Compare Qlik vs Zoho

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Qlik Analytics Platform

Corporater

Zoho Analytics

Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC

Popular Solutions

20 reviews

13 reviews

10 reviews

24 reviews

10 reviews

16 reviews

Top Industries

Educational Organization

41%

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Educational Organization

64%

Computer Software Company

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
KrishnaBaddam
Presales Manager at Artha Solutions
Qlik Compose is basically an integration tool, which has been acquired by Qlik from an Israeli IT company. So that...
Read full review of Qlik Replicate »
Carlos-Mejia
Sales Director at Data IQ M̩xico
The use cases depend on the industry. Finance, Telco, Manufacturing & Consumer Goods (CPG). Most of our customers are...
Read full review of Qlik Analytics Platform »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Sainath Racherla
Associate Director at Scimax Global LLC
The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.
Read full review of Zoho Projects »
AmerKhan
Senior Director - Head of Solution Engineering at Osol tech (Private) Limited
I primarily use Zoho CRM to track the sales funnel, allowing me to monitor the progress of leads and opportunities....
Read full review of Zoho CRM »
Gokulakrishnan G
Founder at GGSH&CO LLP
We predominantly use Zoho Books and Zoho Creator. We are both customers as well as implementation partners. We...
Read full review of Zoho Creator »
Subha Mariappan
Senior PPM consultant at CAPPMPL
I use Zoho Sprints for Agile project management. It supports Scrum and Kanban frameworks, allowing me to work with...
Read full review of Zoho Sprints »
Krishna Vasireddy
Director at LTI - Larsen & Toubro Infotech
I use Zoho People for managing the entire end-to-end HR activities. I have experience as a Zoho configurator and a...
Read full review of Zoho People Plus »

Review 1 of 5

Customer Service

Sahil Taneja
Principal Consultant/Manager at Tenzing
We got proper responses from the customer service and support team. The support team was pretty good. We were...
Read full review of Qlik Compose »
JohnZacharkan
Senior Architect at SourcEdge
The support was exceptional, especially when dealing with a performance issue requiring special libraries on the DB2...
Read full review of Qlik Replicate »
Arjun Meda
Assistant Vice President at HSBC India
I have experience with the product's support team. My company has a large number of users of the product, because of...
Read full review of QlikView »
Marco Antonio Sanchez Bustos
Genral manger at Solintegra AS
I rate customer service and support seven out of ten.
Read full review of Qlik Sense »
Hendra Eka Putra
Chief Executive Officer at Idea Domina
We haven't actually used technical support for Qlik. We've always been able to solve problems ourselves.
Read full review of QlikView »
Rasool Ahamad
Technical Lead at GSPANN Technologies
The QlikView support team is responsive and helpful. They address issues promptly and assist in resolving them...
Read full review of QlikView »
Anonymous User
Senior IT Project Manager at a financial services firm
Technical support is very good, with an exceptional user base. I’m largely self-taught on Qlik because of their...
Read full review of QlikView »
Anonymous User
Marketing Intelligence Analyst at a financial services firm
I have not dealt with technical support or customer service. We have an implementation area that deals with technical...
Read full review of QlikView »
Anonymous User
Sr Data Analyst at a consultancy
We use support from the community.
Read full review of Qlik Sense »
Anonymous User
IT Specialist at a manufacturing company
Customer Service: 9/10. Technical Support: 8/10.
Read full review of QlikView »
Anonymous User
Partner
Customer Service: Excellent Technical Support: Excellent
Read full review of QlikView »
Anonymous User
MIS General Manager at a engineering company
It’s quite good and their response time is quick.
Read full review of QlikView »
Adam Abwat-Johnson
BI Developer at Soak.com
Customer service/support is good through the partner, as this is the suggested way to receive feedback.
Read full review of Qlik Sense »
Anonymous User
Project Manager, Global Business Intelligence & Analytics at a media company
Technical support is OK. We work with a vendor partner. We have no direct interaction with Qlik.
Read full review of QlikView »
Anonymous User
Project Coordinator Manager at a manufacturing company
I haven't spoken to technical support directly. I've spoken with our tech team that was taking care of any issues,...
Read full review of QlikView »
Anonymous User
Lead QlikView Architect/Manager at a tech company
Customer Service: Customer service is very good. Technical Support: Technical support is good.
Read full review of Qlik Sense »
Anonymous User
Financial Analyst at Rockford Orthopedic Associates, LTD.
Customer Service: The customer service is excellent and definitely care about the client. Technical Support: I have...
Read full review of Qlik Sense »
Anonymous User
Director, Business Analytics at a recruiting/HR firm
Technical support is average.
Read full review of QlikView »
Anonymous User
Business Information Expert Performance Measurement at a manufacturing company
Good, quick responses and mostly the support team is very knowledgeable. You don't have to go through multiple layers...
Read full review of QlikView »
Anonymous User
Director, Supply Chain Services Operations at a healthcare company
Customer Service: From the support group to the extensive user community network, we have received excellent support...
Read full review of Qlik Sense »
Anonymous User
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Anonymous User
SAP Application Specialist at a comms service provider
Customer Service: 10/10 - it's perfect, very fast and very good support. Technical Support: 10/10, Heyde is a perfect...
Read full review of QlikView »
Anonymous User
BI Consultant at a tech services company
I have never contacted the product’s technical support services in the ten years since the beginning.
Read full review of QlikView »
NizarAhmad
BI & EIS Manager at Almarai Company Limited
The technical support provided by the Qlik Sense team isn't great as it's very slow. My team doesn't get many issues...
Read full review of Qlik Sense »
SivanandamKrishnan
Director of analytics at Analytics Aura
I am not very comfortable with Qlik support as it often goes in loops. Even priority tickets, which should be...
Read full review of Qlik Replicate »
Anonymous User
Data Visalization Architect at MSD
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks...
Read full review of Qlik Sense »
Anonymous User
Operations Officer Team Leader at a consultancy
I don't have any communication with technical support.
Read full review of QlikView »
Anonymous User
Data Analytics Head at a financial services firm
The solution's support is proactive and closes the queries. However, the response sometimes lags, and I rate it a...
Read full review of Qlik Replicate »
Anonymous User
Information Systems Development Manager(Senior) – Divisional Manager at a financial services firm
Technical support is 3/10.
Read full review of QlikView »
Anonymous User
Senior Manager of Data Analytics at a tech vendor
Customer Service: Medium/LowTechnical Support: Medium/High
Read full review of QlikView »

