager at a computer software company
I rate the technical support a seven or eight out of ten. Sometimes, we get people who don't fully understand the...
Read full review of SonicWall Netextender »
Pawel Najsarek
Technical Support Engineer at a tech services company
Technical support is good.
Read full review of SonicWall SMA »
Pawel Najsarek
Technical Support Engineer at a tech services company
Technical support is very good. We are quite satisfied with the solution's support overall.
Read full review of SonicWall SMA »
Kallamuddin Ansari
Cyber Security Consultant at a security firm
Customer support for SonicWall NSv is excellent.
Read full review of SonicWall NSv »
Bharath Kumar Gajula
Network Security Architect at a consultancy
The customer service and support are good. They do take some time when they have to go back to the development team....
Read full review of SonicWall Netextender »
LUIZ FERNANDO MARIANO SILVA
Data Office Protect - DPO at a tech services company
The technical support services are satisfactory.
Read full review of SonicWall Global VPN Client »
Anonymous User
Network Engineer at a maritime company
Their technical support is very good.
Read full review of SonicWall NSa »
Anonymous User
General Consul of Japan
We have very good IT consultants who provide technical support.
Read full review of SonicWall SMA »
Umut Erol
Partner at a tech services company
We don't need any technical support. We don't have any tickets. We don't have any calls. Customer support is not a...
Read full review of SonicWall TZ »
Jeremi Albrizio
Information Security Manager at a manufacturing company
I've never used SonicWall tech support.
Read full review of SonicWall NSa »
Pierre Robert
System Administrator at a tech services company
I never had to call their technical support for NetExtender. In general, like every firewall company, it depends on...
Read full review of SonicWall Netextender »
A.H.M. Amimul Ahsan
Managing director at a tech company
We're satisfied with the customer support and so are our clients.
Read full review of SonicWall Email Security »
Anonymous User
Director of Pre-sales, training and development.
Customer Service: It's good. Technical Support: It's medium.
Read full review of SonicWall TZ »
ITSuperv67
IT Supervisor at a construction company
We used it on one occasion. It was quite straight forward. We have a 24/7 support service option. The people who...
Read full review of SonicWall TZ »
Anonymous User
Global System Support Specialist at a tech vendor
The customer support for SonicWall NSv is not very reachable or speedy, but we can solve issues. I would rate the...
Read full review of SonicWall NSv »
Anonymous User
NOC Manager at a tech services company
We have regular contact with technical support. When we send a support ticket, they respond to us within the day and...
Read full review of SonicWall NSa »
Khaled Elbendary
General Manager at a tech services company
The technical support is very good.
Read full review of SonicWall TZ »
Darshil Sanghvi
Consultant at a tech services company
We've dealt with technical support in the past. They are okay. However, it does seem to take quite a while to resolve...
Read full review of SonicWall Capture Client »
Manish Nalawade
Owner at a tech services company
Technical support is good and it is available online as well as offline.
Read full review of SonicWall NSa »
Darshil Sanghvi
Consultant at a tech services company
The technical support was responsive.
Read full review of SonicWall SMA »
Benjamin Nierman
President at a consultancy
I have had plenty of interactions with SonicWall TZ's technical support. The quality of tech support can vary....
Read full review of SonicWall TZ »
Eric Barba
Senior Systems Analyst at a construction company
We don't use the technical support very often, but the last call I had with them, everything was resolved within the...
Read full review of SonicWall TZ »
MuraliGovindarajan
Senior Manager at a insurance company
Since we have the local partner, technical support is fine. Whenever we open a case, we are supported well (both from...
Read full review of SonicWall Capture Advanced Threat Protection »
Vinothkumar-Narasimman
Cyber Security at a tech services company
Level 1 and 2 support issues are handled by our in-house team, but for more complex, level 3 issues we utilise the...
Read full review of SonicWall NSa »
Maksim Vedernikov
Quality engineer of the 1st category at a retailer
I've never opened up a technical support case with the product. It's worked quite well, and we haven't run into...
Read full review of SonicWall NSa »
Anonymous User
Director of IT at a consultancy
I had to call support when one of my VPNs was failing. The VPN tunnel between two sites wouldn't stay up and they had...
Read full review of SonicWall NSa »
Anonymous User
Manager at a manufacturing company
We've never contacted technical support in the past. We go through our vendor. We don't call SonicWall.
Read full review of SonicWall NSa »
Anonymous User
Presales Manager
Level-3 technical support is good.
Read full review of SonicWall NSa »

Review 1 of 30

Technical Support

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