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Infrascale Backup & Disaster Recovery vs N-able Cove Data Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
<p>Infrascale Backup &amp; Disaster Recovery improves ROI with fast recovery, reduced costs, enhanced efficiency, and minimized business disruptions.</p>
Sentiment score
7.9
N-able Cove Data Protection enhances profitability with cost savings, efficient backups, fixed pricing, automation, and increased client satisfaction.
Our return on investment, as far as using N-able Cove Data Protection is concerned, revolves around the time spent on tasks; we have managed to reduce our time to fill roles, which is vital and has also improved our customer satisfaction rates to 98%.
HR Consultant
I have experienced time savings and money savings.
Senior Product Owner at a computer software company with 10,001+ employees
We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.
Senior consultant at Azend A/S
 

Customer Service

Sentiment score
7.1
<p>Infrascale Backup &amp; Disaster Recovery's support is highly praised for its responsiveness, expertise, and proactive assistance despite minor challenges.</p>
Sentiment score
7.6
N-able Cove Data Protection offers fast, 24/7 support with knowledgeable engineers and helpful resources, ensuring a positive customer experience.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
if it gets complicated, the backend support comes in quickly
Senior consultant at Azend A/S
If I raise a ticket, they get back to me.
Senior Product Owner at a computer software company with 10,001+ employees
 

Scalability Issues

Sentiment score
5.2
<p>Infrascale Backup &amp; Disaster Recovery efficiently supports scalable business continuity for SMBs, despite some concerns over hardware limitations.</p>
Sentiment score
7.9
N-able Cove Data Protection offers scalable, adaptable solutions, seamlessly integrating into infrastructures with minimal scaling challenges.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
Senior Product Owner at a computer software company with 10,001+ employees
N-able Cove Data Protection is scalable because we have brought on board two more people to handle different aspects of our clients' work as we got more clients, and we have not experienced any problems.
HR Consultant
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery offers high stability, minimal maintenance, and reliable performance with resolved past concerns through excellent support.</p>
Sentiment score
8.1
N-able Cove Data Protection is highly reliable, offering consistent performance and quick resolutions to minor issues, earning user trust.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
N-able Cove Data Protection has been relatively stable.
HR Consultant
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs improvements in UI, analytics, platform integration, security, pricing, and geographic coverage.</p>
N-able Cove Data Protection users want faster uploads, customizable dashboards, easier restores, and improved Linux, Microsoft 365, and hybrid cloud support.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
There should be the ability to take out data from Microsoft 365 in a portable format.
Senior consultant at Azend A/S
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
Senior Product Owner at a computer software company with 10,001+ employees
For now, I do not have anything else to add about the features apart from the confidentiality aspect; it helps me ensure that HR documents are personal, so someone who does not have access to them does not have access to them.
HR Consultant
 

Setup Cost

<p>Infrascale Backup &amp; Disaster Recovery offers flexible pricing with monthly options, unlimited clients, and negotiation for discounts despite complexity.</p>
N-able Cove offers flexible, competitive pricing with customizable contracts, predictable expenses, and cost-effective storage options for enterprises.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
Senior Product Owner at a computer software company with 10,001+ employees
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery offers centralized management, fast recovery, ransomware defense, and data encryption for enhanced business continuity.</p>
N-able Cove Data Protection provides comprehensive, user-friendly cloud-based features like Virtual Disaster Recovery, automation, and efficient data management.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
The most valuable feature of N-able Cove Data Protection is its ease of use.
Senior Product Owner at a computer software company with 10,001+ employees
The integration of N-able Cove Data Protection into our existing infrastructure is easy.
Senior consultant at Azend A/S
The access settings are important for me too, and the fact that HR documents are personal means I do not want everyone seeing everything, especially because in HR we talk mostly about confidentiality.
HR Consultant
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Ranking in Cloud Backup
14th
Ranking in SaaS Backup
8th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
N-able Cove Data Protection
Ranking in Backup and Recovery
32nd
Ranking in Cloud Backup
20th
Ranking in SaaS Backup
10th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
24
Ranking in other categories
MSP Backup (3rd)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.7% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.2%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.4%
N-able Cove Data Protection2.2%
Other96.4%
Cloud Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
Grace Myna - PeerSpot reviewer
HR Consultant
Secure reminders have improved HR document control and support better client deadline management
I really love the reminders feature of N-able Cove Data Protection because I have many dates to keep in mind while working with multiple clients. The access settings are important for me too, and the fact that HR documents are personal means I do not want everyone seeing everything, especially because in HR we talk mostly about confidentiality. It is important that not everyone gets to see everything unless they have access, and I also appreciate being able to tell which copy is the final one. The reminders feature stands out for me the most because I deal with many dates and deadlines. The reminders work well for me in practice because they make it easy for me; I do not have to keep checking my calendar, even though I also use other calendars such as Calendly. The reminders come in handy because I do not have to keep going back to that, helping me ensure that I meet deadlines and do not miss client meetings, making it easier for me to stay organized.
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
12%
Healthcare Company
11%
Financial Services Firm
9%
Comms Service Provider
13%
Construction Company
10%
Manufacturing Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup &amp; Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup &amp; Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for s...
What is your primary use case for N-able Backup?
Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...
 

Also Known As

Infrascale Platform
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. N-able Cove Data Protection and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.