Try our new research platform with insights from 80,000+ expert users

Lucidworks vs OpenText Knowledge Discovery (IDOL) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lucidworks
Ranking in Indexing and Search
4th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Knowledge Discover...
Ranking in Indexing and Search
3rd
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Indexing and Search category, the mindshare of Lucidworks is 6.3%, down from 11.1% compared to the previous year. The mindshare of OpenText Knowledge Discovery (IDOL) is 6.1%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
OpenText Knowledge Discovery (IDOL)6.1%
Lucidworks6.3%
Other87.6%
Indexing and Search
 

Featured Reviews

reviewer1679460 - PeerSpot reviewer
Department Manager at a tech vendor with 501-1,000 employees
Multiple connectors available, simple to manage, and easy to use for all users
The valuable features are automation and multiple connectors available out of the box. It is simple to manage and easier to use for all users The solution could improve by adding more AI and natural language processing. I have been using Lucidworks for approximately five years. Lucidworks is…
ERICK RAMIREZ - PeerSpot reviewer
Team Lead Solutions Architect at IMEXPERTS DO BRASIL
Scales linearly and vertically; primarily used in AI
If I am not wrong, IDOL is working to release improvements in new capabilities in the next six months. There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment. I would like to see some machine learning capabilities added to the next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a single powerful search solution, which provides search capabilities for all our needs."
"Provides the ability to control how indexing and searching perform and controls how the scoring for search results is done, letting you customize the search experience according to your needs."
"The valuable features are automation and multiple connectors available out of the box, and it is simple to manage and easier to use for all users."
"The valuable features are automation and multiple connectors available out of the box. It is simple to manage and easier to use for all users."
"IDOL is a scalable solution: If a client needs to process more unstructured media content, they can scale IDOL both linearly and vertically, and you can scale this solution very easily."
"Capability of processing and analysing unstructured data, like audio and video analysis."
"Enterprise search success (finding what documents you're looking for) has gone up over 30% with users finding their hit on the first page of results as opposed to the 2,3,4th or giving up entirely."
"IDOL has several important visual analytics, like face recognition and object detection and recognition."
"Speed improvements over older Fetch architecture."
"Satisfaction and ability to find relevant content has increased over 50% based on our before and after survey results."
 

Cons

"Having some kind of prebuilt client UI will be helpful."
"The solution could improve by adding more AI and natural language processing."
"The price of the solution is a little high and the downside is there is not a perpetual license available."
"Having some kind of prebuilt client UI will be helpful."
"The interface needs to be mobile friendly, which I understand is in the backlog of future improvements."
"Technical support could improve a lot."
"IDOL's tech support needs improvement."
"Understanding how to optimize Lua Scripting configuration to improve performance. Lua Scripts added to a CFS configuration can cause the CFS processing to slow down, if the scripts are not scoped to only run against specific indexing jobs or database content."
"There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment."
"On-premise implementation and installation is very complicated."
 

Pricing and Cost Advice

"The price of the solution is a little high and the downside is there is not a perpetual license available. I have to renew it annually. The price of Lucidworks can be difficult for some of my clients to afford."
Information not available
report
Use our free recommendation engine to learn which Indexing and Search solutions are best for your needs.
885,264 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
38%
Manufacturing Company
14%
Comms Service Provider
6%
Healthcare Company
6%
Transportation Company
17%
Government
16%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
Micro Focus IDOL, HPE Autonomy IDOL, HPE IDOL
 

Overview

 

Sample Customers

Wells Fargo, Cisco, Nike, Target, Verizon, Hortonworks
RTVE, Krungthai Bank, Kainos, Capax Discovery
Find out what your peers are saying about Lucidworks vs. OpenText Knowledge Discovery (IDOL) and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.