Cisco Meraki MX Reviews

Our main use cases for Cisco Meraki MX include using it as a firewall and for guest security, specifically for our wireless guest security, and we are using it as a security firewall, MX95.

Regarding Auto VPN technology, we are using Cisco Meraki MX as a security device, and in security, we are using features such as VPN, site-to-site VPN, and guest sponsor access for Wi-Fi users. We are using Cisco Meraki MX as a security appliance for our guest users connected on the Wi-Fi network, and for VPN, we are using site-to-site VPN, which we find to be a very good solution compared to others. There are multiple features available; users can use Cisco Meraki MX as a firewall or the wireless controller.

We have sold Cisco Meraki MX, and currently, no customer has used SD-WAN features yet. However, there is an ongoing project where we are using Cisco Meraki MX as an SD-WAN solution as part of our progress.

The features of Cisco Meraki MX that I find the most effective and useful include cloud access, monitoring, and stability, along with ease of configuration. It is very user-friendly for configuration, as even L1 engineers can perform the configuration, and the GUI is very simple.

Setting up Cisco Meraki MX requires only internet access, and the rest is very simple.

We have used real-time analytics in Cisco Meraki MX for monitoring, and we have enabled it. It is very effective, though different from what we do on the DNA Assurance. It is compact, effective, and very useful.

The hardware solution for Cisco Meraki MX comes with a higher price. An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.

The price could be reduced by around 30% to make it more comfortable.

There should be a single dashboard for Cisco Meraki MX security appliance, switches, and MR wireless devices. All three should be visible in a single dashboard.

I have been working with Cisco Meraki MX for more than three years, and recently we deployed and sold Cisco Meraki MX9500 as a firewall and security solution.

We have sold Cisco Meraki MX, and currently, no customer has used SD-WAN features yet. However, there is an ongoing project where we are using Cisco Meraki MX as an SD-WAN solution as well.

There have been no issues with stability after deployment. There have been no complaints. For stability, I would suggest that Cisco Meraki MX is the most stable device from the security processor.

Regarding content filtering features, we are using content filtering and malware access, along with all security features in Cisco Meraki MX9500. We have received good feedback from customers because since installing Cisco Meraki MX9500, we have not received any complaints. There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits. It is compatible with all different OEMs, and for VPN, site-to-site VPN has been configured with other firewalls as well. We are getting very good responses from customers as there have been no complaints where we have deployed Cisco Meraki MX9500.

Cisco Meraki MX is easy to scale.

Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level. For support for Cisco Meraki MX, I would rate it as a nine.

Positive

Setting up Cisco Meraki MX is easy; we require only internet access. The rest is very simple.

The hardware solution for Cisco Meraki MX comes with a higher price. An improvement would be to use Cisco Meraki MX as a software solution, which might reduce the cost.

The price could be reduced by around 30% to make it more comfortable.

My advice for those who are considering Cisco Meraki MX is that it is a cloud-based solution wherein you can see all of your Cisco Meraki devices on a single dashboard. It is very easy to configure and manage your network through Cisco Meraki, and you can manage multiple sites and multiple branches on a single dashboard. For customers who have multiple branches and multiple offices, Cisco Meraki MX is very useful. I rate Cisco Meraki MX a nine out of ten.

Cisco Meraki MX is used for SD-WAN. Organizations need URL filtering and web security content. Small and medium businesses need it because it is a bit cheaper than other products. Unified branches benefit because some models have multiple functions such as wireless, 4G connectivity, or 3G connectivity, plus some switching ports.

SD-WAN is built on Auto VPN connectivity. Auto VPN connectivity is one of the most requested features that customers ask about, and we can promote and market Cisco Meraki MX based on this function, aligned side by side with the cloud-managed feature.

The most powerful function of Cisco Meraki MX is the cloud-managed platform. You can manage all Meraki products, not only Cisco Meraki MX, through a single dashboard. This is the most important feature. The second valuable feature is flexible licensing. Basic licensing gives you a traditional firewall and a traditional router. It combines the firewall function plus routing functions. In the smaller models, even though they are small, they have a lot of functions including firewalling and routing. They have 3G, 4G connectivity, and wireless connectivity as well, plus they have ports for switches.

You do not need to sell a device for firewalling and ask for another monitoring platform plus another dashboard management. It is an all-in-one box. You can sell Cisco Meraki MX plus a license, and you get analytics and management from one dashboard on one side. This is one of the most useful features on Cisco Meraki MX because it is an all-in-one solution.

Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection. This means you have a next-generation firewall that is not only a firewall. The geo-location feature on Cisco Meraki MX is very good in advanced security. Advanced security has a lot of other features, but these are the main ones. It also has flexible durations. It is not a three-year minimum requirement like Cisco Secure Firewall. You can go with one year, three years, five years, or even seven years; it is totally up to the client.

Cisco Meraki MX's content filtering has a wide range of capabilities, allowing you to filter based on the URL, group settings, and even block gambling and adult content. You can also prevent and block specific URLs, so it is simple in its configuration. That is the most important thing.

Cisco Meraki MX needs 5G connectivity on the smaller models. If there is an option to add wireless connectivity or at least 5G connectivity on all models, it would be better. The next-generation models have added and merged Cisco Secure Firewall and the new Cisco Secure Routers with Cisco Meraki MX. If they merged all lines with Cisco Meraki MX, I think it would be a very predictable and powerful platform. The most important thing is that customers need to manage Cisco Meraki MX from on-premises. If we can do that, it will not be Cisco Meraki MX at all. Cisco Meraki MX is special because it is cloud-managed. From my perspective, there is no need to improve on this side; you have to be a specialist in this area. You have to be on your way as a cloud-managed solution and do not go with customer opinions who need on-premises management.

I do not have anything in mind regarding additional features such as AI or ML because Cisco Meraki MX is targeting small and medium businesses. The functions that Cisco Meraki MX already has fit perfectly in this area of the market for small and medium businesses. However, the pricing is a bit high compared to other vendors such as Fortinet or Huawei. This is the main concern for customers.

I think this is the most important issue because if the price is a bit lower, Cisco Meraki MX will market and sell better than today.

I have been working with Cisco Meraki MX for five years.

The technical support from Cisco is fine. Cisco is one of the best vendors in the market. I would rate them between eight point five to nine out of ten.

Positive

I can compare Cisco Meraki MX with other vendors such as Fortinet, specifically FortiGate, and Huawei. If I were to compare the three vendors, I would say Cisco Meraki MX is the first one because it is easy to use and comparable. Fortinet is best because it is a security company, so its features are better. Huawei has a competitive price.

Overall, I would give Cisco Meraki MX a rating of eight out of ten.

My main uses for Cisco Meraki MX are selling to school districts, state and local government, large customers, and large commercial customers.

What I appreciate most about Cisco Meraki MX is its central management, which is easy to use. Their licenses offer flexibility with one year, five year, and seven year options that you can align with E-rate funding.

The end-to-end visibility from Cisco affects my organization's troubleshooting by making it effortless. It has AI built in so that it can pinpoint the problem without requiring external resources.

I faced some challenges with Cisco Meraki MX, but they fixed most of those issues. They had some firmware issues, but those are easily corrected from the cloud.

I have been using Cisco Meraki MX for 10 years.

I assess the stability and reliability of Cisco Meraki MX as outstanding. They stand behind their product completely. If something doesn't work, they send you another one.

I have had zero downtime at all with Cisco Meraki MX. The product is rock solid.

Cisco Meraki MX scales with the growing needs of my organization very well. It is easy to add licenses ad hoc at any point in time.

I evaluate customer service and technical support as a 10 out of 10. They are the best. TAC is unmatched.

Before selecting Cisco Meraki MX, I considered Juniper Mist.

My experience with deploying Cisco Meraki MX is that it is very easy due to its simplicity. You unbox it, connect it, and go.

I have experienced ROI with Cisco Meraki MX. Absolutely. You can eliminate some positions because it manages itself.

My experience with pricing, setup costs, and licensing is that pricing is challenging right now. However, cost for cost and pound for pound, it is the best dollar amount and the most value that you can find out there.

I assess the operational efficiency of Cisco in my IT environment as very high. I am Cisco certified and I have been with Cisco for a long time. I would say they are the best in the business.

My impression of the end-to-end visibility offered by Cisco is that it is unparalleled by any other technology out there. No one else can do it the way Cisco can.

The optimization with the hybrid experience is that it is a cloud-based technology. You have on-premises hardware that communicates with the central cloud, which manages all of the devices at one time.

As for Cisco as a whole, they are the best in the business. I rate this product a 10.

My main use for Cisco Meraki MX is for our retail locations. All our retail stores have connectivity back to our corporate.

What I like the most about Cisco Meraki MX is the ease of simplicity. It is easy to deploy, templatization, and security.

End-to-end visibility from Cisco helps a lot when I am troubleshooting and I have end-to-end visibility. I know exactly where the problem is. Cisco's Assurance and Cisco's Insight are really good.

I think Cisco Meraki MX can be improved by seeing more of Layer 7 firewall functions as opposed to just Layer 3. Having more applications that we can control while not hampering down the performance in the next release would be beneficial.

