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Amazon Route 53 Reviews

Vendor: Amazon Web Services (AWS)
4.4 out of 5
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What is Amazon Route 53?

Amazon Route 53 is a highly available and scalable cloud Domain Name System (DNS) web service. It is designed to give developers and businesses an extremely reliable and cost effective way to route end users to Internet applications by translating names like www.example.com into the numeric IP addresses like 192.0.2.1 that computers use to connect to each other. Amazon Route 53 is fully compliant with IPv6 as well.

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Amazon Route 53 is the #2 ranked solution in top Managed DNS solutions. PeerSpot users give Amazon Route 53 an average rating of 8.8 out of 10. Amazon Route 53 is most commonly compared to Cloudflare: Amazon Route 53 vs Cloudflare. Amazon Route 53 is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.
Buyer's Guide
Amazon Route 53
October 2025
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Helped 869,089 peers since 2012

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Amazon Route 53 mindshare

As of October 2025, the mindshare of Amazon Route 53 in the Managed DNS category stands at 7.3%, down from 7.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed DNS Market Share Distribution
ProductMarket Share (%)
Amazon Route 537.3%
Cloudflare33.8%
Quad932.5%
Other26.400000000000006%
Managed DNS

PeerResearch reports based on Amazon Route 53 reviews

TypeTitleDate
CategoryManaged DNSOct 5, 2025Download
ProductReviews, tips, and advice from real usersOct 5, 2025Download
ComparisonAmazon Route 53 vs CloudflareOct 5, 2025Download
ComparisonAmazon Route 53 vs BlueCat IntegrityOct 5, 2025Download
ComparisonAmazon Route 53 vs Azure DNSOct 5, 2025Download
Suggested products
TitleRatingMindshareRecommending
Cloudflare4.333.8%96%76 interviewsAdd to research
Quad93.032.5%50%2 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Amazon Route 53 offers scalability, health checks, DNS resolution, and integration with AWS services. It enables domain registrations, routing policies, and high availability. Its user-friendly interface simplifies DNS and traffic management, ensuring reliability. The service supports dynamic naming, geolocation routing, and SSL certificates. Users value its robust security, scalability, and seamless management of public and private DNS. The central location in AWS and efficient DNS mapping enhance operational efficiency. Cost-effectiveness and clear documentation are appreciated.
  • "Amazon Route 53 is valuable because it offers aliasing, allowing me to route different services with A records against the DNS."
  • "Amazon Route 53 offers decent detection and low false positive rates."
  • "Amazon Route 53 is excellent for those dealing with traffic management and routing services."

Room for Improvement

Amazon Route 53 could benefit from improved handling of simultaneous requests, detailed logging, and enhanced user interface customization. Security and integration with on-premise infrastructure need strengthening. Pricing and technical support require simplification and clarity. The solution's interface should be more intuitive, while automation and performance settings could be optimized. Users desire better domain management options within AWS and support for features like DNS firewall and domain-based SSL checkers. Pricing complexity and accessibility for non-technical users are additional areas for enhancement.
  • "For Amazon Route 53, improvements I see include the need for a DNS firewall and a domain-based SSL checker security feature."
  • "Amazon Route 53 should focus on timeliness and work towards better accuracy. They need to ensure that the threats reported on are actual threats, as the software might miss catching them timely."
  • "There is a need for technical knowledge to use Amazon Route 53 effectively."

ROI

Organizations experienced a positive ROI with Amazon Route 53. Users reported avoiding downtime and potential financial losses and achieving 100% ROI. Amazon Route 53 offered time-saving benefits between 20 to 25%, crucial security improvements, and better control with DNS firewalls. While some found the service slightly costly, its integration and quality justified the expense. Though a few indicated no concrete ROI data, the combination of time savings and enhanced security justified its use.

Pricing

Enterprise buyers view Amazon Route 53's pricing as moderate and volume-based, requiring payment per use without a flat fee. While some find it cost-effective and competitive, others consider it slightly more expensive than providers like Google DNS and GoDaddy. The pricing reflects high availability and reliability, justifying the cost for many, though it may pose challenges for smaller businesses. Estimation tools like the AWS pricing calculator can help anticipate costs.
  • "The tool is a bit expensive."
  • "It can be expensive compared to some other providers."
  • "Amazon Route 53 is not that expensive."

Popular Use Cases

Companies utilize Amazon Route 53 primarily for DNS management and domain name services, allowing them to manage DNS queries, purchase domains, and set up load balancing, routing, and security features. Businesses integrate it for intelligent traffic routing, failover, geolocation, latency management, and support diverse DNS records. Organizations focus on cloud support, secure connections, and protecting services. Amazon Route 53 is key for hosting domains, managing websites, and ensuring robust DNS configurations for various applications.

