3Com H3C Switches' most valuable features include IRF redundancy allowing multiple switches to share a control panel, outstanding durability, cost-effectiveness, and user-friendliness. The switches offer strong VLAN support for data management, upgraded GUI technology for efficient configuration, and reliable performance under continuous operation. Users praise their straightforward, stable, and workhorse-like nature, supporting extensive network layers, which enhances customization and security. Trusted for critical operations without breakdowns.
- "Their customer service is instant with a tracking system and follow-ups for human access."
- "The user interface is upgraded to the latest GUI technology, allowing configurations like VLAN to be done through the interface rather than the command line, making it more efficient."
- "The installation is quite straightforward."
Management for IPv6, cost, and integration with other brands need improvement. Delivery issues are noted, with a desire for more advanced features and better speed. Configuration changes sometimes malfunction, requiring improved software simulation. Technical support communication and new security features are necessary for enhancing customer issue analysis and IT operations. Users experience challenges due to the absence of 3Com in certain markets, needing Comware command for compatibility with other systems like Aruba.
- "The company should come up with new security features and new management and log recording systems, helping customers to analyze issues and prevent future incidents."
- "The company should come up with new security features and new management and log recording systems, helping customers to analyze issues and prevent future incidents."
- "The technical support services need improvement in terms of communication."
