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Datto ALTO vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto ALTO
Ranking in Disaster Recovery as a Service
12th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Disaster Recovery as a Service
5th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (16th), Cloud Backup (14th), Disaster Recovery (DR) Software (12th), SaaS Backup (9th)
 

Mindshare comparison

As of November 2026, in the Disaster Recovery as a Service category, the mindshare of Datto ALTO is 3.7%, up from 1.3% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.5%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery6.5%
Datto ALTO3.7%
Other89.8%
Disaster Recovery as a Service
 

Featured Reviews

DG
Owner at Oxford Network Solutions, Inc
Easy to scale, reliable, reasonably price, extremely simple to use, and manage
We are a reseller and primarily use Datto ALTO for disaster recovery It is extremely simple to use, set up, and manage. They do a good job of it.  The interface is very easy. It stayed the same for a long time, which makes it easy to set up and easy to work with. Technical support was superior…
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, we used AppAssure; we switched to Datto ALTO because it was a better product, at the same price point."
"It stayed the same for a long time, which makes it easy to set up and easy to work with."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The initial setup was straightforward and we received support from the manufacturer."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"If you want something that works and is reliable, here it is."
"It works a treat and does the job perfectly."
"The most valuable feature of this solution is that it is simple to use."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
 

Cons

"Technical support was superior when it was owned independently."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
 

Pricing and Cost Advice

"If you have a small server, it's approximately $100 per month."
"The licensing is based on how much data you have plus what appliances you need."
"I appreciate their pricing. We went for this solution for its pricing."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Our licensing fees are billed every four months."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
15%
Construction Company
10%
Healthcare Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Infrascale Platform?
Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.
What needs improvement with Infrascale Platform?
Regarding how Infrascale Backup & Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...
What is your primary use case for Infrascale Platform?
I am currently using Infrascale Backup & Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup & Disaster Recovery is the principal concern ...
 

Also Known As

ALTO
Infrascale Platform
 

Overview

 

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Microsoft, Broadcom, datto and others in Disaster Recovery as a Service. Updated: October 2026.
920,769 professionals have used our research since 2012.