Try our new research platform with insights from 80,000+ expert users
Amazon Kendra Logo

Amazon Kendra Reviews

3.8 out of 5

What is Amazon Kendra?

Amazon Kendra mindshare

As of October 2025, the mindshare of Amazon Kendra in the Search as a Service category stands at 9.0%, down from 20.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Search as a Service Market Share Distribution
ProductMarket Share (%)
Amazon Kendra9.0%
Elastic Search19.3%
Xapien14.6%
Other57.1%
Search as a Service
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Top industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
10%
Retailer
9%
Government
7%
Comms Service Provider
5%
Educational Organization
3%
University
3%
Real Estate/Law Firm
2%
Construction Company
2%
Performing Arts
2%
Energy/Utilities Company
2%
Aerospace/Defense Firm
2%
Media Company
2%
Engineering Company
2%
Healthcare Company
2%
Insurance Company
2%
Outsourcing Company
1%
Non Profit
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Legal Firm
1%
Venture Capital & Private Equity Firm
1%
Recruiting/Hr Firm
1%
Transportation Company
1%
Consumer Goods Company
1%

Compare Amazon Kendra with alternative products

Learn more about Amazon Kendra

Amazon Kendra customers

 
Amazon Kendra Reviews Summary
Author infoRatingReview Summary
Architect at IGT Solutions4.0I use Amazon Kendra for enterprise search and content generation, valuing its AI-enhanced search capabilities. While it offers many benefits, I find its token limits restrictive. I've also used Google and Azure, which are comparable depending on customer needs.
Quantitative Analyst at a financial services firm with 1,001-5,000 employees3.5No summary available