I have been using Cisco Meraki MX for four years now.

I would assess the stability and the reliability of Cisco Meraki MX as pretty stable. I would say it is rock solid for us.

On a scale of 1 to 10, I would evaluate customer service and technical support as 11.

Before Cisco Meraki MX, I considered other solutions, and this one was already inherited. When my previous organization was with another vendor, it was not Cisco Meraki MX but it was Viptela. We did a comparison of all the other SD-WAN solutions because that was our first SD-WAN deployment. We compared all options, including Silver Peak and VMware Cloud. Cisco Viptela came out on top.

The deployment process with Cisco Meraki MX was pretty easy.

I have seen returns on investments with Cisco Meraki MX. It greatly helps out when I am moving away from the expensive MPLS circuits or MPLS hardware. Provisioning is really easy.

My experience with pricing, setup cost, and licensing when I got it is that licensing cost with Cisco is always good. Pricing of Cisco Meraki MX hardware is pretty reasonable as compared to others. I am pretty happy with it.

I assess the operational efficiency of Cisco in my IT environment as really good. Cisco is really good across all uses. I have used Meraki, Catalyst Center, SD-WAN, Catalyst switches, and Wi-Fi. The ease is really good. Functionality-wise, Cisco always delivers on what they advertise.

I did face some challenges when I was doing the deployment, but not with Cisco Meraki MX. With Viptela, we did have a big challenge where the utilization numbers were initially slow. I am glad that Cisco caught it before we deployed, as the numbers were cutting it really slow. That was a big challenge as we had to re-architect because I selected one hardware A for looking for my throughput and then Cisco said I could not support that throughput, so I had to go for hardware B.

I give this review an overall rating of 10.

My main use case for Cisco Meraki MX is primarily for SD-WAN and security.

Cisco Meraki MX has impacted my organization positively. I'm selling it to other customers and partners, which means it's very important for them, and I see this is making a significant positive impact for them.

The positive impact I've seen for my customers is that Cisco Meraki MX means easy management, easy setup or scale up, and flexible licensing.

In my opinion, the best features Cisco Meraki MX offers are the best security features.

What I personally appreciate most about Cisco Meraki MX is cloud management and Meraki protection filtering.

Specifically, what I value about the cloud management and protection features is the ease of use plus scalability. You can scale up or scale down, and the auto update feature is excellent.

I would add that auto VPN is a great feature as well.

I believe Cisco Meraki MX can be improved if its price were lower; it would be significantly better.

Additionally, I would highlight the need for full integration with legacy Cisco SPs as a required improvement.

I have been working with Cisco Meraki MX since it was acquired by Cisco in 2012, and since then, I have also worked with Meraki MR and MS.

Cisco Meraki MX is, in my experience, top stable.

The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.

The customer support for Cisco Meraki MX is great because it's part of Cisco, so the support from Meraki is the same as Cisco. I can rate it nine out of 10.

Positive

I previously used a different solution before Cisco Meraki MX, which was Fortinet.

I switched from Fortinet to Cisco Meraki MX because while security in Fortinet is stronger than Meraki since it's a security company, the management for Cisco Meraki MX is better than Fortinet.

I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management. It saves cost as well because it's controller-less; you don't have a separate controller or separate management platform.

My experience with pricing, setup cost, and licensing for Cisco Meraki MX is that for more than five years, Meraki licensing has always increased. If Cisco can make the pricing less, customers can purchase more licenses. This would enable customers to buy more than they currently do.

Before choosing Cisco Meraki MX, I evaluated other options besides Fortinet, including Huawei, because it's cheaper.

A specific example of how I use Cisco Meraki MX for security in my organization is that you can describe it as a router with a flavor of security, or you can describe it as a firewall with a flavor of router. This means you can use it as a router or a firewall with routing capabilities such as RIP and VPN, along with threat and protection features.

My advice to others looking into using Cisco Meraki MX is to understand the difference between cloud management and a cloud solution. Don't view it as a cloud solution; it's a cloud-managed solution and it's totally different. Sell it to your customer as a cloud-managed solution, not as a cloud solution.

I chose this rating because the cloud management is really effective. I rate this review a 9 out of 10.

The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the Wi-Fi, managing the switches, managing everything through software defined, cloud managed solutions. There is great flexibility with no need to be in the office every time to do network maintenance or for changing Wi-Fi passwords configurations specific, event based SSID creations.

