No more typing reviews! Try our Samantha, our new voice AI agent.

Infrascale Backup & Disaster Recovery vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
<p>Infrascale Backup &amp; Disaster Recovery offers cost-effective solutions, reducing downtime and boosting ROI with enhanced recovery speed and efficiency.</p>
Sentiment score
7.8
N-able Cove Data Protection provides high ROI, efficient backups, cost savings, seamless transitions, and reduced downtime compared to competitors.
I have experienced time savings and money savings.
Senior Product Owner at a computer software company with 10,001+ employees
We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.
Senior consultant at Azend A/S
 

Customer Service

Sentiment score
7.1
Infrascale Backup users praise the responsive, knowledgeable support team and improvements in service management despite time zone challenges.
Sentiment score
7.6
N-able Cove Data Protection offers fast, knowledgeable support via multiple channels, ensuring high user satisfaction despite minor frustrations.
For P1 incidents, they readily engage in tech bridges to find the root cause and assist with large data volumes, making their support commendable.
Security Engineer at LTI Mindtree
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
if it gets complicated, the backend support comes in quickly
Senior consultant at Azend A/S
If I raise a ticket, they get back to me.
Senior Product Owner at a computer software company with 10,001+ employees
 

Scalability Issues

Sentiment score
5.2
Infrascale offers adaptable backup and disaster recovery for SMBs and larger entities, supporting growth with flexible scaling solutions.
Sentiment score
7.8
N-able Cove Data Protection is praised for adaptability, ease of integration, scalability, advanced features, with minor storage issues.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
Senior Product Owner at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery offers stable performance with efficient support, enhancing reliability and user satisfaction across environments.</p>
Sentiment score
8.1
N-able Cove Data Protection is praised for stability, minor issues, compatibility, and reliability with minimal downtime over years.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs UI improvements, feature scalability, better pricing, enhanced security, and improved support and documentation.</p>
N-able Cove Data Protection needs improvements in dashboard, cloud integration, backup speed, disaster recovery, and support response.
I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime.
Cloud Operations Engineer at PowerSchool India Pvt.Ltd
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
There should be the ability to take out data from Microsoft 365 in a portable format.
Senior consultant at Azend A/S
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
Senior Product Owner at a computer software company with 10,001+ employees
 

Setup Cost

<p>Infrascale Backup &amp; Disaster Recovery offers flexible, competitive pricing with clear costs, ideal for enterprises seeking scalable solutions.</p>
Enterprise users appreciate N-able Cove Data Protection's fair pricing, flexibility, no lock-ins, and competitive costs compared to others.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
Senior Product Owner at a computer software company with 10,001+ employees
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery offers efficient management, fast recoveries, and secure, cost-effective replication for enhanced operational resilience.</p>
N-able Cove Data Protection provides reliable cloud-based data protection with easy management, fast setup, and seamless integration for diverse needs.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
The most valuable feature of N-able Cove Data Protection is its ease of use.
Senior Product Owner at a computer software company with 10,001+ employees
The integration of N-able Cove Data Protection into our existing infrastructure is easy.
Senior consultant at Azend A/S
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Ranking in Cloud Backup
12th
Ranking in SaaS Backup
6th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th)
N-able Cove Data Protection
Ranking in Backup and Recovery
31st
Ranking in Cloud Backup
21st
Ranking in SaaS Backup
10th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
23
Ranking in other categories
MSP Backup (3rd)
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.3%, up from 0.4% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.1%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.3%
N-able Cove Data Protection2.1%
Other96.6%
Cloud Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
Per MøllerJacobsen - PeerSpot reviewer
Senior consultant at Azend A/S
Delivers cost-effective data backup with room for search improvements
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
900,838 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
12%
Construction Company
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup &amp; Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup &amp; Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for s...
What is your primary use case for N-able Backup?
Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...
 

Also Known As

Infrascale Platform
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. N-able Cove Data Protection and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.