Review 1 of 30

Alok Kumar Bhuwan
Managing Secretary at Manovikas Charitable Society
We have yet to use any technical support for Zoho CRM because companies nowadays, Zoho included, have so many videos...
Read full review of Zoho CRM »
Jayesh Bhandari
Group IT Head at Ashapura Minechem Ltd
Zoho CRM's technical support has a fast response time.
Read full review of Zoho CRM »
Ganesh-Iyer
Managing Director at SSA Techknowlogies (P) Ltd
Technical support is highly responsive and I have not had any issues.
Read full review of Zoho CRM »
AdnanNasir
Human Resources Generalist at EMumba
Customer service is excellent. They respond immediately and resolve issues instantly as well. Whenever I have a...
Read full review of Zoho Recruit »
Kishor Lamdande
Zoho Developer at Megnet Limited
The customer service and support could do a better job. Whenever I call the support team or ask for support, they...
Read full review of Zoho Analytics »
Ian_MacFarlane
Technical Solutions Architect at Valencia IIP Advisors Limited
Technical support has always been good. I would rate it a four and a half out of five. They have now regionalized,...
Read full review of Zoho CRM »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
Our IT team usually handle issues first before we contact their support team. When we have contacted them, they have...
Read full review of Zoho CRM »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
The customer service and support is excellent.
Read full review of Zoho Creator »
Subha Mariappan
Senior PPM consultant at CAPPMPL
The solution’s technical support is good.
Read full review of Zoho Projects »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Sometimes, we needed help from technical support. They would respond quickly.
Read full review of Zoho Desk »
SadeepaPalliyaguru
Chief Innovation Officer at VS ONE World
The customer success team is very helpful, especially during the onboarding process, where they provide a good demo...
Read full review of Zoho CRM »
Amit Kawadiwale
Senior Product Manager at quickwork
I have contacted support a couple of times. They are quick to respond and resolve our queries.
Read full review of Zoho CRM Plus »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
We encountered issues with the solution related to bugs and breakdowns. However, we could resolve these issues...
Read full review of Zoho Creator »
CraigWillis
Business Development Director at Skore
There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you...
Read full review of Zoho Analytics »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
I had a very bad experience with support.
Read full review of Zoho Projects »
Anonymous User
CEO at a tech services company
They do have technical support, and you can get premium and standard offerings of support, However, we don't really...
Read full review of Zoho Campaigns »
VijayKumar3
Co-Founder at Intelytica
Zoho technical support is good.
Read full review of Zoho Analytics »
Syed Ismail Shah
Senior Zoho Developoer at Techloyce
We can easily solve and manage issues with Zoho Creator.
Read full review of Zoho Creator »
Anonymous User
Cyber Security Consultant at a consultancy
Zoho has an online chat, so when we need support, we can either send questions through the online chat or we can send...
Read full review of Zoho Meeting »
Anonymous User
Client Partner at a tech company
Customer Service: Only chat is available, connecting over the phone is impossible. Some of the questions I had...
Read full review of Zoho CRM »
Mohd Raza Raza
Account Executive at Savex Technologies Pvt Ltd
The tool's support is good compared to other tools.
Read full review of Zoho Mail »
Anonymous User
Information Security Analyst at a computer software company
I don't remember them being bad. I can't think of any instances in which they were amazing. I don't even know if we...
Read full review of Zoho Sign »
Anonymous User
Solutions Consultant at a tech services company
They have gives us support when we have needed it.
Read full review of Zoho Analytics »
Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
Read full review of Zoho Analytics »
Gopi Jtech
Computer Operator at Jtech
I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.
Read full review of Zoho Analytics »
Arijit_Das
Sales Manager at Value-Score Business Solutions
The customer support team for this solution are knowledgable. I would rate them an eight out of ten.
Read full review of Zoho Analytics »
Sathish V.K.
Zoho Creator at Sofvare
Sometimes we contact support. Our experience with support has been good.
Read full review of Zoho Desk »
RAVISH SAHAY
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Their support is really good. It's available online. They also have a few partners, if you want any additional help.
Read full review of Zoho Desk »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Support is not good. If you need help, it's best to hire a consultant that can help you with troubleshooting.
Read full review of Zoho Sign »
Anonymous User
Recruiter at a recruiting/HR firm
The technical support is amazing. They're really great at what they do and I was very satisfied with them. They call...
Read full review of Zoho Recruit »

Review 1 of 30

Technical Support

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