

Commvault Cloud and Infrascale Backup & Disaster Recovery are both prominent solutions in the data protection market. Based on user reviews, Infrascale Backup & Disaster Recovery has the upper hand due to its ease of use and disaster recovery strengths.
Features: Commvault Cloud provides comprehensive data management capabilities, efficient backup, and archiving. Infrascale Backup & Disaster Recovery offers robust disaster recovery, instant failover, and simplified management.
Room for Improvement: Commvault Cloud could benefit from a more intuitive configuration process, enhanced integration options, and simplified management. Infrascale needs streamlined reporting tools, better scalability, and improved user interface.
Ease of Deployment and Customer Service: Commvault Cloud has a steep learning curve during deployment but offers comprehensive support services. Infrascale Backup & Disaster Recovery is noted for straightforward deployment and responsive customer service.
Pricing and ROI: Commvault Cloud has a higher setup cost, but the investment is seen as worthwhile due to its extensive capabilities. Infrascale Backup & Disaster Recovery is competitively priced with a faster return on investment.
The number of people who know Commvault Cloud is lesser compared to Veeam.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
One person can manage hundreds and hundreds of endpoints without any issues.
I have not faced any downtimes with Commvault Cloud.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
I would like to see AI capabilities in Commvault Cloud.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| Commvault Cloud | 5.1% |
| Infrascale Backup & Disaster Recovery | 1.3% |
| Other | 93.6% |


| Company Size | Count |
|---|---|
| Small Business | 57 |
| Midsize Enterprise | 24 |
| Large Enterprise | 82 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Large Enterprise | 4 |
Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.
Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.
What are the key features of Commvault Cloud?In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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