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Lucidworks Reviews

Vendor: Lucidworks
4.3 out of 5
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What is Lucidworks?

Lucidworks is an advanced technology specializing in AI-driven search solutions that empower enterprises to deliver personalized data experiences. It taps into vast sources of information to enable meaningful interactions and deepen user engagement.

Get the Indexing and Search Buyer's Guide and find out what your peers are saying about Lucidworks, Elastic Search, IBM StoredIQ and more!
Lucidworks is the #7 ranked solution in top Indexing and Search solutions. PeerSpot users give Lucidworks an average rating of 8.6 out of 10. Lucidworks is most commonly compared to Elastic Search: Lucidworks vs Elastic Search.
Buyer's Guide
Indexing and Search
June 2026
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Helped 900,644 peers since 2012

Lucidworks mindshare

As of June 2026, the mindshare of Lucidworks in the Indexing and Search category stands at 5.8%, down from 11.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Lucidworks5.8%
Elastic Search10.1%
OpenText Knowledge Discovery (IDOL)6.2%
Other77.9%
Indexing and Search
 
 
Key learnings from peers
Last updated Mar 27, 2026

Valuable Features

  • "The valuable features are automation and multiple connectors available out of the box, and it is simple to manage and easier to use for all users."
  • "We have a single powerful search solution, which provides search capabilities for all our needs."
  • "Provides the ability to control how indexing and searching perform and controls how the scoring for search results is done, letting you customize the search experience according to your needs."

Room for Improvement

  • "The price of the solution is a little high and the downside is there is not a perpetual license available."
  • "The solution could improve by adding more AI and natural language processing."
  • "Having some kind of prebuilt client UI will be helpful."

Pricing

  • "The price of the solution is a little high and the downside is there is not a perpetual license available. I have to renew it annually. The price of Lucidworks can be difficult for some of my clients to afford."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Indexing and Search Buyer's Guide for additional reliable information.

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Learn more about Lucidworks

Lucidworks offers a comprehensive platform for leveraging robust search capabilities powered by artificial intelligence. The technology seamlessly integrates into existing frameworks to harness data-driven insights, facilitating improved decision-making. This adaptability makes it an invaluable tool for enhancing user interaction by anticipating and aligning with user needs through context-aware search experiences. The intuitive system allows organizations to unlock the full potential of their data, driving higher satisfaction and engagement among users.

What are the key features of Lucidworks?
  • AI-Powered Insights: Utilizes machine learning to deliver relevant search results.
  • Scalable Architecture: Supports large-scale data environments effortlessly.
  • Semantic Understanding: Interprets complex user queries for precise outcomes.
  • Customizable Search: Tailors search functionalities to specific business needs.
What benefits should users look for?
  • Improved Efficiency: Reduces time required to find relevant information.
  • Enhanced User Engagement: Increases satisfaction through tailored experiences.
  • Actionable Insights: Provides data-driven insights for better decision-making.
  • Cost Reduction: Lowers resource expenditure via intelligent search processes.

Lucidworks is implemented effectively across industries such as e-commerce, where personalized product recommendations enhance customer journeys. In finance, it optimizes data access for prompt decision-making, while in healthcare, it facilitates faster research discoveries through precise data searches.

Lucidworks customers

Wells Fargo, Cisco, Nike, Target, Verizon, Hortonworks

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Lucidworks Reviews Summary
Author infoRatingReview Summary
Department Manager at a tech vendor with 501-1,000 employees4.5I find Lucidworks easy to use, stable, and valuable for its automation and connectors, despite its high price and need for more AI. I recommend it for enterprise search.
Department Manager at a tech services company with 51-200 employees4.0I found Fusion a powerful search solution for diverse resources, offering customizable indexing, scoring, and valuable facets. My main improvement suggestion is a prebuilt client UI.
reviewer1679460 - PeerSpot reviewer
reviewer1679460
Department Manager at a tech vendor with 501-1,000 employees
Sep 24, 2021
Multiple connectors available, simple to manage, and easy to use for all users

What is most valuable?



The valuable features are automation and multiple connectors available out of the box. It is simple to manage and easier to use for all users.



What needs improvement?



The solution could improve by adding more AI and natural language processing.



For how long have I used the solution?



I have been using Lucidworks for approximately five years.



What do I think about the stability of the solution?



Lucidworks is stable. We had one or two strange issues, but other than that everything works well.



What do I think about the scalability of the solution?



The solution is best suited for mid to large-range companies.



How are customer service and technical support?



The Lucidworks technical support service level depends on who will be assigned to the ticket created. Many of the support agents are knowledgeable and fast to respond to the tickets.



Which solution did I use previously and why did I switch?



We are using some IBM solutions alongside Lucidworks.



How was the initial setup?



The installation is very easy.



What's my experience with pricing, setup cost, and licensing?



The price of the solution is a little high and the downside is there is not a perpetual license available. I have to renew it annually. The price of Lucidworks can be difficult for some of my clients to afford.



What other advice do I have?



I would recommend Lucidworks to anyone looking for an enterprise and search solution.

I rate Lucidworks a nine out of ten.


OK
Omark
Department Manager at a tech services company with 51-200 employees
Dec 14, 2017
Provides the ability to control how indexing and searching perform

What is our primary use case?



Fusion have been used as a search engine for different resources: website, geo locations and relational database.



How has it helped my organization?



We have a single powerful search solution, which provides search capabilities for all our needs. We are able to solve complex operations, like searching for all locations within an area or building a relation between the relational database and a word document. 



What is most valuable?



  • Facets were one of the major features which provide powerful ways to filter search results.
  • A wide range of connectors allows you to utilize Fusion on different areas.
  • Ability to control how indexing and searching perform and controls how the scoring for search results is done, letting you customize the search experience according to your needs.
  • High availability 


What needs improvement?



Having some kind of prebuilt client UI will be helpful. Though it might be hard having different UI languages and technologies.  



For how long have I used the solution?



One to three years.

Which solution did I use previously and why did I switch?



I used the search solution by IBM called Omnifind, which was hard to customize.



Which other solutions did I evaluate?



Google Search Appliance and open source Solr.