Compare tools4ever vs WatchGuard

tools4ever

Based on 8 reviews.

WatchGuard

Based on 231 reviews.

Sample Customers

Tools4ever ERAM

i HUB, Tronox, Valley View, Inspira, Marywood University

WatchGuard AuthPoint MFA

Ellips, Mednet, Diecutstickers.com, Fletchers Solicitors

Popular Solutions

Tools4ever HelloID

0 reviews

Tools4ever Password Management

0 reviews

0 reviews

22 reviews

8 reviews

0 reviews

Top Industries

Outsourcing Company

17%

Construction Company

14%

Comms Service Provider

10%

Financial Services Firm

Outsourcing Company

13%

Comms Service Provider

12%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Works at a tech services company
We use this software primarily for Single/Seamless Sign-On, Access Management, Service Automation, and User...
Read full review of Tools4ever HelloID »
Anonymous User
Chief Technology Officer at a tech services company

Read full review of Tools4ever IAM »
Anonymous User
Network Specialist V at a government

Read full review of Tools4ever Password Management »

Review 1 of 3

Abhishek Saini
Professional Services Engineer at Next7 IT
My primary use case for WatchGuard Firebox has been network security management and secure connectivity for client...
Read full review of WatchGuard Firebox »
Michael-Foster
Head of IT at Bulkhaul Limited
We use ThreatSync+ NDR for both network monitoring and detection and response.
Read full review of ThreatSync NDR »
Petri Alhainen
Administrator at Sulbana Oy
I'm talking about WatchGuard EPDR, which is endpoint protection. I try to remember if we have them in our system, and...
Read full review of WatchGuard EPDR »
Anonymous User
IT System Support Administrator at a non-profit
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of...
Read full review of WatchGuard Secure Wi‑Fi »

Review 1 of 4

Customer Service

Anonymous User
Works at a tech services company
You can always reach out to their supportdesk. The level of expertise is very high as well.
Read full review of Tools4ever HelloID »
Anonymous User
Works
Our consultant answers our questions almost immediately.
Read full review of Tools4ever HelloID »
Anonymous User
Regional Head IM Security NAM at a consultancy
Customer Service: Very good. Technical Support: Excellent.
Read full review of Tools4ever Password Management »
Anonymous User
Senior Systems Administrator at a pharma/biotech company
Customer Service: Customer service at Tools4Ever is excellent. They are quick to respond to voice-mail or e-mail....
Read full review of Tools4ever Password Management »
Anonymous User
Works
Technical support is fast and reliable when we need them, but we stopped needing them after the first few weeks.
Read full review of Tools4ever HelloID »
Anonymous User
Network Specialist V at a government
Customer Service: Good customer service. Technical Support: I received good tech support when we needed to migrate...
Read full review of Tools4ever Password Management »
Anonymous User
Chief Technology Officer at a tech services company
Customer Service: Customer service from Tools4ever has always been great. They don't necessarily have a "Customer...
Read full review of Tools4ever IAM »