A lot of activities can be achieved in work from home scenarios as well. Many of the use cases nowadays involve majority of data center switches and data center firewalls being upgraded to Meraki MX for convenience, flexibility and software-defined solutions. Apart from this they also have the solution for the management of users logins based on the authorization authentication in a uniform manner. Many of these features are unique in the brand.

The other features that are most useful for network security are that they are the leaders in the market in cloud managed network security. Their SD-WAN solutions are very effective and most cases now involve VPN-less access for the majority of companies' private networks.

These became Zero Trust networks and Zero Trust access. Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.

The SD-WAN capability of Meraki MX enhances network performance by reducing bandwidth utilization and increases availability. Additionally, multiple branches in different countries and continents can be connected as one WAN network, making all users connected continuously with convenience. Separate authentication is not required to access networks in different countries. All this becomes completely seamless, saving time and reducing security risks.

The highest security algorithms are configured between these branches over the SD-WAN, where the network becomes uniform across the world. Users have service access or network access without knowing they are actually in different countries or cities. Additionally, passwordless authentications enhance the user experience. By increasing these user experiences, productivity has been enhanced across companies and client employees.

I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions.

Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.

I have been working with the Cisco solutions with Meraki MX for about 7-8 years.

Meraki MX is using AI to improve network management and security. AI is one among those additional layers of convenience added. It reduces the IT manager's job and IT mistakes, manual processes, and configuration errors.

AI operations function seamlessly when you add a client, as it knows how to segregate the client. It will automatically add the policies and generate the client-related specific employee security policies, giving access based on the segregation we apply.

Meraki MX is easy to set up, I would rate it 9 out of 10.

Overall, Meraki MX is very stable, I would rate it 9 out of 10.

Scalability is an obvious concern with Meraki MX. You can't scale beyond some value. They are not highly enterprise grade, when you have hundreds of thousands of people it is very difficult to scale in Meraki.

I have seen usual challenges with Meraki MX, such as sometimes we don't get the access points online, or connectivity related issues. When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting. In the majority of cases Cisco support is good. We immediately get the support to solve the issues, in case of any challenges or incidents.

I can rate the support 10 out of 10.

Positive

Meraki MX is obviously expensive.

The cost of a device varies based on the Meraki MX device, whereas if you buy the same access point in Aruba, it is three times costlier. I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.

I am an implementer.

My clients are small to medium businesses, with about 800,000 employees to 2,000 employees. They are mainly in IT, manufacturing, pharma, schools, and universities.

I recommend that for a class experience for security reasons, or convenience management, cloud-based solution, when you look at all of them, people should prefer Meraki MX as leaders in software-defined networks and cloud managed networks. I rate Meraki MX 9 out of 10.

With Cisco Meraki MX, we are using mainly the built-in tools that they have for the firewalls, especially the Meraki ones, but we are not using any software from them.

I did deal with FortiGate for firewalls, but in the company that I am working now, we do not use FortiGate. We use Cisco Meraki MX.

We are using the monitor actually for detecting some trends and traffic, especially directed from our offices to particular businesses or addresses.

Every day is the main feature that we use for them because we wanted to filter the content for our offices based on each office.

We are using that, especially for social networking and some threats and for some content that we do not want our employees accessing.

The usability and the easy configuration for the easy setup are valuable. It is pretty easy to set up all the features that they have.

It is very good with a very good relationship between price and usability. The pricing is what moved us to decide on Cisco Meraki MX.

They need to improve the user interface because it is a little clumsy. It is not that easy to find what you want to do. It is a nice interface, but it is a little clumsy.

We have some issues with the delivery because they had some delays on the distribution chain. That is something that they need to improve.

I have one year of experience with Cisco Meraki MX.

They are pretty good. We have not had any issues with them or we have not had any threats to our infrastructure. There is no we have not tested on in real time, but they are present on the firewalls.

We have six offices in the US, but those offices are really small, but we have around 1200 employees at this moment. The installations on each office is a small one. The biggest one is for 120 users, but our company is a big one.

We are looking forward to doing that, but not yet.

For me, it would be an eight. It is a very good brand. The prices are pretty good, and the service is good.

Positive

The prices were substantially different from one to another, especially the licenses for Fortinet and Check Point were so expensive. Cisco Meraki MX was cheaper, but the licenses were explained to us in a better way how to use those licenses because for Fortinet and Check Point, the idea is that you need to buy some licenses and other licenses for different functionalities. With Cisco Meraki MX with at least one license, you can have all the functionalities of the device.

We are a legal firm called Alonso & Alonso Law. We work with monday. We are planning to start using Snowflake next year. We buy other products through another vendor. The overall review rating for this product is 9.

My main use for it is site to site SD WAN.

