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BDRShield vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
BDRShield offers backup efficiency and protection, but users face significant initial costs and delayed financial benefits.
Sentiment score
6.1
<p>Infrascale Backup &amp; Disaster Recovery enhances profitability, efficiency, and reliability by reducing downtime, recovery times, and management costs.</p>
The unified dashboard saves us one to two hours per week, while automated backup and simple recovery have reduced the effort required from our IT team.
Manager Technical Operations at a outsourcing company with 201-500 employees
 

Customer Service

Sentiment score
6.9
BDRShield's customer service has mixed reviews, with delays in responses but generally helpful technical support despite time zone challenges.
Sentiment score
7.0
Infrascale's customer service is responsive and expert, resolving issues quickly with improved satisfaction and proactive support monitoring.
Not needing technical support is even better than good technical support.
Director at Switact
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
For P1 incidents, they readily engage in tech bridges to find the root cause and assist with large data volumes, making their support commendable.
Security Engineer at LTI Mindtree
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
7.2
BDRShield is scalable across environments, supporting large data volumes and future growth, with potential hardware upgrades for optimal performance.
Sentiment score
5.3
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions, though hardware limitations impact seamless expansion and optimal performance.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.5
BDRShield is generally stable with minor Linux issues; praised for reliable notifications and excellent Vembu support.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with high ratings and effective support for minor issues.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

BDRShield faces criticism for its complex UI, lacking features, support issues, and limited integration and stability options.
<p>Infrascale Backup &amp; Disaster Recovery needs better security, data diversity, UI, tech support, analytics, cloud integration, and training materials.</p>
There could always be little things that could still be fixed or improved for stability.
Director at Switact
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

BDRShield provides cost-effective, flexible pricing options with some licensing complexity, praised for affordability and user-friendly experience.
Infrascale Backup offers flexible, premium pricing with strong support, ideal for enterprises and MSPs despite some clarity concerns.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
Having a more transparent pricing option would help with planning and budgeting.
Manager Technical Operations at a outsourcing company with 201-500 employees
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
 

Valuable Features

BDRShield excels in automatic backups, seamless integration, and storage efficiency, ensuring quick recovery and effective multi-tenant management.
<p>Infrascale Backup &amp; Disaster Recovery provides fast, flexible, and secure data protection, offering ease of use and comprehensive recovery features.</p>
The features I find most valuable are ease of backup, ease of restore, the full restore, just getting some data out of a backup server or even the applications that are in the server, going through the database or going to Exchange.
Director at Switact
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
 

Categories and Ranking

BDRShield
Ranking in Backup and Recovery
31st
Ranking in Disaster Recovery (DR) Software
13th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
MSP Backup (5th)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
16th
Ranking in Disaster Recovery (DR) Software
12th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Cloud Backup (14th), Disaster Recovery as a Service (5th), SaaS Backup (9th)
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of BDRShield is 1.2%, up from 0.6% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
BDRShield1.2%
Other97.8%
Backup and Recovery
 

Featured Reviews

TA
IT Director at Boom Logic
Can automatically pull the virtual machines that we have in an environment
I like the fact that BDRSuite can connect to VMware ESXi and automatically pull the virtual machines that I have in that environment. I also like that you can choose to back up the compute to the backup server or go straight to the cloud. BDRSuite enables you to recover data instantly. When we need to recover data, I only need to start a backup job or a restore job. Depending on the speed of the server and the Internet, it should be able to download the files from the cloud and split them back up the way they were like nothing ever happened. The restore options BDRSuite provides are crucial because we use it for a lot of healthcare companies that have HIPAA requirements. BDRSuite is HIPAA compliant. We need it to be readily available and accessible in case something goes wrong. It lets you schedule backups to run every 15 minutes. I don't believe you can do it at shorter intervals because there's no way the original backups will finish in 15 minutes. It allows you to adjust the schedules. For example, if you don't want it to go during certain times, you can set that up. You can also choose between a full or incremental backup. There are settings you can adjust to make it work how you want it. Incremental backup is crucial because a full backup would increase fees or affect the local server because it would back up the entire volume every time. Instead, it does one full backup—say 12 terabytes— and adds to it in increments of 100 gigabytes, 200 gigabytes, etc. Whenever you want to add a backup job, there's a wizard that pops up telling you how to make a new backup job. It asks you what you want to name it and what you want to back up. Then, it asks you if you want to schedule it. There's an interactive display on how to do that.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
Construction Company
13%
Educational Organization
12%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
15%
Construction Company
10%
Healthcare Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise15
Large Enterprise10
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with BDRSuite?
I really don't know what could be improved about BDRSuite Backup &amp; Replication. I've never had anything that I thought would be nice if that was possible. Every time I thought that, it was alre...
What is your primary use case for BDRSuite?
BDRSuite Backup &amp; Replication is used in my company and I recommend it to my customers.
What advice do you have for others considering BDRSuite?
The interface of BDRSuite Backup &amp; Replication is pretty intuitive. Regarding their marketing strategy, I'm very bad at marketing. I always get a little edgy when people try to shove their prod...
What is your experience regarding pricing and costs for Infrascale Platform?
Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.
What needs improvement with Infrascale Platform?
Regarding how Infrascale Backup &amp; Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...
What is your primary use case for Infrascale Platform?
I am currently using Infrascale Backup &amp; Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup &amp; Disaster Recovery is the principal concern ...
 

Also Known As

Vembu BDRSuite, BDRSuite Backup & Replication
Infrascale Platform
 

Overview

 

Sample Customers

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about BDRShield vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.