Review 1 of 7

Prajwal Chougale
SOC L2 Analyst at a tech services company
Customer support for WatchGuard Firebox has been helpful during the integration process when we received technical...
Read full review of WatchGuard Firebox »
Minos Pitsillides
IT Director at IT-Flow ltd
The technical support staff is well trained and very skillful, and I find them to be very supportive.
Read full review of WatchGuard EPDR »
ANGEL CHALJUB
General Manager at CSTISA
Their technical support is very good. I would rate them a ten out of ten.
Read full review of WatchGuard Firebox »
ScottEastman
Project Consultant at SEVERN HOSPICE LIMITED
The tool's support is responsive and very helpful.
Read full review of WatchGuard Firebox »
RickyMakkar
Senior Network Security Consultant at NTT DATA
I would rate customer support as three out of five because it is sometimes difficult to connect with them.
Read full review of ThreatSync NDR »
Akhtarul Islam
CEO at Aveata Limited
The technical support is fine.
Read full review of WatchGuard XTM [EOL] »
Anonymous User
PRE-SALES MANAGER at a tech services company
Customer Service: 3/5. Technical Support: 3/5.
Read full review of WatchGuard XTM [EOL] »
RobertMorin
Owner / CEO at Midwest Technology Specialists LLC.
The technical support has been amazing. We're very satisfied with their level of support.
Read full review of WatchGuard Firebox »
Anonymous User
Information Technology Support Specialist at a financial services firm
We've never used technical support.
Read full review of WatchGuard EPDR »
Hiro Amano
IT Manager at YAMAZEN, INC
Technical support is really good. That's one of the best parts of this product. With Cisco, you have to transfer all...
Read full review of WatchGuard Firebox »
Anonymous User
Software Developer, Head of IT Department at a tech vendor
The technical support is very bad. The price is very high, the response time is very long, and technical support does...
Read full review of WatchGuard XTM [EOL] »
Filip Hajek
Consultant at DNS a.s.
The technical support is excellent. The technical team knows what they are doing and any request or question we have,...
Read full review of WatchGuard EPDR »
Anonymous User
Systems Engineer at a tech services company
Customer Service: It's perfect. Technical Support: It's excellent.
Read full review of WatchGuard XTM [EOL] »
Rony Ariesman
Network Administrator at PT Lautan Luas Tbk
The solution's technical support is excellent.
Read full review of WatchGuard Firebox »
John Rhines
Network Administrator at ADVANCED SOFTWARE DESIGNS
I haven't had to use technical support very often, but when I have they've been great.
Read full review of WatchGuard Firebox »
Victor Massey
Solution Architect at Simvicitsolutions
The support team is very knowledgeable. When I call support, they send articles that can be referenced. Usually,...
Read full review of WatchGuard EPDR »
Ron Cook
IT & Telecommunications at BAA
The technical support is awesome, really great. When I open a ticket, I either get a response back on that ticket or...
Read full review of WatchGuard Secure Wi‑Fi »
Victor Massey
Solution Architect at Simvicitsolutions
The support system is similar to EPDR and EPP. They will register my case and either call me back, email me, or send...
Read full review of WatchGuard Firebox »
Anonymous User
President at a tech consulting company
Professional grade support: They are really knowledgeable.
Read full review of WatchGuard XTM [EOL] »
Anonymous User
Network Admin at a manufacturing company
Their support is awesome. I get a solution to my problem within 24 hours, and if they don't have a solution within 24...
Read full review of WatchGuard Firebox »
Anonymous User
Systems integrator at a comms service provider
Technical support has been very good from the start. We've been very satisfied with them over the years. A few years...
Read full review of WatchGuard Firebox »
Norlia Jalani
Section Head, Information Technology at a transportation company
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance...
Read full review of WatchGuard EPDR »
Anonymous User
Partner & Head of IT Strategy at a computer software company
I haven't interacted with them myself, but my colleagues state that their support line is good.
Read full review of WatchGuard Firebox »
Paal
CFO at a tech vendor
The few times we have contacted Watchguard. They reply promptly without delays.
Read full review of WatchGuard Firebox »
Anonymous User
System Administrator at a logistics company
The support is not the best, but it is good enough. Not everyone has the right skills, so make sure to ask them to...
Read full review of WatchGuard XTM [EOL] »
HalChernoff
Enterprise Architect at a wellness & fitness company
Technical support is pretty good. The online knowledge base is usually the best way to go. But I have had some...
Read full review of WatchGuard Firebox »
Anonymous User
I.T. Manager at a construction company
I haven't had to use their technical support in about seven years.
Read full review of WatchGuard Firebox »
Anonymous User
CEO at Datastream LLC
WatchGuard technical support requires a license. We never called them because the solution is working correctly and...
Read full review of WatchGuard Firebox »
Alexey Shcherbatyi
Network Administrator at Abona Deutschland GmbH
I would rate WatchGuard's tech support at the highest mark of five out of five. I was very pleased with them. We were...
Read full review of WatchGuard Firebox »
Anonymous User
Systems Engineer at a financial services firm
Customer Service: It's OK to good. Technical Support: It's OK to good.
Read full review of WatchGuard XTM [EOL] »

Review 1 of 30

Technical Support

No Data Available

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