Service and Support

Amazon Route 53 customer service is generally strong, especially with higher-tier support plans. Most users rate technical support highly, often a nine out of ten, though response times vary based on plan levels. Users appreciate the knowledgeable support team and effective issue resolution. Some rely on extensive online resources instead of direct interaction. Those with premium plans enjoy prompt, specialized assistance, whereas basic plan users may experience delays in response times.

Deployment

Users find Amazon Route 53's setup easy and straightforward. Configuration typically takes a few minutes to a few days, depending on DNS familiarity and requirements. Tools like Terraform are often utilized to simplify deployment. Documentation is clear, providing step-by-step guidance even for those with no prior experience. While deployment is generally smooth, complexity can arise with advanced routing policies or integration with other technologies, requiring careful planning.

Scalability

Amazon Route 53 is described as highly scalable by users, receiving ratings predominantly between seven to ten out of ten. Users indicate it effectively handles varying needs, from small websites to large enterprises. Organizations report no scalability issues, utilizing features like auto-scaling and integration with AWS services for DNS management. Some users find it costlier than competitors, but expansion was smooth, allowing seamless upgrades and deployment times. Users appreciate its reliability and repeatedly endorse its scalability.

Stability

Amazon Route 53 is described as highly stable and reliable by users. Many rate its stability between eight to ten out of ten. It is praised for consistent performance, reliable service, and no downtime. However, users note that stability can be affected by other system components like web servers and RAM. Some mention global outages impacting services, although these are not specific to Route 53. Monitoring inbound and outbound traffic helps maintain stability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Amazon Route 53 Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise10
By reviewers
By visitors reading reviews
Company SizeCount
Small Business194
Midsize Enterprise129
Large Enterprise403
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
8%
University
6%
Healthcare Company
5%
Government
5%
Comms Service Provider
5%
Insurance Company
4%
Real Estate/Law Firm
4%
Media Company
4%
Construction Company
3%
Transportation Company
3%
Retailer
3%
Outsourcing Company
3%
Educational Organization
2%
Non Profit
2%
Performing Arts
2%
Legal Firm
2%
Wholesaler/Distributor
2%
Energy/Utilities Company
2%
Logistics Company
1%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Marketing Services Firm
1%
Engineering Company
1%
Museum Or Institution
1%
Recruiting/Hr Firm
1%
Photography Company
1%
Aerospace/Defense Firm
1%
Pharma/Biotech Company
1%

Compare Amazon Route 53 with alternative products

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Learn more about Amazon Route 53

Amazon Route 53 was previously known as Route 53.

Amazon Route 53 customers

Hess, Expedia, Kelloggs, Philips, HyperTrack

Related questions

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Product Categories

Product Categories
Managed DNS

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Amazon Route 53 Reviews Summary
Author infoRatingReview Summary
Technical Lead - Cloud at a comms service provider with 1,001-5,000 employees4.5I've used Amazon Route 53 for seven years to manage over 18 domains, appreciating its reliability, DNS failover, and monitoring features, though I wish it included SSL checking and DNS firewall for enhanced security.
Technical Owner at Harman International4.5We utilize Amazon Route 53 for application security and infrastructure setup. Its managed security is a significant advantage over manual open-source solutions. While we benefit from time-saving and security, improvements in S3 access restriction are needed.
Architect at a financial services firm with 5,001-10,000 employees5.0I use Amazon Route 53 for its effective detection and low false positive rates, ensuring important threats are highlighted. However, it needs improvements in timeliness and accuracy to better identify actual threats promptly. Previously, I used Carbon Black and Huntress.
.Net Developer at Freelance4.0I use Amazon Route 53 to manage DNS records for my clients, offering features like failover and geolocation routing. While it's efficient in traffic management, it requires technical knowledge, posing challenges for users without a technical background.
AWS Cloud Architect at WHY Global Services4.0I use Route 53 for data transfer and traffic management with various routing policies. Its valuable features include health checks, reliability, availability, and DNS management. Although initial setup improvements aren't our focus, it's essential for monitoring and health checks.
Full Stack PHP/Python AWS Developer at Binary Port4.5I use Amazon Route 53 for intelligent traffic routing and DNS management for websites on AWS. It integrates well but has a complex pricing structure and UI that could improve. I also considered Cloudflare and Microsoft Azure DNS before choosing Route 53.
AWS Senior Consultant at a tech services company with 51-200 employees5.0I use Amazon Route 53 as a reliable global naming service for public and private aliasing, ensuring security with features like a DNS firewall. It's cost-effective, integrates seamlessly with AWS services, and offers ease of use via console and API.
Software Engineer - Backend at InfinID • FullTime4.0I use Amazon Route 53 for DNS management, securing production services with required security settings. Its route mapping standardizes our address system. Error tracing could be more intuitive, and while ROI hasn't been tangible yet, it's generally satisfactory.