

BDRShield and Infrascale Backup & Disaster Recovery are key players in the backup and disaster recovery category. Infrascale holds a marginal advantage due to its robust virtual machine boot capabilities and strong disaster recovery solutions.
Features: BDRShield includes automatic backup replication, compression, and encryption capabilities. Its straightforward dashboard is praised for easy management. Infrascale stands out for its ability to quickly boot up virtual machines, robust disaster recovery, and support for both local and cloud recovery, making it ideal for businesses needing quick and reliable data recovery.
Room for Improvement: BDRShield needs to address support challenges such as time zone conflicts and service quality inconsistencies. Users report complexity in setup and limited deduplication efficiency. Infrascale also could enhance its documentation and customer support response times. Users call for better communication and pricing models.
Ease of Deployment and Customer Service: BDRShield is noted for hybrid and on-premises deployment, though customer service is critiqued for slow response times. Infrascale is appreciated for its flexible deployment across various environments, yet its support has mixed reviews despite a knowledgeable team, with issues in international service hours.
Pricing and ROI: BDRShield offers cost advantages with simple licensing, appealing to managed service providers, but users note licensing complexities. Infrascale’s premium pricing models face criticism due to changes impacting consistency. However, it is valued for cost-effectiveness and favorable pricing negotiations, delivering ROI through efficiency and business continuity improvement.
Not needing technical support is even better than good technical support.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
For P1 incidents, they resolve issues within four hours.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
There could always be little things that could still be fixed or improved for stability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The features I find most valuable are ease of backup, ease of restore, the full restore, just getting some data out of a backup server or even the applications that are in the server, going through the database or going to Exchange.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 0.9% |
| BDRShield | 1.0% |
| Other | 98.1% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 15 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Large Enterprise | 6 |
BDRShield offers seamless backup and recovery, catering to VMware and Hyper-V environments. It's designed for ease-of-use with high efficiency in data management and storage.
BDRShield offers a suite of capabilities designed for effective data protection and recovery. It is known for its user-friendly approach, allowing Java-free agentless backups, and high compression rates that optimize storage resources. central management provides straightforward setup and maintenance, reducing complications. Tailored to suit multi-tenant needs, it seeks to provide comprehensive backup solutions for managed service providers. Incremental backups and quick virtual machine recovery are standout features, alongside a focus on cost efficiency. While users find value in its core functionality, enhancements in customer support responsiveness and an intuitive dashboard are desired. Compatibility with technologies such as Red Hat Virtualization and improvements in data deduplication and cloud storage are areas of growth.
What are BDRShield’s main features?BDRShield is leveraged widely across industries to protect virtual and physical server environments. Its ability to back up crucial applications, databases, and files both on-premises and in the cloud makes it a versatile choice for various businesses. Small to medium-sized businesses benefit from file-level and image-level backups, ensuring data integrity across platforms like VMware, Hyper-V, and ESXi.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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