

Infrascale Backup & Disaster Recovery and Veeam Data Cloud for Microsoft 365 compete in data protection and disaster recovery solutions. Infrascale has the upper hand for flexibility and unified management, while Veeam is preferred for Microsoft 365-specific capabilities.
Features: Infrascale is praised for its ease of use, offering comprehensive disaster recovery options including both on-premises and cloud failovers. Its Critical Server Insurance enables quick VM spin-ups and strong coverage. Veeam provides efficient backup and restore capabilities tailored for Microsoft 365 environments, featuring granular restore options, robust stability, and seamless cloud service integration.
Room for Improvement: Infrascale could improve its pricing models, integrate various backup services more seamlessly, and provide better hardware appliance options. Enhancing global presence for faster hardware shipments and more intuitive training materials are also advised. Veeam's challenges include high costs, scalability issues, and integration with additional cloud services. Deduplication features, backup editing, and SaaS support could be enhanced.
Ease of Deployment and Customer Service: Both Infrascale and Veeam offer diverse deployment options, ranging from on-premises to hybrid and private cloud configurations. Infrascale's support is responsive and improving, providing quick resolution of issues. Veeam's support is robust, though its initial setup might be challenging. Both ensure customer satisfaction, but Infrascale's service delivery improvements are particularly noted.
Pricing and ROI: Infrascale offers competitive pricing with flexible licensing, appealing to small and mid-sized businesses. Its fair pricing and strong ROI are highlighted, although pricing transparency could be enhanced. Veeam, despite being pricier, offers comprehensive features for Microsoft 365 protection, justifying the cost for many enterprises. Both solutions provide positive ROI, with Infrascale emphasizing cost-effectiveness and Veeam focusing on data protection.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Veeam is a good investment in general.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
They give us a notification very much in advance if there is a maintenance activity.
One person can manage hundreds and hundreds of endpoints without any issues.
It is very scalable because all hosting is on the cloud backup.
From organization to organization, the scalability requirement varies.
Veeam Backup is quite scalable.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
I have not faced any issues impacting my operations or my customers' operations.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it.
Veeam Data Cloud for Microsoft 365 can be improved by making it more affordable.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
Transitioning to a cloud solution was not cost-effective for us.
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
I have utilized the granular recovery options for recovery mailbox and OneDrive.
The most beneficial thing is that it is admin-friendly, with no complicated menu structure.
| Product | Market Share (%) |
|---|---|
| Veeam Data Cloud for Microsoft 365 | 3.6% |
| Infrascale Backup & Disaster Recovery | 1.0% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 22 |
| Large Enterprise | 16 |
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
Veeam Data Cloud for Microsoft 365 offers powerful data protection and recovery for Microsoft Exchange, SharePoint, OneDrive for Business, and Teams, ensuring users maintain full control of their Microsoft 365 environment with simplified, policy-driven security.
With a cloud-native design, Veeam Data Cloud delivers seamless protection for Microsoft 365 and Azure data, along with secure architecture founded on a zero-trust principle. The platform combines all essential backup services into one cost-effective package, including software, infrastructure, and storage. Ease of use and granular restoration features allow item-level recovery for mailboxes, SharePoint, and OneDrive. Its intuitive management interface fosters quick setup and administration, while robust backup and replication capabilities secure data across leading platforms like Amazon, Azure, and IBM Cloud. Though praised for stability and scalability, areas for improvement include enhancing backup granularity, optimizing storage, and expanding integration.
What are the key features of Veeam Data Cloud for Microsoft 365?In industries relying on robust data security and compliance, Veeam Data Cloud for Microsoft 365 stands out by ensuring comprehensive protection of Office 365 assets like emails, SharePoint, and Teams data. Organizations manage shared responsibility effectively, addressing data loss concerns from cyberattacks and ensuring regulatory compliance while maintaining data accessibility independent of Microsoft's data protection frameworks.
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