Infrascale Backup &amp; Disaster Recovery vs N-able Cove Data Protection comparison

Infrascale Backup & Disaster Recovery vs. N-able Cove Data Protection

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

Infrascale Backup & Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.

Sentiment score

7.8

N-able Cove Data Protection provides high ROI, efficient backups, cost savings, seamless transitions, and reduced downtime compared to competitors.

No quotes available

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I have experienced time savings and money savings.

Senior Product Owner at a computer software company with 10,001+ employees

We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.

For more quotes and insights, download the N-able Cove Data Protection report

Senior consultant at Azend A/S

Customer Service

Sentiment score

7.4

Infrascale Backup & Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.

Sentiment score

7.6

N-able Cove Data Protection offers fast, knowledgeable support via multiple channels, ensuring high user satisfaction despite minor frustrations.

Their average mean time to resolve open tickets is an hour.

President at IT1 Service

The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.

Hans Seidl

President at LET US DEAL WITH IT, LLC

The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.

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President at a media company with 11-50 employees

if it gets complicated, the backend support comes in quickly

Senior consultant at Azend A/S

If I raise a ticket, they get back to me.

For more quotes and insights, download the N-able Cove Data Protection report

Senior Product Owner at a computer software company with 10,001+ employees

Scalability Issues

Sentiment score

5.5

Infrascale Backup & Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.

Sentiment score

7.8

N-able Cove Data Protection is praised for adaptability, ease of integration, scalability, advanced features, with minor storage issues.

One person can manage hundreds and hundreds of endpoints without any issues.

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President at IT1 Service

There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.

For more quotes and insights, download the N-able Cove Data Protection report

Senior Product Owner at a computer software company with 10,001+ employees

Stability Issues

Sentiment score

7.5

Infrascale Backup & Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.

Sentiment score

8.1

N-able Cove Data Protection is praised for stability, minor issues, compatibility, and reliability with minimal downtime over years.

I would rate the stability a ten out of ten.

President at IT1 Service

There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.

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President at a media company with 11-50 employees

No quotes available

For more quotes and insights, download the N-able Cove Data Protection report

Room For Improvement

Infrascale Backup & Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.

N-able Cove Data Protection needs improvements in dashboard, cloud integration, backup speed, disaster recovery, and support response.

Many customers do not rely on just one cloud provider and want to work with multiple clouds.

President at a media company with 11-50 employees

When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

There should be the ability to take out data from Microsoft 365 in a portable format.

Senior consultant at Azend A/S

N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.

For more quotes and insights, download the N-able Cove Data Protection report

Senior Product Owner at a computer software company with 10,001+ employees

Setup Cost

Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.

Enterprise users appreciate N-able Cove Data Protection's fair pricing, flexibility, no lock-ins, and competitive costs compared to others.

We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.

Gregory Lemmon

Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd

To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.

President at IT1 Service

The per-terabyte pricing is very competitive compared to the others.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at a media company with 11-50 employees

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

For more quotes and insights, download the N-able Cove Data Protection report

Senior Product Owner at a computer software company with 10,001+ employees

Valuable Features

Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.

N-able Cove Data Protection provides reliable cloud-based data protection with easy management, fast setup, and seamless integration for diverse needs.

What I like the most about it is that backups and restores are simple, straightforward, and clean.

President at IT1 Service

Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at a media company with 11-50 employees

The most valuable feature of N-able Cove Data Protection is its ease of use.

Senior Product Owner at a computer software company with 10,001+ employees

The integration of N-able Cove Data Protection into our existing infrastructure is easy.

For more quotes and insights, download the N-able Cove Data Protection report

Senior consultant at Azend A/S

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

28th

Ranking in Cloud Backup

22nd

Ranking in SaaS Backup

13th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (16th)

N-able Cove Data Protection

Ranking in Backup and Recovery

34th

Ranking in Cloud Backup

17th

Ranking in SaaS Backup

8th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

MSP Backup (3rd)

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. The mindshare of N-able Cove Data Protection is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
N-able Cove Data Protection	1.9%
Infrascale Backup & Disaster Recovery	1.0%
Other	97.1%

Cloud Backup

Featured Reviews

Its user-friendliness and consolidated dashboard make backups and recovery very easy

President at a media company with 11-50 employees

Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.

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Delivers cost-effective data backup with room for search improvements

Senior consultant at Azend A/S

The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.

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881,821 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

11%

Healthcare Company

10%

Financial Services Firm

Marketing Services Firm

Computer Software Company

11%

Comms Service Provider

Real Estate/Law Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

What needs improvement with Infrascale Platform?

The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...

What is your primary use case for Infrascale Platform?

I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...

What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

What needs improvement with N-able Backup?

What is your primary use case for N-able Backup?

Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...

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Product Reports

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

N-able Cove Data Protection

Download N-able Cove Data Protection product report

Also Known As

Infrascale Platform

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

N-able

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Computer Depot, Leading Edge Computers, IT Logic Australia

Infrascale Backup & Disaster Recovery vs. N-able Cove Data Protection