IBM InfoSphere MDM Reviews

Vendor: IBM

3.7 out of 5

9 reviews
90% willing to recommend

What is IBM InfoSphere MDM?

InfoSphere Master Data Management (MDM) is the most complete, proven and powerful MDM solution with collaborative and operational capabilities. InfoSphere MDM manages master data for single or multiple domains - customers, patients, citizens, suppliers, locations, products, services offerings, accounts and more - for improving application & business process effectiveness

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IBM InfoSphere MDM is the #6 ranked solution in top Master Data Management (MDM) Software solutions. PeerSpot users give IBM InfoSphere MDM an average rating of 7.4 out of 10. IBM InfoSphere MDM is most commonly compared to SAP Master Data Governance: IBM InfoSphere MDM vs SAP Master Data Governance. IBM InfoSphere MDM is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 27% of all views.

Buyer's Guide

Master Data Management (MDM) Software

July 2025

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Featured IBM InfoSphere MDM reviews

SoumikDolui

Assistant Consultant at Tata Consultancy Services

It's a tough tool for developers. Right now in the market, I think Informatica MDM is number one and is used a lot. IBM MDM was developed by some other company and IBM developed it more. There are definitely some flaws. The tool is difficult to understand from a customer perspective and for developers. Generally, customers can understand Informatica MDM and its functionality easily. If a developer is facing issues with IBM MDM, then a customer will definitely not understand most of the functionality. That is the main concern. IBM is introducing some Next-Gen MDM, where they are using a lot of current technologies and machine learning. Most of the problems we may be facing right now are probably solved in that version.

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Mninawa Mkoko

Solutions Architecture at Felidaen

When users update their information on one product, the data is sent to a database. My approach was to maintain a master data record, ensuring that each platform loads the latest updated record. Instead of having three separate records, the system keeps one master data record, storing the…

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it_user1272144

Enterprise Architect at a legal firm with 1,001-5,000 employees

There are not really many areas of the product that need improvement. They have already moved it to the cloud and that is available at the moment. It is not really an additional feature because that capability is there, I just have not used it myself. I left just before the last company was with was moving to the cloud environment. That would be useful in my opinion if it had been available to me. They had just upgraded the UI for it in a previous release, which was a major improvement. Three or four years ago, I would have instantly said the Stewardship UI needed an update if asked for an area that needed improvement and it would absolutely have been my first thought. But that has been done recently and they did a nice job of it. They have good interfacing with other databases within the suite, and that is a fine feature. Because of the complete integration of the InfoSphere suite, the integration with the ETL (Extract, Transform and Load) and the other parts of InfoSphere work really well together. I really do not think there is anything else I need. It does what it needs to do for the MDM market and its users.

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IBM InfoSphere MDM mindshare

As of July 2025, the mindshare of IBM InfoSphere MDM in the Master Data Management (MDM) Software category stands at 8.8%, up from 7.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Master Data Management (MDM) Software

Key learnings from peers

Valuable Features

IBM InfoSphere MDM boasts standout features including flexibility with web services, its probabilistic search engine, and customer data matching capabilities. Users value the Evergreen Console UI and suspect duplicate processing. The system's ability to standardize and match names using global name recognition is key. Beneficial features also include governance, end-profiling, ETL for metadata visibility, and integration with workflow engines through the Data Stewardship UI, supported by a robust probabilistic matching engine and effective inbuilt data models.

"When users update their information on one product, the data is sent to a database. My approach was to maintain a master data record, ensuring that each platform loads the latest updated record. Instead of having three separate records, the system keeps one master data record, storing the historical records for reference."
"The advantage is that the matching engine is very good, so that's why customers generally prefer it. From the inbuilt data model perspective, IBM MDM is good."
"There are not really many areas of the product that need improvement because the product stays up-to-date with data management needs."

Room for Improvement

IBM InfoSphere MDM requires improvements in GUI clarity, database functionality, and real-time global name recognition. Enhanced training and documentation are essential. Ease of use for developers and customers needs attention. Cloud integration should be refined. Although UI upgrades and cloud transition have occurred, customization challenges and complex stack architecture remain. Reference and master data management is suboptimal, compelling users to consider alternatives.

"IBM InfoSphere MDM's UI is complicated. It also needs to improve its on-prem configuration."
"The tool is difficult to understand from a customer perspective and for developers."
"The product is really only created for large organizations."

Pricing

IBM InfoSphere MDM pricing varies based on the number of parties maintained. Although not cheap to acquire or operate, it is essential for organizations requiring robust data management. Many select record license schemes to suit their needs. While the cost may be high for small and mid-sized businesses, it proves valuable to large enterprises with complex workflows. Patience is advised during the pricing and licensing process.

"It may be costly for small organizations but adds value for large organizations with demanding workflows."

Service and Support

IBM InfoSphere MDM receives mixed feedback regarding customer service and technical support. Some users find it poor, while others appreciate prompt response times and satisfactory interactions through the ticketing system. Technical support often varies depending on the source, with some experiencing direct assistance from IBM and others through third-party suppliers. Some suggest that bridging different components and departments within IBM could enhance support quality.

Deployment

IBM InfoSphere MDM has a complex initial setup due to poor documentation and compatibility challenges with other systems. While some found it straightforward, others noted the need for careful planning and IBM support. Developers with Java/J2EE and Unix skills may find deployment manageable, but configuration and full understanding require significant time. Factors such as infrastructure and experience play roles in the process duration, with deployments ranging from minutes to several hours, and configurations spanning days.

Scalability

Organizations experienced occasional scalability challenges with IBM InfoSphere MDM, primarily linked to platform sizing and the selection criteria. With the correct platform sizing, scalability generally posed no issues. On-premise users faced more obstacles compared to those utilizing cloud capabilities, where scalability was less problematic through vertical and horizontal scaling. A web cloud-based approach allowed scaling according to demand, using resources like CPU and memory to enhance performance as needed.

Stability

Users find IBM InfoSphere MDM stable. Reports mention no issues even with extensive use, such as 300 million transactions daily at Lloyds bank. Descriptions include terms like "fine," "worked without a problem," and "good." It's recognized as built for large-scale industrial applications, emphasizing reliability. Stability does not appear to be a concern according to feedback provided.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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