Datto ALTO vs Infrascale Backup & Disaster Recovery comparison

datto and Infrascale are both solutions in the Disaster Recovery as a Service category. datto is ranked #12, while Infrascale is ranked #5 with an average rating of 8.8. datto holds a 3.3% mindshare in DRS, compared to Infrascale’s 6.4% mindshare. Additionally, 100% of datto users are willing to recommend the solution, compared to 92% of Infrascale users who would recommend it.

Datto ALTO

Read 1 Datto ALTO review

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452 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 21 Infrascale Backup & Disaster Recovery reviews

5,241 Views
681 Comparison Views

92% willing to recommend

Datto ALTO

Infrascale Backup & Disaste...

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Executive Summary

We performed a comparison between Datto ALTO and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom, Microsoft, Commvault and others in Disaster Recovery as a Service.

To learn more, read our detailed Disaster Recovery as a Service Report (Updated: May 2026).

Buyer's Guide

Disaster Recovery as a Service

May 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto ALTO

Ranking in Disaster Recovery as a Service

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

5th

Average Rating

9.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Backup and Recovery (17th), Cloud Backup (12th), Disaster Recovery (DR) Software (13th), SaaS Backup (6th)

Mindshare comparison

As of June 2026, in the Disaster Recovery as a Service category, the mindshare of Datto ALTO is 3.3%, up from 0.8% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.4%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	6.4%
Datto ALTO	3.3%
Other	90.3%

Disaster Recovery as a Service

Featured Reviews

Duncan_Goodwin

Owner at Oxford Network Solutions, Inc

Easy to scale, reliable, reasonably price, extremely simple to use, and manage

We are a reseller and primarily use Datto ALTO for disaster recovery It is extremely simple to use, set up, and manage. They do a good job of it. The interface is very easy. It stayed the same for a long time, which makes it easy to set up and easy to work with. Technical support was superior…

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Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It stayed the same for a long time, which makes it easy to set up and easy to work with."

"Previously, we used AppAssure; we switched to Datto ALTO because it was a better product, at the same price point."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"It works a treat and does the job perfectly."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."

More Infrascale Backup & Disaster Recovery pros

Cons

"Technical support was superior when it was owned independently."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."

"The customer was probably down for about three days; this was a very difficult situation for us to be in."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"If you have a small server, it's approximately $100 per month."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"I appreciate their pricing. We went for this solution for its pricing."

"Our licensing fees are billed every four months."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The licensing is based on how much data you have plus what appliances you need."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Construction Company

14%

Healthcare Company

13%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	21
Large Enterprise	6

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

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What needs improvement with Infrascale Platform?

While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...

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What is your primary use case for Infrascale Platform?

I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...

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Product Reports

Buyer's Guide

Disaster Recovery as a Service

May 2026

Download Datto ALTO product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

June 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

ALTO

Infrascale Platform

Overview

Datto ALTO is a versatile data backup and disaster recovery service designed for streamlined data protection and business continuity, ideal for small to medium businesses seeking reliable IT infrastructure support.

Datto ALTO offers businesses an all-in-one platform for preserving critical data, with features supporting full system snapshots, easy file restores, and hybrid cloud deployment. It provides instant virtualization, allowing businesses to quickly recover from digital disruptions and ensure minimal downtime, making it a trusted choice for safeguarding operations.

What features should users expect?

Hybrid Cloud Backup: Combines local and cloud backups to ensure robust data protection.
Instant Virtualization: Enables quick recovery with virtual server creation to maintain business functions.
Screenshot Verification: Validates backup integrity to prevent data loss and ensure reliability.
Incremental Backup: Efficient data management by updating only changes to existing backups.

Which benefits and ROI should reviews highlight?

Cost-Effectiveness: Offers affordable data protection with scalable pricing.
Data Security: Delivers robust encryption and secure storage, boosting confidence in data safety.
Downtime Reduction: Minimizes business interruptions with fast recovery options.
User-Friendly Setup: Simple deployment and management save time and resources.

Datto ALTO is particularly advantageous in finance, healthcare, and retail industries where data compliance and reliability are critical. Its implementation ensures adherence to data regulations and enhances resilience against technical failures, contributing to continuous and compliant operational performance.

datto

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Disaster Recovery as a Service

May 2026

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