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ManageEngine Desktop Central MSP [EOL] Reviews

Vendor: ManageEngine
4.5 out of 5
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What is ManageEngine Desktop Central MSP [EOL]?

Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.

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Buyer's Guide
ManageEngine Desktop Central MSP [EOL]
August 2025
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Helped 866,218 peers since 2012

Featured ManageEngine Desktop Central MSP [EOL] reviews

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PeerResearch reports based on ManageEngine Desktop Central MSP [EOL] reviews

TypeTitleDate
CategoryRemote Monitoring and Management (RMM)Aug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
 
 
Key learnings from peers

Valuable Features

  • "The endpoint management is great."
  • "ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application. In this case, the remote control, distribution software, deployment, patch management, and configuration in different systems. ManageEngine Desktop Central MSP has multi-platforms. They have recently implemented new features, such as endpoint security that incorporates vulnerability management and browser security."
  • "The solution is easy to understand. For example, when you remoting to the user's system, you don't have that option to only log in. On this product, you are connecting to the user's computer, it prompts you for what you want to do. You can select that you want to assist the user. The user on the other side will receive a prompt stating that there is someone trying to connect to your system, they can accept or decline the connection. Overall, the solution is easy to connect to the user's system."

Room for Improvement

  • "Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud."
  • "I have found ManageEngine Desktop Central MSP has many different network issues. Additionally, they need to incorporate more features, they are lacking add-ons."
  • "When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better. They call us with the user's information but if it was possible for them to populate the information when they log the user on IM, and when clicking on ADManager in the system, the information could populate there. We would then only have to add a little more information which would save time."

Pricing

  • "ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America."
  • "When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved."
  • "This product is very cheap compared to others."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ManageEngine Desktop Central MSP [EOL] Buyer's Guide for additional reliable information.

Learn more about ManageEngine Desktop Central MSP [EOL]

ManageEngine Desktop Central MSP [EOL] was previously known as Desktop Central MSP.

ManageEngine Desktop Central MSP [EOL] customers

South Jersey Techies, DCI, Lumen 21, Provendo, Saga, Gyver, AcroTec

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Product Categories

Product Categories
Remote Monitoring and Management (RMM)
 
ManageEngine Desktop Central MSP [EOL] Reviews Summary
Author infoRatingReview Summary
Head of Infrastructure at a financial services firm with 11-50 employees4.5No summary available
Product Manager at a tech services company with 11-50 employees4.5No summary available
Senior Information Technology Security Consultant at Intelector3.5No summary available
Cloud Solutions Architect at a philanthropy with 51-200 employees4.0No summary available
CEO at IMART OFFICE CONSULTANTSNo summary available
Administrador Sistemas VMware at a tech services company with 10,001+ employees4.0No summary available
Senior Service Desk Analyst at a tech vendor with 10,001+ employees5.0No summary available