Try our new research platform with insights from 80,000+ expert users

Infrascale Backup & Disaster Recovery pros and cons

Vendor: Infrascale

4.6 out of 5

18 reviews
90% willing to recommend

Pros & Cons summary

Infrascale Backup & Disaster Recovery offers flexible failover with local and cloud booting options. Its Critical Server Insurance supports Windows and Linux, ensuring business continuity in mixed environments. Efficient backup and restore processes enhance service delivery. However, bandwidth limits during uploads are needed, and pricing model complexity requires improvement. Users face hardware delays due to US imports. Data center replication and improved device communication for virtualization management would benefit buyers.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

The ability to boot locally and in Infrascale's cloud allows for flexible failover options during disasters.

Critical Server Insurance feature offers robust protection for physical and virtual servers, supporting multiple environments like Windows and Linux.

Data recovery is dependable, providing crucial support in the event of hardware failure or malicious attacks.

Support for managing mixed environments of physical and virtual servers enhances business continuity planning.

Backup and restore processes are straightforward and efficient, optimizing service delivery without complex involvement.

CONS

Users would like the ability to limit bandwidth during backup uploads.

Pricing model complexity is an area needing improvement, with challenges in determining appropriate pricing.

Options for data replication between Infrascale data centers are desired post-offsite transfer.

There's a significant delay when ordering hardware appliances due to the lack of local supply, causing reliance on US imports.

The use of two devices to manage the same virtualization environment creates issues, as they do not communicate, leading to visibility problems with protected VMs.

Infrascale Backup & Disaster Recovery Pros review quotes

GH

IT Support Engineer at Gotech

Aug 7, 2019

The most valuable feature of this solution is that it is simple to use.

Read full review

DG

Network Engineer at ECMSi

Jun 21, 2021

The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster.

Read full review

Director of Technical Operations at a outsourcing company with 11-50 employees

Jun 21, 2021

The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.

Read full review

Infrascale Backup & Disaster Recovery

Free Report: Infrascale Backup & Disaster Recovery Reviews and More

Learn what your peers think about Infrascale Backup & Disaster Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,665 professionals have used our research since 2012.

CS

Christopher Stucke

IT Manager at a healthcare company with 51-200 employees

Jun 25, 2021

Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.

Read full review

SS

Technical Director at Computer Driven Solutions

Jul 10, 2021

The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue.

Read full review

Owner at Vtek Systems

Sep 13, 2021

The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal.

Read full review

JK

John Karagiannis

Vice President of Technology at SolutionStart

Oct 25, 2021

The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory.

Read full review

AC

CIO at Innercore Tech

Nov 9, 2021

For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale.

Read full review

HS

President at LET US DEAL WITH IT, LLC

Nov 10, 2021

The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around.

Read full review

RS

Consultant at a comms service provider with 11-50 employees

Nov 16, 2021

Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go.

Read full review

Show 4 more reviews (out of 14)

Infrascale Backup & Disaster Recovery Cons review quotes

GH

IT Support Engineer at Gotech

Aug 7, 2019

I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup.

Read full review

DG

Network Engineer at ECMSi

Jun 21, 2021

The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.

Read full review

Director of Technical Operations at a outsourcing company with 11-50 employees

Jun 21, 2021

Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.

Read full review

Infrascale Backup & Disaster Recovery

Free Report: Infrascale Backup & Disaster Recovery Reviews and More

Learn what your peers think about Infrascale Backup & Disaster Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,665 professionals have used our research since 2012.

CS

Christopher Stucke

IT Manager at a healthcare company with 51-200 employees

Jun 25, 2021

They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.

Read full review

SS

Technical Director at Computer Driven Solutions

Jul 10, 2021

When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time.

Read full review

Owner at Vtek Systems

Sep 13, 2021

They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement.

Read full review

JK

John Karagiannis

Vice President of Technology at SolutionStart

Oct 25, 2021

There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker.

Read full review

AC

CIO at Innercore Tech

Nov 9, 2021

One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered.

Read full review

HS

President at LET US DEAL WITH IT, LLC

Nov 10, 2021

The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files.

Read full review

RS

Consultant at a comms service provider with 11-50 employees

Nov 16, 2021

There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server.

Read full review

Show 4 more reviews (out of 14)

Product Categories

Product Categories

Backup and Recovery

Disaster Recovery as a Service

Disaster Recovery (DR) Software

Popular Comparisons

Popular Comparisons

Veeam Data Platform vs Infrascale Backup & Disaster Recovery

Commvault Cloud vs Infrascale Backup & Disaster Recovery

Rubrik vs Infrascale Backup & Disaster Recovery

HPE Zerto Software vs Infrascale Backup & Disaster Recovery

Acronis Cyber Protect vs Infrascale Backup & Disaster Recovery

Veeam Data Cloud for Microsoft 365 vs Infrascale Backup & Disaster Recovery

Dell Avamar vs Infrascale Backup & Disaster Recovery

VMware Live Recovery vs Infrascale Backup & Disaster Recovery

Nasuni vs Infrascale Backup & Disaster Recovery

IBM Storage Protect vs Infrascale Backup & Disaster Recovery

N-able Cove Data Protection vs Infrascale Backup & Disaster Recovery

AWS Backup vs Infrascale Backup & Disaster Recovery

NAKIVO Backup & Replication vs Infrascale Backup & Disaster Recovery

Bacula Enterprise vs Infrascale Backup & Disaster Recovery

AWS Elastic Disaster Recovery vs Infrascale Backup & Disaster Recovery

See all alternatives

Product Categories

Product Categories

Backup and Recovery

Disaster Recovery as a Service

Disaster Recovery (DR) Software

Popular Comparisons

Popular Comparisons

Veeam Data Platform vs Infrascale Backup & Disaster Recovery

Commvault Cloud vs Infrascale Backup & Disaster Recovery

Rubrik vs Infrascale Backup & Disaster Recovery

HPE Zerto Software vs Infrascale Backup & Disaster Recovery

Acronis Cyber Protect vs Infrascale Backup & Disaster Recovery

Veeam Data Cloud for Microsoft 365 vs Infrascale Backup & Disaster Recovery

Dell Avamar vs Infrascale Backup & Disaster Recovery

VMware Live Recovery vs Infrascale Backup & Disaster Recovery

Nasuni vs Infrascale Backup & Disaster Recovery

IBM Storage Protect vs Infrascale Backup & Disaster Recovery

N-able Cove Data Protection vs Infrascale Backup & Disaster Recovery

AWS Backup vs Infrascale Backup & Disaster Recovery

NAKIVO Backup & Replication vs Infrascale Backup & Disaster Recovery

Bacula Enterprise vs Infrascale Backup & Disaster Recovery

AWS Elastic Disaster Recovery vs Infrascale Backup & Disaster Recovery

See all alternatives

Related questions

19

Which backup and recovery solution would you recommend that provide Windows DRaaS + failover, plus Linux (SUSE) virtuals?

99

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

33

What alternative are you going to use now that the home version of Crashplan is being discontinued?

34

How Would You Rate Acronis Backup?

60

Can Continuous Data Protection (CDP) replace traditional backup?

52

What were your main pain points during the Backup and Recovery solution purchase process?

163

What are the advantages and disadvantages of on-premise solutions vs cloud-hosted environment?

60

Veritas NetBackup vs Acronis Backup - do you have a technical comparison?

44

What are your top Backup Software predictions for 2022?

75

What is the minimum security features set required for Cloud Backup and Storage Software?