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Infrascale Backup & Disaster Recovery vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Infrascale Backup offers a favorable ROI with quick restores, reduced downtime, and cost savings over previous solutions.
Sentiment score
6.8
Veeam Data Cloud for Microsoft 365 offers operational efficiency, data recovery, and business continuity without detailed financial ROI assessments.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Director at iPlanet Solution Sdn Bhd
Veeam is a good investment in general.
IT and Cloud Platform Unit Architect at MAINT
 

Customer Service

Sentiment score
7.3
Infrascale's support is praised for responsiveness, expertise, and personalized service, with high ratings despite initial time zone challenges.
Sentiment score
7.3
Customers praise Veeam Data Cloud for Microsoft 365's responsive and effective support, with quick solutions and knowledgeable assistance.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
System Security Engineer at Gofaster
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
IT and Cloud Platform Unit Architect at MAINT
They give us a notification very much in advance if there is a maintenance activity.
Manager, Information Technology at Greencoast Enterprises LLC
 

Scalability Issues

Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery is scalable, adaptable, and supports diverse environments, though some face storage and hardware challenges.</p>
Sentiment score
7.3
Veeam Data Cloud for Microsoft 365 offers scalable, flexible management, enabling easy expansion without dedicated IT staff.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
It is very scalable because all hosting is on the cloud backup.
Director at iPlanet Solution Sdn Bhd
From organization to organization, the scalability requirement varies.
Manager, Information Technology at Greencoast Enterprises LLC
Veeam Backup is quite scalable.
CTO at iFoco
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with effective support resolving minor backup and cloud service issues.</p>
Sentiment score
8.1
Veeam Data Cloud for Microsoft 365 is reliable and stable, with excellent performance on Windows and Linux platforms.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
I have not faced any issues impacting my operations or my customers' operations.
System Security Engineer at Gofaster
 

Room For Improvement

Users recommend enhancements in bandwidth control, licensing, data replication, hardware diversity, security, documentation, and cloud integration for Infrascale.
Veeam Data Cloud users seek better pricing, performance, scalability, intuitive UI, integration, backup speed, documentation, and support improvements.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
IT and Cloud Platform Unit Architect at MAINT
Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it.
Manager, Information Technology at Greencoast Enterprises LLC
Veeam Data Cloud for Microsoft 365 can be improved by making it more affordable.
Director at iPlanet Solution Sdn Bhd
 

Setup Cost

<p>Infrascale's Backup &amp; Disaster Recovery pricing varies, with competitive flexibility for some but challenges and negotiation needed for others.</p>
Veeam Data Cloud is subscription-based, with mixed pricing opinions, but valued for functionality, reliability, and educational discounts.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
Transitioning to a cloud solution was not cost-effective for us.
CTO at iFoco
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup.
Manager, Information Technology at Greencoast Enterprises LLC
 

Valuable Features

Infrascale excels in rapid recovery, flexible architecture, and user-friendly management, offering fast local or cloud data recovery.
Veeam Data Cloud for Microsoft 365 offers user-friendly, scalable backup and recovery with robust compliance and integration features.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
IT and Cloud Platform Unit Architect at MAINT
I have utilized the granular recovery options for recovery mailbox and OneDrive.
Director at iPlanet Solution Sdn Bhd
The most beneficial thing is that it is admin-friendly, with no complicated menu structure.
Manager, Information Technology at Greencoast Enterprises LLC
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
18th
Ranking in SaaS Backup
10th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Backup and Recovery (25th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (17th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Ranking in SaaS Backup
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.6%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Veeam Data Cloud for Microsoft 3653.6%
Infrascale Backup & Disaster Recovery1.0%
Other95.4%
Cloud Backup
 

Featured Reviews

reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Healthcare Company
11%
Manufacturing Company
7%
Performing Arts
7%
Computer Software Company
13%
Comms Service Provider
8%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise22
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup &amp; Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup &amp; Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
What needs improvement with Veeam Backup for Office 365?
In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality.
 

Also Known As

Infrascale Platform
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.