LogMeIn Central vs ManageEngine Desktop Central MSP [EOL] comparison

Why PeerSpot?

GoTo and ManageEngine are both solutions in the Remote Monitoring and Management (RMM) category. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

2,522 Views
1,967 Comparison Views

100% willing to recommend

ManageEngine Desktop Centra...

Read 7 ManageEngine Desktop Central MSP [EOL] reviews

100% willing to recommend

LogMeIn Central

ManageEngine Desktop Centra...

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Executive Summary

We performed a comparison between LogMeIn Central and ManageEngine Desktop Central MSP [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: October 2026).

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Remote Monitoring and Management (RMM)

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (13th)

ManageEngine Desktop Centra...

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

reviewer1191933

Associate Director of Information Technology at a computer software company with 51-200 employees

Scalable, good search features, and good options for multiple displays

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

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Donathon Ong

Head of Infrastructure at a financial services firm with 11-50 employees

Responsive support, a straightforward setup, and great endpoint management

There have been a few bugs. I would hope there would be a direct integration to the various cloud solutions, like Intune. Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud. It doesn't have this integration with the respective cloud solutions, and if it could have this kind of integration, it would be better. I wouldn't deploy ManageEngine as a standalone since it works better as a compliment rather than an entire solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"Unattended remote assistance."

"Using the product, we provide a quicker response when supporting customers."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"I like the encryption and security of LogMeIn; I think the end-to-end security on it, in and of itself, is really good, and I use the two-step login system and it's great."

"The initial setup was simple."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"The initial setup was very easy."

More LogMeIn Central pros

"This really is a great tool that works well both on-premises and in the cloud, with a nifty feature for demilitarized zone deployments."

"ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application. In this case, the remote control, distribution software, deployment, patch management, and configuration in different systems. ManageEngine Desktop Central MSP has multi-platforms. They have recently implemented new features, such as endpoint security that incorporates vulnerability management and browser security."

"The solution is easy to understand. For example, when you remoting to the user's system, you don't have that option to only log in. On this product, you are connecting to the user's computer, it prompts you for what you want to do. You can select that you want to assist the user. The user on the other side will receive a prompt stating that there is someone trying to connect to your system, they can accept or decline the connection. Overall, the solution is easy to connect to the user's system."

"The endpoint management is great."

"The investment that they're making, and the returns that they're getting, are significantly high and the value for purchases is quite huge."

"The features that I have found most valuable are the threats and patches element of it. We have done quite a lot of testing compared to other vendors with identifying the vulnerabilities. This means a lot more accuracy in terms of the patches and making sure it's all up to date."

"ManageEngine Desktop Central MSP has helped the way our organization functions."

"The interface is intuitive, easy to use, and has a low learning curve."

More ManageEngine Desktop Central MSP [EOL] pros

Cons

"There are some screens that are just ugly and difficult to manipulate."

"Sometimes it just fails to load."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"It is easy to get locked out, which is something that needs to be improved."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

More LogMeIn Central cons

"I have found ManageEngine Desktop Central MSP has many different network issues. Additionally, they need to incorporate more features, they are lacking add-ons."

"Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud."

"Since this is an on-premise solution we had to update it a couple of times, and because we needed to use a command line to the server, it was not very easy, at least at that time to update the solution. The cloud version of this solution does not have this problem, but on the premise version, it was fairly cumbersome to apply to the Desktop Central server. This process could be made easier. This was the only issue I found with my colleague."

"Although they say it is an enterprise solution, we don't have 24/seven human support. All we have is only 24/five support available from the vendor."

"When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better. They call us with the user's information but if it was possible for them to populate the information when they log the user on IM, and when clicking on ADManager in the system, the information could populate there. We would then only have to add a little more information which would save time."

"The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space."

"The stability is sometimes negatively affected by updates."

"There have been a few bugs."

Pricing and Cost Advice

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

More LogMeIn Central pricing and cost advice

"ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America."

"This product is very cheap compared to others."

"When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved."

"This product has an easy setup, good support, and a good price."

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Top Industries

By visitors reading reviews

Construction Company

13%

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	2

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Product Reports

Buyer's Guide

LogMeIn Central

October 2026

Download LogMeIn Central product report

Buyer's Guide

ManageEngine Desktop Central MSP [EOL]

October 2026

ManageEngine Desktop Central MSP [EOL] report

Download ManageEngine Desktop Central MSP [EOL] product report

Also Known As

No data available

Desktop Central MSP

Overview

LogMeIn Central provides remote access, unattended remote assistance, and file transfer features. It supports tasks like system management without user intervention and is favored for its speed, security, and remote control capabilities.

LogMeIn Central is designed for organizations requiring efficient IT management and robust remote support. It enables access to servers, desktops, and laptops, assisting remote employees in maintaining connectivity. Tasks such as system updates, backups, network configurations, and security management are seamlessly executed, ensuring operational efficiency and secure client system administration. Users benefit from managing endpoints and maintaining consistent connectivity across locations. Challenges remain with screen clarity, pricing, and browser updates, while enhancements are desired for file transfer intuitiveness, API robustness, and web functionality. Customer service responsiveness and billing clarity are noted areas for improvement.

What are the main features of LogMeIn Central?

Remote Access: Provides secure control of devices from afar.
Unattended Remote Assistance: Allows intervention without user presence.
File Transfer: Supports transferring files across devices.
Multiple Displays: Facilitates remote management of multiple screens.
Keyword Search: Enhances system management efficiency.
Granular Permissions: Organizes access for efficiency with multiple clients.

What benefits should users consider?

Operational Efficiency: Streamlines remote IT tasks and support.
Enhanced Security: Protects data and maintains secure connections.
Time Management: Enables system updates during non-working hours.
Versatile Support: Adapts to a diverse range of client systems.

In specific industries such as non-profits and educational institutions, LogMeIn Central plays a crucial role in managing technology infrastructure across campuses or locations. Despite cost concerns, it remains a preferred tool for IT professionals handling numerous endpoints, enhancing productivity while maintaining budgetary constraints.

GoTo

Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.

ManageEngine

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

South Jersey Techies, DCI, Lumen 21, Provendo, Saga, Gyver, AcroTec

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2026

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