Datto ALTO vs Infrascale Backup & Disaster Recovery comparison

datto and Infrascale are both solutions in the Disaster Recovery as a Service category. datto is ranked #12, while Infrascale is ranked #5 with an average rating of 8.4. datto holds a 3.6% mindshare in DRS, compared to Infrascale’s 6.4% mindshare. Additionally, 100% of datto users are willing to recommend the solution, compared to 93% of Infrascale users who would recommend it.

Datto ALTO

Read 1 Datto ALTO review

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552 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 21 Infrascale Backup & Disaster Recovery reviews

6,270 Views
815 Comparison Views

93% willing to recommend

Datto ALTO

Infrascale Backup & Disaste...

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Executive Summary

We performed a comparison between Datto ALTO and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom, Microsoft, Commvault and others in Disaster Recovery as a Service.

To learn more, read our detailed Disaster Recovery as a Service Report (Updated: August 2026).

Buyer's Guide

Disaster Recovery as a Service

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto ALTO

Ranking in Disaster Recovery as a Service

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

5th

Average Rating

9.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Backup and Recovery (17th), Cloud Backup (15th), Disaster Recovery (DR) Software (13th), SaaS Backup (8th)

Mindshare comparison

As of August 2026, in the Disaster Recovery as a Service category, the mindshare of Datto ALTO is 3.6%, up from 0.9% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.4%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	6.4%
Datto ALTO	3.6%
Other	90.0%

Disaster Recovery as a Service

Featured Reviews

Duncan_Goodwin

Owner at Oxford Network Solutions, Inc

Easy to scale, reliable, reasonably price, extremely simple to use, and manage

We are a reseller and primarily use Datto ALTO for disaster recovery It is extremely simple to use, set up, and manage. They do a good job of it. The interface is very easy. It stayed the same for a long time, which makes it easy to set up and easy to work with. Technical support was superior…

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Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Previously, we used AppAssure; we switched to Datto ALTO because it was a better product, at the same price point."

"It stayed the same for a long time, which makes it easy to set up and easy to work with."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"From a backup and disaster recovery perspective, it has been a night and day difference."

"Overall, this product is really solid and they're a very good company to work with."

"The initial setup was straightforward and we received support from the manufacturer."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

More Infrascale Backup & Disaster Recovery pros

Cons

"Technical support was superior when it was owned independently."

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"If you have a small server, it's approximately $100 per month."

"The licensing is based on how much data you have plus what appliances you need."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"I appreciate their pricing. We went for this solution for its pricing."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"Our licensing fees are billed every four months."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Construction Company

13%

Healthcare Company

12%

Outsourcing Company

12%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

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What needs improvement with Infrascale Platform?

In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...

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What is your primary use case for Infrascale Platform?

My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...

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Product Reports

Buyer's Guide

Disaster Recovery as a Service

August 2026

Download Datto ALTO product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

July 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

ALTO

Infrascale Platform

Overview

Datto ALTO is a versatile data backup and disaster recovery service designed for streamlined data protection and business continuity, ideal for small to medium businesses seeking reliable IT infrastructure support.

Datto ALTO offers businesses an all-in-one platform for preserving critical data, with features supporting full system snapshots, easy file restores, and hybrid cloud deployment. It provides instant virtualization, allowing businesses to quickly recover from digital disruptions and ensure minimal downtime, making it a trusted choice for safeguarding operations.

What features should users expect?

Hybrid Cloud Backup: Combines local and cloud backups to ensure robust data protection.
Instant Virtualization: Enables quick recovery with virtual server creation to maintain business functions.
Screenshot Verification: Validates backup integrity to prevent data loss and ensure reliability.
Incremental Backup: Efficient data management by updating only changes to existing backups.

Which benefits and ROI should reviews highlight?

Cost-Effectiveness: Offers affordable data protection with scalable pricing.
Data Security: Delivers robust encryption and secure storage, boosting confidence in data safety.
Downtime Reduction: Minimizes business interruptions with fast recovery options.
User-Friendly Setup: Simple deployment and management save time and resources.

Datto ALTO is particularly advantageous in finance, healthcare, and retail industries where data compliance and reliability are critical. Its implementation ensures adherence to data regulations and enhances resilience against technical failures, contributing to continuous and compliant operational performance.

datto

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Disaster Recovery as a Service

August 2026

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