SonicWall Mobile Connect Reviews

The tool helps with secure connectivity for remote workers. Introducing the new NetExtender with SSL connectivity has been particularly beneficial. It simplifies administrative tasks by allowing precise control over access by blocking certain IPs, applications, and protocols. 

The solution benefits IT managers in backend programming. The ease of configuring and securing it while ensuring security measures is crucial. The tool is easy in terms of user experience. It is straightforward. 

The tool helps us ensure we are not opening doors to security issues. Its lockdown features, notifications, and logging makes it very secure.

The product's adoption rate is very high due to its ease of use. 

SonicWall Mobile Connect’s marketing efforts are commendable; they may not be perceived as the most secure player compared to Fortinet or Meraki. SonicWall Mobile Connect should focus on positioning itself as a strong contender in the mid-market segment to improve its standing. Many high-end engineers dismiss it in favor of Fortinet or Meraki, often due to a lack of firsthand experience.

I have been using the product for 20 years. 

I rate the product's stability a nine out of ten. 

The tool's scalability depends on the specific product in use and throughput. When deploying a gigabit circuit, choosing the right model is crucial. f you’re working with an older model that supports only 500 megabits, it’s essential to consider an upgrade to match the gigabit throughput.

The tool's support is phenomenal. When I open a ticket online, I can immediately call their toll-free number for assistance. I'm directly connected to a technician who knows the context. There is no endless transfer of the call between 100 people. 

There are very rare instances when support is not available. Sometimes, it takes time to address a new issue—getting the right team together and fixing it. I occasionally uncover bugs or areas for improvement. In those cases, development steps in to make things right.

Positive

I haven't encountered any challenges in integrating it with existing infrastructure. When implementing a network, I carefully design it based on my understanding of its structure and potential challenges.

I rate the tool's setup a ten out of ten. However, for a new person, I would rate it a six or eight out of ten. I can complete it in seven minutes. You need one person to handle the deployment. 

I can do the deployment myself. 

The tool actively listens to its partners. Whenever we’ve requested specific features or functionalities in the past, I’ve observed that nearly everything we asked for has been implemented in subsequent releases. Moreover, they consistently roll out upgrades, enhancing functionality and security. I rate it a ten out of ten. 

We have a few clients that use it. Most clients will use the NetExtender more, however, other than that, they do use Mobile Connect.

Mainly it's used to take over their workstation at their office.

The ease of use is great. It's pretty easy for users to get on the tablet or whatever and select the bookmark they need and just take it over. 

Most of the clients try to stick with just doing a laptop. I know Mobile Connect is more for tablets and phones. However, whenever the few people that do use it don't have any complaints about how it works on various devices. We don't have to have constant fixes on them. It does seem to work pretty well.

The user interface is pretty good. 

The stability is good.

We've found the solution to be scalable. 

Technical support can always get better. Any time you have to call in for any certain thing, it can be difficult. Maybe that could be something that could be improved.

We've used the solution for a while. 

Stability and reliability have been good. As long as their internet connection is good, we've we haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. 

Scalability is great. If we need to scale up, we can just attach a bigger license that has more user registrations available on it. We haven't run into any issues where we couldn't scale up.

Technical support is lacking a bit. We'd like to see them be a bit better at helping.

We're certified resellers and partners. 

We try to keep the solution up to date and use the latest version.

I'd advise users to make sure they utilize two-factor. Anytime you're doing mobile connecting or VPN connecting, just make sure you pre-setup two-factor.

I'd rate the solution at an eight out of ten overall. It seems like a very solid product.

This solution is generally used by our management and operational staff for any kind of access to auditing activities. We are partners with SonicWall. 

The solution offers a major feature by being dedicated to mobile devices only and offering multiple OS support which includes Apple, Mac, Android and Chrome support.

The solution would be improved if SonicWall would also offer it as a cloud-based service. I would also like to see it include multiple cloud integration. We also found the initial setup to be more complicated than necessary. 

This is a stable and reliable solution. 

The solution is scalable although we only have 50 users, mainly our management staff. The other company employees don't have the need for this product. 

We contacted SonicWall for assistance with our deployment and they were very good. 

The initial setup was a little complex. 

I would definitely recommend this solution. 

I rate this product an eight out of 10. 

My customer's primary use case for this solution is for remote connectivity to their firewalls. 

The reason we primarily use Fortinet is because I don't see any value to SonicWall. SonicWall was interesting to us because they were part of the Dell portfolio but now that they are standalone, with very few integrations with other endpoint solutions, it doesn't have value for us. That's' why our customers lean towards Fortinet. Fortinet has better endpoint ability.  

Licensing includes things that my customers don't need. If you buy Fortinet, for example, you will get all of the necessary licenses, even VPN connectors and you don't need to buy anything separately. With SonicWall you only get the hardware then you have to buy other bundles that change over time. That is frustrating for smaller retailers whose needs are changing. It's hard to prove the value of features that customers don't need but they're forced to buy because it's included in the licensing bundle. Fortinet is easier to understand what you get for your money and you don't need to get separate licenses for other features. 

It's great to have SSL features, but our customers don't need it. It's hard to tell customers that they must buy features that they don't need because it's part of a bundle.

We have been using it for four years. 

I can say that it's stable and the performance is acceptable. Performance from a VPN solution is never as good as a local LAN though. The expectations are typically lower than from in-house cabling. 

The technical support is fine. There's nothing to complain about. 

We also worked with Fintech, a company that provides solutions for VPN connections with firewall capabilities. We switched because we had licensing issues. We needed to buy licenses for every connection we need. It didn't satisfy our expectations. 

I would rate it an eight out of ten. 

It's a little hard to see global VPNs for streamlining clients . They should have a more updated feature set. They don't update as frequently as other VPN solutions. They should care more about the technology of their mobile clients. They should be more up to date with features.