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ibi WebFOCUS Reviews

Vendor: Information Builders
4.4 out of 5
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What is ibi WebFOCUS?

WebFOCUS is a strategic enterprise business intelligence (BI) and analytics platform that enables any executive, manager, analyst, employee, partner, or customer to execute smarter business from trusted data. The platform includes cutting-edge capabilities that provide organizations with everything they need to turn data into insight, and insight into impact.

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ibi WebFOCUS is the #8 ranked solution in top Predictive Analytics solutions and #10 ranked solution in top Embedded BI Tools. PeerSpot users give ibi WebFOCUS an average rating of 8.8 out of 10. ibi WebFOCUS is most commonly compared to Tableau Enterprise: ibi WebFOCUS vs Tableau Enterprise. ibi WebFOCUS is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.
Buyer's Guide
ibi WebFOCUS
August 2025
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Helped 866,218 peers since 2012

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ibi WebFOCUS mindshare

Product category:
Predictive Analytics
As of August 2025, the mindshare of ibi WebFOCUS in the Predictive Analytics category stands at 2.2%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Predictive Analytics Market Share Distribution
ProductMarket Share (%)
ibi WebFOCUS2.2%
Alteryx16.1%
Anaplan15.5%
Other66.2%
Predictive Analytics

PeerResearch reports based on ibi WebFOCUS reviews

TypeTitleDate
CategoryPredictive AnalyticsAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
Comparisonibi WebFOCUS vs AlteryxAug 29, 2025Download
Comparisonibi WebFOCUS vs Altair RapidMinerAug 29, 2025Download
Comparisonibi WebFOCUS vs SAP Analytics CloudAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Tableau Enterprise4.2N/A89%307 interviewsAdd to research
Alteryx4.216.1%89%82 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

IBI WebFOCUS offers intuitive user experience, drag-and-drop functionality, and powerful data visualization. Its standout features include database connectivity, mobile access, predictive analytics, ReportCaster scheduling, and a robust scripting language. Users value the ability to create custom reports, utilize ad hoc reporting, and generate large customizable PDFs. WebFOCUS supports mainframe and cloud integration, promotes self-service reporting, and enables building complete applications, making it versatile for various reporting and analytics needs.
  • "I would rate the scalability a ten out of ten. It's highly scalable and can handle significant data volumes."
  • "It stands out for its ability to work across different platforms, support mainframe data, offer cloud integration, automate report scheduling, and provide a robust scripting language."
  • "The solution can read and write 500 different types of outputs."

Room for Improvement

IBI WebFOCUS users highlight the need for streamlined security setups, improved user-friendliness, and effective documentation that matches product updates. There is demand for easier integration of native SQL and consistent release processes. Users desire enhanced support for predictive modeling without extensive statistical knowledge, more intuitive reporting automation, and comprehensive educational resources. Additionally, better handling of changes in major releases and increased charting options are sought for improved data representation.
  • "When it comes to customer support, we don't always reach the right person. Sometimes, we get junior-level reps who aren't as knowledgeable as we are."
  • "The challenge lies not in what the tool can do but in how you use it and understand the data."
  • "If there were to be any improvements right now, their documentation needs to get in sync with their product."

ROI

Users experienced significant cost savings with ibi WebFOCUS, estimating avoidance of $18K per minute during potential downtimes in high-risk environments. One organization cited achieving ROI of around $300K in the first year. Another noticed more than 80% return on investment. Some users are still adapting to the system. While management’s specific analysis on ROI was uncertain, the emphasis was on substantial process efficiency improvements contributing to financial benefits.

Pricing

Pricing for ibi WebFOCUS involves a comprehensive cost proposal for both the solution and professional services. Companies think it's not suitable for small businesses due to its scale, but it suits large enterprises with significant IT needs, projecting billions in revenue. Users mention competitive CPU-based licensing, scalability, and reasonable costs. Initial setup can be complex, so utilizing FastTrack is recommended. Budgeting is necessary, and pricing is rated around five out of ten for expense.
  • "I would rate the pricing a five out of ten, with ten being expensive."

Popular Use Cases

Organizations use ibi WebFOCUS primarily for report generation, analytics, and data management across various sectors. It aids in creating custom reports for police departments, educational institutions, hearing offices, and insurance companies. They leverage it to manage workloads, develop portals, evaluate financial performances, analyze disability and offender data, and support project-specific tasks. Blue Cross Blue Shield integrates it for insurance data queries, while it facilitates predictive analysis and decision-making for state departments.

