Executive SummaryUpdated on Sep 11, 2024
Dell Avamar and Infrascale Backup & Disaster Recovery compete in the data protection category. User reviews indicate that Infrascale has the upper hand due to its advanced feature set and comprehensive disaster recovery capabilities.
Features: Dell Avamar is praised for its efficient data deduplication, backup speed, and reliability. Infrascale receives high marks for its disaster recovery functionalities, hybrid cloud deployment options, and hardware appliance support.
Room for Improvement: Dell Avamar users report concerns with initial setup complexity, limited scalability, and could improve by simplifying its setup process. Infrascale users note issues with system updates, occasional hardware compatibility problems, and should focus on improving update management and hardware support.
Ease of Deployment and Customer Service: Dell Avamar's deployment is seen as complex and time-consuming, yet it receives commendable customer service feedback. Infrascale is viewed as more straightforward to deploy, but its customer service garners mixed reviews.
Pricing and ROI: Dell Avamar generally offers lower initial setup costs with a favorable ROI due to its efficient resource utilization. Infrascale, though more expensive initially, is perceived by users to deliver a higher ROI through its comprehensive disaster recovery solutions. The higher upfront investment in Infrascale is justified by its extensive feature set and recovery reliability, whereas Dell Avamar’s cost-effectiveness is its key strength.
