Infrascale Backup & Disaster Recovery Reviews

Infrascale Backup & Disaster Recovery provided significant value as resellers witnessed profits and satisfied clients. The service enabled rapid restores and reduced downtime for clients, especially valuable in sectors like high-end resorts. Organizations experienced cost savings compared to previous options, with some seeing a 100% return on investment. Faster recovery times generated understanding of intrinsic value among clients. Without Infrascale, sustained business relationships and client trust would have been challenging.

Infrascale Backup & Disaster Recovery exhibits a flexible and competitive pricing model tailored for enterprise buyers. The licensing, often billed monthly or in four-month cycles, adjusts based on data usage and required appliances. Despite some challenges with the new pricing model, users find it generally fair and accommodating, especially for smaller enterprises. Inevitably, price negotiation and understanding the model are crucial. Setup fees may apply, but Infrascale's overall structure remains appealing with competitive per-terabyte costs and efficient support.

• "I appreciate their pricing. We went for this solution for its pricing."
• "The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
• "They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

Many employ Infrascale Backup & Disaster Recovery for cloud backups and disaster recovery. It is used for backing up systems, including remote users, servers, and data centers. Managed service providers deploy it across multiple environments, using both on-premises appliances and cloud replication. It supports virtual and physical servers, ensuring data protection and business continuity. Clients include IT support firms, healthcare, and resorts, utilizing its hybrid approach for infrastructure backup and rapid recovery.

Infrascale Backup & Disaster Recovery support is praised for being responsive, knowledgeable, and proactive. Improvements over time have led to quicker resolutions and better customer experiences. Account teams are helpful, and communication is strong. Some experienced initial challenges but noted significant enhancements in the service. Technical support is often described as excellent, with expertise and quick problem-solving being key highlights. Users appreciate dedicated account management, proactive monitoring, and the ease of reaching experienced technicians.

Infrascale Backup & Disaster Recovery setup is straightforward and efficient, with support available for initial deployments. Users appreciated the simple installation process, which could be completed within hours or a couple of days. Initial configuration often involved a few clicks guided by a well-designed dashboard. The implementation was user-friendly, allowing quick replication to the cloud. Some mentioned initial complexities with older setups, but recent experiences have been seamless, benefiting from Infrascale's assistance.

Infrascale Backup & Disaster Recovery demonstrates flexibility for varied needs and user sizes, supporting both small and large entities seamlessly. Users note smooth scalability, though hardware adjustments may be necessary with significant growth. They appreciate Infrascale's assistance in ensuring upgraded equipment aligns with user requirements. Some experienced limits exceeding storage capacity but were assisted with adjustments by the support team. Overall, the system accommodates different geographic and organizational scales effectively, meeting diverse backup requirements.

Infrascale Backup & Disaster Recovery exhibits consistent stability without notable issues. Users note significant improvements over recent months and years. While appliance stability is reliable, backup of redirected folders presents challenges. Some report minor firmware-related hiccups, quickly resolved by support. Instances of communication loss with the centralized dashboard were not serious. Despite these, the general consensus confirms its reliability in both cloud and on-site deployments, with high satisfaction expressed by users regarding performance and customer service.