Service and Support

Customer service includes meetings and participation in summits, providing opportunities to connect with professionals. Technical support is praised as fabulous, personalized, responsible, and prompt in responding via email or phone. Some experience excellent support, while a few mention challenges with junior-level reps and resolution timelines. The option for "gold support" enhances assistance. TIBCO's acquisition brought team changes, impacting support dynamics.

Deployment

The initial setup of ibi WebFOCUS is complex yet manageable. Many users find security configuration challenging, though aided by support teams. Some report that technical assistance simplifies the process, while others note complexities due to new versions. Documentation is mostly effective, with customization options being flexible. Installation is often quick, but understanding data sources can be time-consuming. Despite challenges, users appreciate prompt technical support and the ability to maintain multiple solutions concurrently.

Scalability

WebFOCUS has demonstrated impressive scalability, effectively handling large-scale applications and data volumes. It manages various data sources efficiently and is popular among organizations of varying sizes, including banks, federal agencies, and military entities. Users have utilized it for transactions requiring rapid processing, and it continues to function well with growing data volumes. Its ability to accommodate expanding needs makes it highly regarded, and it consistently meets the demands of medium to large enterprises.

Stability

Users find ibi WebFOCUS stable with few issues experienced. They appreciate its reliability and rate stability as at least nine out of ten. After thorough testing, reports are stable, and innovations contribute positively to its stability. Even during challenges like Log4j, quick vendor responses maintained its robustness, unlike other software. Comparatively, enterprises report needing fewer resources to maintain it, stating once running, it continuously performs well.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ibi WebFOCUS Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
By visitors reading reviews
Company SizeCount
Small Business35
Midsize Enterprise13
Large Enterprise125
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
Insurance Company
7%
Legal Firm
4%
University
4%
Consumer Goods Company
4%
Performing Arts
3%
Energy/Utilities Company
3%
Healthcare Company
3%
Construction Company
3%
Educational Organization
2%
Transportation Company
2%
Logistics Company
2%
Wholesaler/Distributor
2%
Outsourcing Company
2%
Comms Service Provider
1%
Retailer
1%
Media Company
1%
Hospitality Company
1%
Non Profit
1%
Real Estate/Law Firm
1%
Program Development Consultancy
1%
Aerospace/Defense Firm
1%
Recreational Facilities/Services Company
1%
Recruiting/Hr Firm
1%

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Learn more about ibi WebFOCUS

ibi WebFOCUS was previously known as WebFOCUS.

ibi WebFOCUS customers

Ace Hardware, AutoZone, Fred Hutch, MasterCard, OFS Brands, PostFinance, Real D, Yellow Pages, ABC Financial, AcuSport, BBVA, Babcock

Related questions

  • 25
What are some of the reporting tools in WebFOCUS vs. Business Objects?
  • 52
Has anyone found a process to migrate reports in WebFocus to Microsoft SSRS?
  • 26
What is your opinion of the 2021 Gartner Magic Quadrant for Analytics & BI Platforms?
  • 33
What is ITOM (IT Operations Management)?
  • 6
When evaluating Predictive Analytics, what aspect do you think is the most important to look for?
  • 29
What is the easiest to use analytics platform?
  • 115
What is the difference between Online Analytical Processing (OLAP) and Data Mining?
  • 5
What are some interesting use cases that enterprises are using advanced analytics?
  • 6
Why is Predictive Analytics important for companies?

Product Categories

Product Categories
Predictive Analytics
Embedded BI

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ibi WebFOCUS Reviews Summary
Author infoRatingReview Summary
Technical Director / Solutions Architect at InfoBuild4.5I use Information Builders WebFOCUS for developing business intelligence solutions and web-based applications. It's versatile and powerful, integrating data management and reporting. A major strength is its all-in-one nature, though documentation could be improved.
Data Warehouse Analyst at a insurance company with 1,001-5,000 employees5.0No summary available
Data Warehouse Analyst at a insurance company with 1,001-5,000 employees4.0I manage projects for an insurance company using WebFOCUS, which efficiently supports multiple platforms and offers cloud integration. It excels in customizable report generation, although success depends on effectively using the tool and understanding the data for relevant analysis.
Service Architec at Gofore Oyj3.5No summary available
Works at a government with 5,001-10,000 employees5.0No summary available
Works with 10,001+ employees4.5No summary available
Works with 10,001+ employees5.0No summary available
Works at a government with 5,001-10,000 employees4.5No summary available