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Best Communications Platform as a Service (CPaaS) Solutions

What is Communications Platform as a Service (CPaaS)?

Communications Platform as a Service (CPaaS) solutions mindshare

As of October 2025, in the Communications Platform as a Service (CPaaS) category, the mindshare of Vonage Communications APIs is 12.8%, up from 5.1% compared to the previous year. The mindshare of Twilio is 36.6%, down from 37.3% compared to the previous year. The mindshare of Infobip is 14.9%, down from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Communications Platform as a Service (CPaaS) Market Share Distribution
ProductMarket Share (%)
Twilio36.6%
Infobip14.9%
Vonage Communications APIs12.8%
Other35.7%
Communications Platform as a Service (CPaaS)

Top Communications Platform as a Service (CPaaS) products

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Find out what your peers are saying about Avaya Infinity Platform vs. Twilio and other solutions. Updated: September 2025.
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Communications Platform as a Service (CPaaS) experts

Megha Shyam K - PeerSpot reviewer
Gustavo Mejía - PeerSpot reviewer
Abeer ELADAWY - PeerSpot reviewer
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