Compare Qlik vs Zoho

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Qlik Analytics Platform

Corporater

Zoho Analytics

Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC

Popular Solutions

18 reviews

13 reviews

8 reviews

12 reviews

4 reviews

8 reviews

Top Industries

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

10%

Insurance Company

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

AliHaider1
Freelancer at Upwork
My experience includes over five years in this field, and I have completed many projects related to various...
Read full review of Zoho Creator »
Romani Labib
Director of Information Technology at MASFinancials
My current users use Zoho CRM to manage customer relationship management. They upload leads, customers, and contact...
Read full review of Zoho CRM »
Sainath Racherla
Associate Director at Scimax Global LLC
The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.
Read full review of Zoho Projects »
Anonymous User
Senior Zoho Developer
The use case of Zoho Analytics involves setting up software to track leads. We track the sales funnel and set up...
Read full review of Zoho Analytics »
Anonymous User
Solution architect at SM Supermalls
Our primary use case for Zoho CRM Plus is centered around customer service. We aim to have a common customer database...
Read full review of Zoho CRM Plus »

Review 1 of 5

Customer Service

Sergio Padovan
Founder at ICE Srl & ICE SUISSE SA at a consultancy
The technical support is very good. I rate the technical support a ten out of ten.
Read full review of Qlik Compose »
Carlos-Mejia
Sales Director at Data IQ M̩xico
I rate the support an eight or nine out of ten from the customers' perspective. The platform and the solution itself...
Read full review of Qlik Analytics Platform »
Hendra Eka Putra
Chief Executive Officer at Idea Domina
We haven't actually used technical support for Qlik. We've always been able to solve problems ourselves.
Read full review of QlikView »
Vishal_Goyal
Director Software Engineer at Clarivate
Customer service is satisfactory. They have a good level of knowledge base on their community sites. Generally, I do...
Read full review of Qlik Sense »
Ian Hume
Junior Business Intelligence Developer at Energetics
So far, we have not had an issue that required support.
Read full review of Qlik Sense »
BrunoPreti
Director of Special Projects - Product Business Manager QLIK & Microsoft at Aldebra Spa
I would rate their technical support eight out of ten.
Read full review of QlikView »
Varun Garg
Senior Vice President at Polestar Solutions & Services India Pvt Ltd
Qlik Replicate's technical support is really good if you raise your ticket properly and reach out to the right people.
Read full review of Qlik Replicate »
Susheel A
Director - Metrics & Analytics at a computer software company
The technical support we received was excellent and I would rate them eight out of ten for their assistance.
Read full review of Qlik Compose »
Petrus Van Biljon
Co-Owner at Alvarium
The support for this product is exceptional.
Read full review of Qlik Sense »
Anonymous User
Supervisor of Business Intelligence at a financial services firm
Customer Service: An eight out of 10. Technical Support: An eight out of 10.
Read full review of Qlik Sense »
Anonymous User
SAP Application Specialist at a comms service provider
Customer Service: 10/10 - it's perfect, very fast and very good support. Technical Support: 10/10, Heyde is a perfect...
Read full review of QlikView »
Anonymous User
Technical Lead at a tech services company
The tech support is strong. The logs of the documents are helpful.
Read full review of QlikView »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »
Anonymous User
Manager Global IT Architecture at a transportation company
Customer Service: There is good customer service. There are no issues and they are very responsive. Technical...
Read full review of Qlik Sense »
Anonymous User
Consultant at a tech services company
The Qlik support team is very active & responsive. Issues are mostly resolved on time.
Read full review of QlikView »
Anonymous User
Assistant Manager at a tech vendor
Support is very good.
Read full review of QlikView »
Anonymous User
Senior Manager at a consultancy
Technical support is excellent.
Read full review of QlikView »
Anonymous User
Marketing Intelligence Analyst at a financial services firm
I have not dealt with technical support or customer service. We have an implementation area that deals with technical...
Read full review of QlikView »
Shabaz Shaikh
Software Developer at a construction company
Franky speaking, I have never contacted technical support.
Read full review of QlikView »
Anonymous User
Manager, BI Strategy and Architecture at PayPal
Customer Service: Qlik has always shown excellent service, from the communities to its partners to Qlik itself. They...
Read full review of Qlik Sense »
Luiz DePaula
IS Sr Reporting Specialist at Community Health Network of Connecticut, Inc.
The initial support has to come from the vendors, which is something I don't like much, as it can be costly. However,...
Read full review of Qlik Sense »
Anonymous User
Managing Partner at a tech services company
I have found customer service/technical support to be good.
Read full review of Qlik Compose »
Anonymous User
VP of IT at a manufacturing company
Our support has been excellent, but is provided by a 3rd party consultant group.
Read full review of QlikView »
Anonymous User
Software Engineer I at a healthcare company
I didn't really face any big challenges with technical support; it depends on the plan. I am not a hundred percent sure.
Read full review of QlikView »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of Qlik Sense »
Anonymous User
Assistant Manager - Solution Consulting at a consultancy
I rate Qlik’s technical support on the high side.
Read full review of QlikView »
Anonymous User
Analyst Control and Monitoring at a energy/utilities company
We have a good support here in Ecuador. In fact, we have an SLA with Grupo Novatech with specific times for technical...
Read full review of QlikView »
Tami Svensrud
Senior Business Intelligence Analyst at LA JOLLA GROUP, INC
Our interactions have all been through our vendor partner and they reach out on our behalf when needed.
Read full review of Qlik Sense »
Anonymous User
student at a educational organization
I have never contacted Qlik myself.
Read full review of Qlik Sense »
Anonymous User
BI Analyst at a energy/utilities company
Technical support is very geographically oriented, but isn’t truly 24X7.
Read full review of QlikView »

Review 1 of 30

BOTU AKHIL SAI
Zoho developer at Lighthouse Learning Group
The customer service is quite good. When issues are escalated, responses are faster. Sometimes there might be delays,...
Read full review of Zoho Creator »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
I haven't contacted the support yet.
Read full review of Zoho Analytics »
Sainath Racherla
Associate Director at Scimax Global LLC
Zoho Desk's technical support is very good.
Read full review of Zoho Desk »
Amit Kawadiwale
Director at quickwork
I have contacted support a couple of times. They are quick to respond and resolve our queries.
Read full review of Zoho CRM Plus »
Ian_MacFarlane
Technical Solutions Architect at Valencia IIP Advisors Limited
Technical support has always been good. I would rate it a four and a half out of five. They have now regionalized,...
Read full review of Zoho CRM »
Salem Shafik
Founder at Tech Force
Sometimes Zoho Mail has fast response times, while at other times they don't. I would rate their support for Zoho...
Read full review of Zoho Mail »
Saad Butt
Zoho CRM Consultant at Institute of Project Management
The support team's responsiveness and quickness proved invaluable when I was integrating Zoho Recruit with Zoho...
Read full review of Zoho Recruit »
Saad Butt
Zoho CRM Consultant at Institute of Project Management
It is possible to receive assistance when needed. The option to connect with support is readily available within the...
Read full review of Zoho Creator »
Onur Anlargu
Co-Founder at Nordo
I had reached out to the support team several times. They are very, very kind and they try to help every customer and...
Read full review of Zoho Desk »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Support is okay. Sometimes you can email or chat with them. However, sometimes they are not quite as knowledgeable as...
Read full review of Zoho CRM »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Technical support is good. It's quite fast. We can reach them via email, and sometimes they can do a live chat. In...
Read full review of Zoho Assist »
Ganesh-Iyer
Managing Director at SSA Techknowlogies (P) Ltd
Technical support is highly responsive and I have not had any issues.
Read full review of Zoho CRM »
Jacob Shetty
Customer Success Manager at SME Advantage Ltd
I have contacted Zoho's customer support team for Zoho Projects. I contacted them recently for one of the...
Read full review of Zoho Projects »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
We encountered issues with the solution related to bugs and breakdowns. However, we could resolve these issues...
Read full review of Zoho Creator »
Clinton Powell
Recruitment Lead at Muse Consultancy Services
Their technical support is outstanding. Zoho's got something like 50 million customers. I've never had to phone them....
Read full review of Zoho Recruit »
Sathish V.K.
Zoho Creator at Sofvare
I connect with a Zoho expert whenever Zoho stops working. The support is good.
Read full review of Zoho Projects »
Anonymous User
Lead, Marketing Research & CRM Activities at a tech services company
Customer Service: It's poor. Technical Support: Poor, as they don't answer you call or emails at first your first...
Read full review of Zoho CRM »
Anonymous User
Information Security Analyst at a computer software company
I don't remember them being bad. I can't think of any instances in which they were amazing. I don't even know if we...
Read full review of Zoho Sign »
MK Sajithlal
Engineer information management services at SCTIMST
I think customer service is very good.
Read full review of Zoho Projects »
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
I can't speak to how helpful or responsive support is. I've never used them. There is one person that can help us...
Read full review of Zoho CRM »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Support is not good. If you need help, it's best to hire a consultant that can help you with troubleshooting.
Read full review of Zoho Sign »
Clinton Powell
Recruitment Lead at Muse Consultancy Services
I have contacted them many times. They are good, helpful, responsive, and efficient, but the documentation and videos...
Read full review of Zoho Recruit »
Joseph VolkanOzcan
Chief Information Officer at granistr
I would rate customer support nine out of ten because I can easily find any experts worldwide focused on these...
Read full review of Zoho CRM Plus »
Rae Passo
HR Specialist
Zoho's technical support staff were helpful during our transition from Zoho to Paylocity.
Read full review of Zoho Recruit »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
The support is not quite good. The support team is available only Monday to Friday.
Read full review of Zoho CRM »
Anonymous User
Sales & Marketing Account Manager
Customer Service: It was very good, quick, and efficient. Technical Support: It was very good, quick, and efficient.
Read full review of Zoho Campaigns »
Jatin Rao
Zoho Developer at Tarini Consulting
The directory or the centralized user management in Zoho One is a really helpful feature that simplifies user...
Read full review of Zoho One »
CraigWillis
Business Development Director at Skore
There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you...
Read full review of Zoho Analytics »
Anonymous User
Product Manager at a computer software company
Support is good. I rate the support team an eight and a half out of ten. Any issues or queries I raise get resolved...
Read full review of ZeptoMail »
Gopi Jtech
Computer Operator at Jtech
I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.
Read full review of Zoho Analytics »

Review 1 of 30

Technical Support

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