We are a reseller and primarily use Datto ALTO for disaster recovery.
Easy to scale, reliable, reasonably price, extremely simple to use, and manage
What is our primary use case?
What is most valuable?
It is extremely simple to use, set up, and manage.
They do a good job of it.
The interface is very easy.
It stayed the same for a long time, which makes it easy to set up and easy to work with.
What needs improvement?
Technical support was superior when it was owned independently. They have merged with another company, and as your company grows in size, your technical support suffers. That's just the way it is. As a result, they could improve their technical support.
For how long have I used the solution?
We are using the latest version of Datto ALTO. It's up-to-date.
We used it as recently as today for 45 to 50 customers.
It is deployed both on-premises and on the cloud.
What do I think about the stability of the solution?
Datto ALTO is very stable. We have never had any issues with bugs or glitches.
What do I think about the scalability of the solution?
It is very easy to scale Datto ALTO.
Every customer we have uses this solution. We do not give them an option, if they want to be a customer of ours, they have to use Datto.
How are customer service and support?
Technical support is good, but they were better when it was independently owned. They were excellent before but now they are just good.
Which solution did I use previously and why did I switch?
Previously, we used AppAssure.
We switched to Datto ALTO because it was a better product. It's the same price point, but it's a better product.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
It's reasonably priced.
If you have a small server, it's approximately $100 per month.
What other advice do I have?
I would recommend this solution to others over all others.
We are very happy with this solution, I would rate Datto ALTO a nine out of ten.
Which deployment model are you using for this solution?
On-premises
