

Acronis Cyber Protect and Infrascale Backup & Disaster Recovery compete in the data protection category. Acronis seems to have the upper hand due to its ease of deployment and superior customer support.
Features: Users value Acronis Cyber Protect for its integration of cybersecurity and data protection, simplicity in deployment, and comprehensive support. Infrascale is recognized for its robust cloud backup functionality, extensive disaster recovery capabilities, and reliability in critical data protection.
Room for Improvement:Acronis Cyber Protect users suggest the need for enhanced reporting tools, faster recovery times, and greater efficiency. Infrascale could improve its interface intuitiveness, expand its integrations, and streamline the initial setup process.
Ease of Deployment and Customer Service: Acronis Cyber Protect is known for its straightforward deployment process and exceptional customer service, with intuitive setup and prompt support. Infrascale, while effective, has mixed reviews in deployment ease with some setup challenges. Its customer service is generally positive but not as consistently highlighted as Acronis.
Pricing and ROI: Acronis Cyber Protect's pricing is considered fair, with significant ROI from its rich feature set and trusted support. Infrascale's value lies in its robust disaster recovery offerings, although its pricing is higher. Users justify the cost with its specialized capabilities. Acronis offers better perceived ROI, mixing affordability with ample features, whereas Infrascale's higher cost is offset by its niche strength.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
Whenever I have a question, they respond very quickly each time.
I'll give them a nine for how responsive they are in technical support.
The support takes too much time to respond to callbacks.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Acronis Cyber Protect is a scalable product.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
One person can manage hundreds and hundreds of endpoints without any issues.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
We are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Having something such as a community for peer-to-peer interaction would be a valuable asset.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
I would rate the price as nine out of ten.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| Acronis Cyber Protect | 3.4% |
| Infrascale Backup & Disaster Recovery | 1.3% |
| Other | 95.3% |


| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 15 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
Acronis Cyber Protect streamlines data recovery and security with cloud compatibility, supporting diverse environments seamlessly. Its powerful interface facilitates management and deployment, ensuring data integrity for businesses prioritizing operational efficiency.
Acronis Cyber Protect delivers comprehensive protection with easy data recovery, encryption, and a user-centric interface that simplifies management tasks. It excels in supporting a broad range of hardware and operating systems. Featuring universal restore and image backup, it enables rapid deployment, while providing robust anti-malware and ransomware protection, coupled with backup deduplication. The flexible deployment options and effective management console are complemented by real-time reporting and customizable backups, enhancing operational efficiency. However, resource consumption during installation, complex interface, and limited database support can be points of consideration. The complexity in installation and pricing structure can affect affordability, yet its multifaceted utility in securing critical data remains a compelling advantage.
What are the key features of Acronis Cyber Protect?Acronis Cyber Protect finds significant use in industries such as finance, healthcare, and IT services where data security and recovery are paramount. By supporting server, workstation, and cloud environments like Azure VMs, it provides versatile recovery and backup solutions. Its implementation by solution providers ensures clients benefit from comprehensive data protection strategies, enhancing business resilience.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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