

Infrascale Backup & Disaster Recovery and N-able Cove Data Protection compete in the data protection market. N-able Cove seems to have the upper hand due to its extensive features and overall value, despite its higher cost.
Features: Infrascale is noted for its ease of use, reliable data recovery capabilities, and affordability. N-able Cove is praised for advanced cloud integration, automation features, and a comprehensive feature set.
Room for Improvement: Infrascale users desire improved reporting tools, expanded integration options, and some additional functionalities. N-able Cove users mention occasional performance lags, a more intuitive setup process, and minor enhancements in usability.
Ease of Deployment and Customer Service: Infrascale offers straightforward deployment and commendable customer service. N-able Cove has a slightly more complex setup but provides robust support resources.
Pricing and ROI: Infrascale is cost-effective, offering a quick return on investment, whereas N-able Cove, though pricier, is deemed worth the investment for its advanced capabilities and comprehensive features.
I have experienced time savings and money savings.
We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.
For P1 incidents, they resolve issues within four hours.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
if it gets complicated, the backend support comes in quickly
If I raise a ticket, they get back to me.
One person can manage hundreds and hundreds of endpoints without any issues.
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
There should be the ability to take out data from Microsoft 365 in a portable format.
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
The most valuable feature of N-able Cove Data Protection is its ease of use.
The integration of N-able Cove Data Protection into our existing infrastructure is easy.
| Product | Mindshare (%) |
|---|---|
| N-able Cove Data Protection | 2.1% |
| Infrascale Backup & Disaster Recovery | 1.3% |
| Other | 96.6% |


| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
N-able Cove Data Protection delivers cloud-based data backup and disaster recovery with features like ease of use, automation, and efficient data transfer. Its unified dashboard and virtual disaster recovery options are key highlights for simplifying data management.
N-able Cove Data Protection stands out for its comprehensive cloud-based architecture, offering reliable backup, disaster recovery, and archiving solutions across industries such as legal, healthcare, and finance. Users benefit from features like virtual disaster recovery, bare-metal restore, and efficient data transfer. Cove's straightforward setup and resource efficiency make it popular among managed service providers, as it supports diverse environments, including Windows, Linux, and macOS systems. Despite its strengths, users have noted areas for improvement, such as dashboard navigation, cloud integration, and prolonged initial backup times.
What are the key features of N-able Cove Data Protection?Industries like legal, healthcare, and finance utilize N-able Cove Data Protection for its robust server, workstation, and Office 365 data backup capabilities. With support for SQL, MySQL, Exchange, and file backups, Cove aids managed service providers in efficiently managing both local and remote environments, offering strong disaster recovery, testing, and item-level restoration options.
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