Kayako is a powerful customer service and support platform that gives your team the tools they need to communicate with customers across live chat, email, facebook and twitter.
| Product | Market Share (%) |
|---|---|
| Kayako | 0.2% |
| ServiceNow | 21.2% |
| JIRA Service Management | 8.8% |
| Other | 69.8% |
Our approach brings every interaction your customer has with your business into Kayako and presents your agents with a comprehensive customer journey. This gives your team the context they need to immediately respond and support customers in a way that’s quick, accurate and personal.
Kayako is used by over 130,000 customer support pros in businesses of all sizes around the world, including Peugeot, NASA, Fedex, and GE.
Toshiba Canada, Disney, Avast, Namecheap, Texas Tech University
