Infrascale Backup & Disaster Recovery Reviews

Infrascale Backup & Disaster Recovery delivered substantial returns, demonstrated by its profitability in resale and tripled profits. It ensured businesses could operate without loss during downtime, especially those facing costly disruptions. Client costs decreased significantly, enhancing perceived value with quicker recovery compared to previous solutions. Notably, its efficiency in restoring functions proved valuable, eliminating downtime and fostering client retention. Users are confident in its capabilities to safeguard both their interests and their clients.

Infrascale Backup & Disaster Recovery's pricing model is flexible, accommodating monthly or per-terabyte billing. Licensing costs may vary based on data volume and appliance use, with some setup fees additional to standard licensing. Users appreciate the competitive pricing and ease of integration with billing systems. While the model can seem complex, Infrascale's commitment to working with MSPs and accommodating smaller enterprises ensures value through pricing negotiations and support, despite premium positioning relative to other solutions.

• "I appreciate their pricing. We went for this solution for its pricing."
• "The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
• "They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

Infrascale Backup & Disaster Recovery is mainly used for backing up systems to the cloud. Various setups include on-premises appliances replicating data to the cloud, ensuring data protection and business continuity. Users, including managed service providers and IT support companies, implement disaster recovery solutions for their clients. The platform supports virtual machine recovery, on-premises and cloud backups, and addresses business continuity needs across different environments.

Infrascale Backup & Disaster Recovery offers responsive and knowledgeable support with quick resolution times, often without escalating to multiple levels. Users appreciate proactive contact, especially during emergencies, and value dedicated account managers who ensure effective communication. Recent improvements have been noted, with issues resolved expediently. While some face language and time zone challenges, many commend the easy setup, helpfulness, and expertise. High satisfaction rates reflect positive changes and dedication to customer needs.

The initial setup of Infrascale Backup & Disaster Recovery is described as straightforward and quick. Many find it easy to deploy, often completing it in a few hours with efficient support from Infrascale's team. Users highlight the simplicity of the centralized management through the Infrascale Dashboard. Despite some initial challenges, this process has improved with experience and system evolution, making it manageable and user-friendly for various environments and sizes.

Infrascale Backup & Disaster Recovery is highly scalable, fitting varied needs from small businesses to larger enterprises. While some have faced space management challenges and hardware refinements, Infrascale effectively supports growth by offering upgrades. User experiences highlight its adaptability, managing numerous servers and endpoints efficiently. Despite occasional capacity issues, Infrascale demonstrates reliability in handling diverse data sizes, making resource allocation key. Users find it straightforward to expand capacity as necessary.

Users find Infrascale Backup & Disaster Recovery stable and reliable. There have been improvements, addressing previous concerns. Some encountered issues with server folder backups and local caching, but these were resolved with support. Users report no lagging, crashing, or downtime in the cloud and appliance setups. Communication with Infrascale support is praised for being responsive. Those using the service for years report no hardware issues, valuing the dependable performance of both cloud and on-site products.