I use ThreatSync NDR for monitoring across our hybrid and cloud infrastructure. For monitoring in our hybrid and cloud infrastructure using ThreatSync NDR, we investigate indicators such as IP addresses, domains, users' devices, and file hashes based on historical network and activity. If there are any vulnerabilities or indicators of compromise, ThreatSync NDR gives us the signal.
What is our primary use case?
What is most valuable?
I have ThreatSync NDR integrated with our firewall and endpoint security, which creates a more unified security platform that helps us detect and respond with coordination. We can rely on one product for our security needs.
ThreatSync NDR offers strong MITRE ATT&CK mapping features that are up to date. If any specific attacks happen to the network or firewall, it detects them. It has advanced detection capabilities, which include signature-based monitoring that helps us identify the cause and attacks easily.
Additionally, it has excellent behavioral analytics and they have introduced AI-assisted threat detection.
ThreatSync NDR is a strong addition to our company's security architecture.
Using ThreatSync NDR has significantly reduced incidents. We were receiving incidents from the cybersecurity team to block certain IPs or URLs, and that has been reduced because ThreatSync NDR automatically gives us the list of vulnerable or suspicious IPs, which significantly improves our organization's ability to detect and respond to cyber threats.
What needs improvement?
There are definitely areas for improvements in ThreatSync NDR, as no product is perfect. Its effectiveness depends on proper network visibility, so if important traffic segments are not mirrored or monitored, detection may be incomplete.
Regarding improvements needed, ThreatSync NDR can definitely work on the user interface because it is currently a bit complex, and security teams sometimes find it unfamiliar with the behavioral analytics. If they can make it more user-friendly, that would help.
Regarding ThreatSync NDR's AI capabilities, I think its governance and security are not fully enabled. While AI-assisted threat detections are there, it still requires significant improvements. However, the positive aspect is that it has significantly reduced the manual tasks and work of the security personnel.
For how long have I used the solution?
I have been using ThreatSync NDR for three years.
What do I think about the stability of the solution?
ThreatSync NDR is definitely stable. We have been using it for quite a while and have not faced any instability issues, such as it going down or providing inaccurate information, so we are quite satisfied with that stability.
What do I think about the scalability of the solution?
ThreatSync NDR's scalability is straightforward. Since we have already moved some parts of the firewalls to the cloud, the company provides us the option to scale and it is easy to do that.
How are customer service and support?
I would rate customer support as three out of five because it is sometimes difficult to connect with them.
Which solution did I use previously and why did I switch?
Currently, we are not considering switching from ThreatSync NDR because it fulfills our requirements.
What's my experience with pricing, setup cost, and licensing?
The pricing of ThreatSync NDR is comparatively less expensive than other global players in the market, making it suitable for medium to large enterprises and even for small enterprises. The setup cost is similar to the pricing compared to companies like Palo Alto or Cisco, which is also comparatively less expensive. Regarding licensing, it comes with multiple options such as yearly or five-year plans that you can choose based on affordability.
What other advice do I have?
If I am evaluating an NDR solution for medium to large enterprises, especially with our experience using it with our WatchGuard security products, ThreatSync NDR delivers strong visibility, intelligent detection, and practical investigation. I deducted two points because of the areas of improvement I have mentioned, but it has many good visibility and features that are up to standard.
In terms of accuracy and reliability of output, we can rely on ThreatSync NDR because most of the time it gives us perfect analysis, so it is quite reliable.
In our organization, ThreatSync NDR is deployed as a hybrid solution, with some firewalls moved to cloud infrastructure and others remaining on-premises. Gradually we are moving everything to the cloud, but as of now, we have a hybrid infrastructure.
I would recommend using ThreatSync NDR as it is a strong addition to modern security architecture, complementing traditional firewalls and endpoint security by providing continuous visibility, especially firewall security visibility, along with AI-driven threat detection.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure


