

Infrascale Backup & Disaster Recovery and NetApp AltaVault are two competing products in the data protection market. Users are generally more satisfied with the support and pricing of Infrascale Backup & Disaster Recovery, while NetApp AltaVault is favored for its advanced features, which users find worth the investment.
Features: Infrascale Backup & Disaster Recovery is praised for its easy-to-use backup and recovery capabilities, secure data storage, and automated failover. NetApp AltaVault stands out with its integration capabilities, data deduplication, and efficient cloud storage options. Differences lie in NetApp’s robust feature set compared to Infrascale’s focus on ease of use.
Room for Improvement: Infrascale Backup & Disaster Recovery could improve its reporting capabilities and expand its cloud integrations. NetApp AltaVault needs a more intuitive setup process and enhanced customer support.
Ease of Deployment and Customer Service: Infrascale Backup & Disaster Recovery users report a smooth deployment process and commendable customer service. NetApp AltaVault offers comprehensive documentation but faces critiques for its complex initial setup and has excellent technical support.
Pricing and ROI: Infrascale Backup & Disaster Recovery is noted for its cost-effectiveness and quicker ROI with affordable setup costs and subscription models benefiting smaller organizations. NetApp AltaVault, although perceived as pricier, delivers significant long-term ROI due to its advanced functionalities. Pricing and ROI comparisons show Infrascale as budget-friendly, while NetApp justifies higher costs with extensive features.
For P1 incidents, they resolve issues within four hours.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 1.3% |
| NetApp AltaVault | 0.9% |
| Other | 97.8% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
NetApp AltaVault provides seamless data archiving and backup with flexible cloud and on-premise integration. It offers efficient data management through features like encryption, deduplication, and a user-friendly interface, ensuring reliable storage solutions with robust support.
NetApp AltaVault stands out with its ability to integrate with AWS, Azure, and Google Cloud, providing users with a versatile platform for storing data in cost-effective ways. Its strengths lie in fast recovery, easy initial setup, and strong technical support. Users benefit from its local cache-to-cloud backup solution, effective archiving capabilities, and scalable storage options. However, there are areas for improvement, such as better integration with Veeam, expanded SnapMirror volume limits, and enhanced catalog features. Some issues persist with SMB protocol and monitoring reliability, and it could benefit from faster indexing and automatic capacity adjustments.
What are the key features of NetApp AltaVault?In industry applications, NetApp AltaVault is frequently used for video data archival at ports, ensuring safety through extended monitoring and retention. Large volumes of file and object data are archived without needing comprehensive filers, often utilizing cloud buckets. Its utility also extends to data backup for emails and SharePoint instances in the cloud, although some organizations opt for native ONTAP as certain archiving functions transition. Implementation is tailored to meet industry's specific requirements for data security and storage efficiency.
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