CodeTwo Backup for Office 365 provides a comprehensive data protection solution designed to safeguard and restore Office 365 mailboxes. It offers numerous backup options ensuring data integrity during accidental deletions or data corruption events.
| Product | Mindshare (%) |
|---|---|
| CodeTwo Backup for Office 365 | 1.1% |
| Veeam Data Cloud for Microsoft 365 | 8.4% |
| Commvault Cloud | 5.8% |
| Other | 84.7% |
Focused on data backup and recovery for Office 365, CodeTwo Backup for Office 365 supports incremental and continuous backups, allowing timely data recovery. It is structured to handle large datasets efficiently and provides various options for customizing backup and recovery processes. Its intuitive approach streamlines the safeguarding of emails, OneDrive, SharePoint, and Teams data across business environments.
What are the main features of CodeTwo Backup for Office 365?In industries such as finance and healthcare, CodeTwo Backup for Office 365 is deployed to ensure compliance with data retention policies and facilitate quick data retrieval when needed. Its robust functionality supports critical backup and recovery processes, integral to maintaining operational continuity and regulatory compliance in data-driven sectors.
| Author info | Rating | Review Summary |
|---|---|---|
| Security Consultant at Global Brands Group (GBG) | 4.5 | As a partner working with CodeTwo, I found the backup and signature management features for Microsoft 365 incredibly valuable. The incremental backup feature was particularly beneficial. While I can't specify improvements, I considered alternatives like Litete for Azure solutions. |
| Senior IT Support Engineer at a tech services company with 51-200 employees | 4.0 | I use CodeTwo Backup for Office 365 to protect critical Microsoft Office 365 data. Its user-friendly restore functionality is highly valuable, though improvements in integration and email signature management would enhance it. We've experienced significant time savings and a positive ROI. |
| It system administator at a consultancy with 1-10 employees | 4.0 | I found CodeTwo Backup for Office 365 easy to configure thanks to its wizard setup, and creating jobs is straightforward. However, the UI feels outdated and lacks cloud backup support, which should be addressed for improvement. |
| Modern Workplace & Systems Engineer at a tech services company with 11-50 employees | 3.5 | I found CodeTwo Backup for Office 365 valuable for its CSV porting and smooth tenant integration. Although modifying XML files for speed was challenging due to unclear documentation, the product was worth its price, completing tasks within the deadline. |
Positive
I use CodeTwo Backup for Office 365 to safeguard critical data within Microsoft Office 365 environments.
CodeTwo Backup for Office 365 has made our data protection tasks much easier. We spend less time fixing backup issues, and we have gotten rid of the need for a separate system. With email notifications for backup jobs, we stay updated without checking constantly. The software automates many tasks, like creating backups and reducing the manual work needed. Overall, it has streamlined our processes, making everything more efficient and less prone to errors.
The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality. It is incredibly straightforward, acting like a simple copy-and-paste for emails within mailboxes or group mailboxes. This simplicity is particularly beneficial when onboarding new colleagues or students, as the process is easy to guide them through. There is no need for extensive training on complex procedures like logging into the Shell; instead, users can log in to the site, navigate to the customer account, find the tenant, and select the restore job. This user-friendly approach saves time and makes the restoration process hassle-free.
While CodeTwo Backup for Office 365 is generally great, there is some room for improvement in integrating with Office 365's restore options. Additionally, there is room to improve in managing email signatures. If it could make handling email signatures simpler or offer more features, that would be a plus. An additional feature that could be valuable is a search functionality within Office 365 tenants for specific mailboxes or logs related to events like receiving certain emails or bounce occurrences.
I have been using CodeTwo Backup for Office 365 for two years.
The stability of CodeTwo Backup for Office 365 is excellent. It has not crashed, except for instances caused by external factors like network issues. In cases where jobs may fail due to such reasons, rerunning them the next day and following up is straightforward. While minor issues can occur, there haven't been any major breaking issues.
The solution is quite scalable when compared to other products.
I would rate the support as a nine out of ten. They are very responsive.
