LogMeIn Central vs LogMeIn Pro comparison

The compared LogMeIn Central and LogMeIn Pro solutions aren't in the same category. LogMeIn Central is ranked #14 in RMM , and holds a 3.0% mindshare in the category. LogMeIn Pro is ranked #22 in VUS , with an average rating of 9.0, and holds a 1.4% mindshare. Additionally, 100% of LogMeIn Central users are willing to recommend the solution, compared to 86% of LogMeIn Pro users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

658 Views
403 Comparison Views

100% willing to recommend

LogMeIn Pro

Read 20 LogMeIn Pro reviews

708 Views
419 Comparison Views

86% willing to recommend

LogMeIn Central

LogMeIn Pro

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between LogMeIn Central and LogMeIn Pro based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2025

Download the complete report

Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (14th)

LogMeIn Pro

Average Rating

9.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

Remote Access (22nd)

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.0%, down 5.0% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.4% mindshare, up 1.0% since last year.

Remote Monitoring and Management (RMM)

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Read full review

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It saves us drive time, we don't have to go to clients. We can just use remote access."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"It is a scalable solution."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

"The initial setup was pretty straightforward."

"Using the product, we provide a quicker response when supporting customers."

More LogMeIn Central pros

"Being able to remote access my computer means I can work at night from my house."

"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"I can copy information and put it into a presentation that I may be putting together at another location."

"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."

"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."

"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."

"I can login to my office computer, go into all of my software, and work from a remote location."

More LogMeIn Pro pros

Cons

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"The solution is expensive as hell."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"I do not like the antivirus."

"Sometimes it just fails to load."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"They should provide intermediate device limit options for the users."

More LogMeIn Central cons

"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"The high pricing of the product is its only shortcoming that needs improvement."

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"The only issue is that they could have a tier between 10 seats and 50."

More LogMeIn Pro cons

Pricing and Cost Advice

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"The solution's price is reasonable."

"Coming from where it was free, it's getting to be expensive."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

More LogMeIn Central pricing and cost advice

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"The company does not scale the price based upon use."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

More LogMeIn Pro pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

860,592 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

University

Financial Services Firm

12%

Manufacturing Company

11%

Computer Software Company

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LogMeIn Central?

It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for LogMeIn Central?

The solution's price is reasonable.

See all answers

What needs improvement with LogMeIn Central?

They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.

See all answers

What do you like most about LogMeIn Pro?

The remote services feature is definitely the most valuable, along with the capability to print remotely.

See all answers

What is your experience regarding pricing and costs for LogMeIn Pro?

The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.

See all answers

What needs improvement with LogMeIn Pro?

See all answers

Comparisons

NinjaOne vs LogMeIn Central

Compared 20% of the time

ConnectWise RMM vs LogMeIn Central

Compared 15% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 13% of the time

Atera vs LogMeIn Central

Compared 10% of the time

LogMeIn Rescue vs LogMeIn Central

Compared 7% of the time

More LogMeIn Central Competitors

Microsoft Remote Desktop Services vs LogMeIn Pro

Compared 34% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 18% of the time

Microsoft Intune vs LogMeIn Pro

Compared 8% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 7% of the time

ConnectWise ScreenConnect vs LogMeIn Pro

Compared 6% of the time

More LogMeIn Pro Competitors

Product Reports

Buyer's Guide

LogMeIn Central

June 2025

Download LogMeIn Central product report

Buyer's Guide

LogMeIn Pro

June 2025

Download LogMeIn Pro product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

The North Face, Slingbox, Lutron, The Weather Company

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2025

Download Free Report

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM). Updated: June 2025.

DOWNLOAD NOW

860,592 professionals have used our research since 2012.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.