What is our primary use case?
In our network architecture, we use Cisco N9300 Series Smart Switches either as a Layer 2 switch or as a Layer 3 network switch. As a Layer 2 switch, they support access points, users, printers, and network devices but don't perform routing. However, as a Layer 3 switch, we connect them with the service provider to perform both Layer 2 and Layer 3 functions, connecting to the internet or MPLS network.
A quick specific example of how I use Cisco N9300 Series Smart Switches in a recent project is that we have 48-port models across multiple sites. For most sites with fewer users, we use them both as Layer 2 and Layer 3, where the device connects to end-user computers and network devices such as printers, televisions, or blood sampling machines. On the WAN side, it connects to the service provider's network or to our SD-WAN architecture. If it is completely Layer 2, we restrict it and do not perform any routing. In projects using them as Layer 3, we use them for routing, with two primary scenarios: Layer 2, supporting only end-user devices as a switch, and Layer 3, doing both routing and switching while connecting to our MPLS network or to the SD-WAN.
For SD-WAN, we employ Layer 2; for MPLS, we use Layer 3. For our own use case of Layer 2, we use them in combination with SD-WAN and Juniper SSR routers, which integrates into our SD-WAN network and has been very reliable, while on Layer 3, we implement them on our MPLS legacy network. That is our current use.
What is most valuable?
The best features that Cisco N9300 Series Smart Switches offer, in my experience, include their durability and robust hardware performance. Sometimes, we place them in very hot or warm rooms, and they continue to function reliably. They send an alarm when there are issues, allowing for quick rectification without easily breaking down. Secondly, user authentication is fast and efficient, leading to smooth operation, and we can implement Quality of Service, functioning well whether we run it as Layer 3 or Layer 2 for a smooth-running network. I can confidently say this product is reliable, strong, and sturdy.
Compared to Juniper, I have not noticed significant differences in functionality, except Cisco N9300 Series Smart Switches take approximately five to ten minutes to boot up, after which they run very smoothly without issues. We rarely experience the need to replace them, even with many in service for over two years without any breakdowns or urgent replacements needed. They are very reliable.
Since we have always had Cisco N9300 Series Smart Switches since I joined the organization, I have not noticed any significant changes. However, they allow us to configure templates easily and provide reliable performance without problems for admins or users. The switches perform their functions seamlessly without needing restarts, even when users encounter network connection issues. Additionally, they can rapidly detect faulty cables, making it easy to diagnose network issues, which is a unique selling point for Cisco N9300 Series Smart Switches.
By enabling remote testing of physical cable connectivity, Cisco N9300 Series Smart Switches have significantly reduced troubleshooting time. If a site is approximately one hour away and we suspect a cable issue, instead of traveling to perform physical tests as in the old way, I can run a cable test remotely, saving approximately 90% of troubleshooting time. This ensures that when we do visit the site, we know we only need to bring a replacement cable, thus saving about one hour of time and simplifying knowledge transfer with junior engineers we train in networking.
What needs improvement?
In terms of improvement for Cisco N9300 Series Smart Switches, I think the GUI could enhance usability, as other vendors primarily utilize GUI, whereas Cisco predominantly relies on CLI. It appears other brands are transitioning to GUI, and Cisco's lack of this feature may lead to a decrease in market share. A shift towards a full GUI mode or an 80 to 90% GUI operating mode would be beneficial.
I cannot think of much else as Cisco N9300 Series Smart Switches have been performing exceptionally well. These devices are reliable, dependable, and run smoothly without frequent breakdowns. Their dual power supply ensures that if one power fails, the other takes over seamlessly, making them very dependable. I would highly recommend this product to any professional worldwide.
For how long have I used the solution?
I have been using Cisco N9300 Series Smart Switches for close to three years since I joined the organization.
What do I think about the stability of the solution?
Cisco N9300 Series Smart Switches are very stable; the network side remains stable, and power and performance are consistently reliable. We do not encounter 100% CPU utilization issues that could malfunction the switch or disrupt the network. Therefore, these switches are quite stable in terms of CPU performance and during background operations such as authenticating new devices.
What do I think about the scalability of the solution?
In my experience, Cisco N9300 Series Smart Switches demonstrate excellent scalability. With switch stacking, we can easily expand operations at larger sites by simply adding new stacks, prompting automatic configuration. Using 48-port switches, we scale effortlessly by incorporating additional switches into our existing stack configuration.
How are customer service and support?
We have had a positive experience with customer support for Cisco N9300 Series Smart Switches; during deployment, we have not encountered any issues. They fulfill their intended purpose effectively, and in any case where personal research is needed, information is readily available online, so I have not had any need to contact Cisco about recurring problems since joining the organization.
Which solution did I use previously and why did I switch?
I have not used a different solution prior to Cisco N9300 Series Smart Switches, as I joined the organization nearly three years ago and this is what we have utilized since my arrival.
How was the initial setup?
Regarding pricing, setup cost, and licensing for Cisco N9300 Series Smart Switches, I find the prices are somewhat higher than for other vendors such as Juniper, potentially by approximately 30 to 40%. In terms of setup, they are not as automated as Juniper solutions, which streamline the process significantly. For Cisco N9300 Series Smart Switches, manual configuration is generally necessary, though upgrading iOS is made easier with the Catalyst Center.
What was our ROI?
As a public organization, we have indeed observed a favorable return on investment with Cisco N9300 Series Smart Switches given the time saved in troubleshooting and a reduction in the number of employees needed, as the switches' reliability means we do not need to frequently replace them. This all contributes to saving time, money, and the number of engineers required.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup cost, and licensing for Cisco N9300 Series Smart Switches, I find the prices are somewhat higher than for other vendors such as Juniper, potentially by approximately 30 to 40%.
Which other solutions did I evaluate?
My organization has not evaluated other options before choosing Cisco N9300 Series Smart Switches because we have been Cisco customers. When initiating a project, we consult Cisco, who recommends specific models. I believe they likely conducted evaluations before my arrival.
What other advice do I have?
I found this interview to be well-structured with detailed questions, which I appreciate. It would be beneficial to include inquiries about the differences between GUI and CLI operation and their integration with Catalyst Center for software upgrades. I provided an overall rating of 10 for this review.
Which deployment model are you using for this solution?
On-premises