Positive
Before choosing CodeTwo, we tried options like Acronis for six months to a year. We assessed satisfaction during trials, and if a solution didn't fit, we kept searching. Recommendations from other companies we partner with were crucial in our decision. CodeTwo caught our eye, especially for its signature features.
The initial deployment of CodeTwo Backup for Office 365 was mostly smooth. Occasionally, there were issues when moving tenants from the cloud to on-premise, affecting around one in five or six accounts. However, addressing these problems was straightforward by following error codes, checking forums, or contacting support, making the overall deployment process easy and efficient.
We have seen a positive return on our investment with CodeTwo. It has saved us around two to three hours per week. This includes time we used to spend troubleshooting and managing tasks that are now more streamlined with this tool compared to others we have tried.
The solution is fairly priced.
I would recommend giving CodeTwo Backup for Office 365 a chance. It is straightforward, easy to implement, and meets expectations well. It covers all the necessary functions, and I haven't identified any missing features. Overall, I would rate it as an eight out of ten and not a solid ten simply because I haven't used it for an extended period.
I accidentally deleted a complete mailbox. Restoring it was straightforward, demonstrating that it is very easy to restore if a user accidentally deletes or loses their data. The complete mailbox was restored within about two hours, and the user could access all their data again.
The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment.
There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019.
I've been testing CodeTwo Backup for Office 365 for a month in my test environment. I've been examining it in great detail because I want to choose the best tool for our production environment.
The tool is very stable. I rate it a nine out of ten.
The tool is very scalable because it uses the server's storage. The more storage your server has, the more storage the backup solution will have.
Support is very active.
Neutral
The initial setup was straightforward and took an hour to complete.
I downloaded and tested it on trial mode.
The product is cheap. It costs approximately 1,800 euros per year. This expense is relatively minor, comparable to one notebook per year, making it a manageable investment.
I rate it a three out of ten, where ten is expensive, and one is cheap.
The initial backup speed in CodeTwo Backup for Office 365 is slow. The process is slow during the initial backup in the Office 365 network. However, subsequent backups are incremental, meaning only new items are backed up.
If you're looking for a lightweight and more affordable backup solution and have some technical knowledge, CodeTwo Backup is a great choice. It costs about a third of what Veeam Backup does yet offers similar functionality. While it might be a bit harder to use, it remains accessible for someone with technical expertise. However, beginners or freelancers might encounter some difficulties.
Overall, I rate the solution an eight out of ten.
The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well.
I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear.
Even after reaching out to Microsoft to explore the possibility of modifying EWS parameters for improved speed, we were informed that while it was feasible for individual administrators to adjust limits, it is no longer an option for organizations, particularly when dealing with Exchange Online.
I have been using the product for a week.
There were occasional issues with bandwidth and speed during the migration process, especially when dealing with large mailboxes. While the speed was adequate during non-working hours and weekends, there was a noticeable drop in bandwidth on business days. I rate its stability a six out of ten.
I rate the product's scalability an eight out of ten.
The tool's support answered with the same document we were reading, and they didn't provide anything new. The parameters they suggested that we change; there's no way we could have done that because, as I said, changing or messing with the built-in parameters will probably cause errors.
Neutral
The migration process using CodeTwo Backup for Office 365 was smooth and efficient. The connection between the tenants was easily established by providing an admin account with the appropriate license and consenting via the application. This straightforward process allowed us to read and access the mailboxes without issues. The process was completed in a few hours.
The product was worth its money. Its pricing was fair, and the task was completed within the deadline.
The tool's pricing was reasonable. I don't remember the amount per mailbox, but the cost seemed fair, considering we had around 300 mailboxes to migrate and needed to do it in a rush over a weekend. We didn't have many choices for people to operate the migration.
I rate the overall solution a seven out of ten. I would recommend it. Paying for a product like this to handle the migration is preferable to recruiting additional staff or spending time on the manual aspects of exporting, importing, and checking. Migrations are not a regular occurrence, and having a tool like this can be beneficial.