The features I like the most about Cisco Meraki MX are the easy UI.

These features have benefited my organization by being very easy to configure out of the box for VPN. It is very simple to set up.

I am trying to see more AI integration from them in the future.

I have been using Cisco Meraki MX for three years.

I assess the stability and the reliability of Cisco Meraki MX as good, and I have experienced no downtime, crashes, or performance issues. We have redundancy in place, and for the most part, the product is really good.

Cisco Meraki MX scales with my growing needs for my organization very well because they are easy to deploy. You can pop up sites really fast with them, and it is easy to configure.

I would explain customer support as good, and on a scale of one to ten, it is definitely an eight at minimum.

It has always been Cisco for my organization.

I would describe my experience deploying Cisco Meraki MX as pretty simple. They have good support as well.

My impression from the end to end visibility offered by Cisco Meraki MX is that it is pretty good.

A specific challenge that I face with hybrid or distributed enterprise networks that Cisco Meraki MX addresses is the fear of proprietary data getting out into the cloud.

The end to end visibility from Cisco Meraki MX affects my organization's troubleshooting capabilities by providing really good tools. The tools that we have in place cover most of what we need.

I would rate Cisco Meraki MX between an eight and nine overall, and I will give them an eight to keep them on their toes. Nobody is perfect, but they are a great company doing good work. I rate this review an overall 8.

The main use case is for a retail branch network consisting of retail stores that sell phones and other products. We have a firewall and a switch at each site, at least, and access points.

The feature that I appreciate most about Cisco Meraki MX is the visibility.

An example of how these features benefit my organization is that it is easy for entry-level help desk personnel to review the dashboard and see why a client has gone down.

End-to-end visibility affects my organization's troubleshooting capabilities because it makes it easy for entry-level people to troubleshoot.

To improve Cisco Meraki MX, I suggest more visibility into the back end.

I have used Cisco Meraki MX for about five years.

I assess the stability and reliability of Cisco Meraki MX as very good. I have experienced no downtime, crashes, or performance issues on the firewall.

I evaluate customer service and tech support by giving it an eight out of ten. For the most part, they are responsive and quick to address your tickets.

Prior to selecting Cisco Meraki MX, I considered FortiGate.

I was using FortiGate before adopting Cisco Meraki MX.

My experience with deploying Cisco Meraki MX is that it is very easy because I can configure it from the cloud beforehand.

Regarding visibility, my impression of the end-to-end visibility offered is that it is excellent. There is some functionality on the back end that is not visible, but overall the visibility is great.

There are specific challenges I face with hybrid and distributed enterprise networks that Cisco Meraki MX addresses, particularly regarding visibility into backend operations.

Our main use cases are wireless and Wi-Fi for anyone in the office.

The features I appreciate most with Cisco Meraki MX include insight into whose device is using data, what hotspots they're connecting to, and seeing coverage areas where coverage is spotty and where it is good.

The feature I mentioned allows people to do their job more easily. They can pick up their laptop, go grab lunch, sit in the cafeteria, and do their work.

I think Cisco Meraki MX can be improved by bringing down the cost.

We have been using Cisco Meraki MX for at least five to six years.

I would assess the operational efficiency of Cisco Meraki MX in my IT environment as solid.

Cisco Meraki MX scales well with the growing needs of my organization. We stood up a new building, an annex building, because we had too many people return to the office and needed more space. We went with Cisco Meraki MX, and it was the same deployment process as when we moved away from the old wireless access points. We already had the playbook on how to do it and we were done in about an hour.

I would evaluate customer service and technical support as solid. The support has been responsive, and we have not had too many issues that required us to open a ticket for Cisco Meraki MX. On a scale from one to ten, I would rate customer service and technical support about a solid eight.

I forget the name of the vendor we were using before, but there was someone that we were using previously that we did not like, and we switched specifically to Cisco Meraki MX because we were Cisco for everything else.

I would describe my experience with deploying Cisco Meraki MX as seamless. There was no downtime. We got the new access points installed and we were running immediately.

My experience with pricing, setup cost, and licensing is that we went through a third party who negotiated all the prices with Cisco for us.

At the moment, I face no specific challenges with hybrid and distributed enterprise networks that Cisco addresses. Everything runs smoothly with Cisco Meraki MX.

I would say Cisco Meraki MX optimizes the experience in a hybrid distributed enterprise setup, but we are not using the more advanced capabilities to have deeper insight into it.

My advice to other organizations considering Cisco Meraki MX is that if you are already using Cisco, the licensing is rolled into whatever licensing you already have currently, and it is actually more cost-effective than many other solutions out there.

I would rate this product an eight overall.