Kaseya VSA vs LogMeIn Central comparison

Kaseya and GoTo are both solutions in the Remote Monitoring and Management (RMM) category. Kaseya is ranked #2 with an average rating of 8.0, while GoTo is ranked #14. Kaseya holds a 15.0% mindshare in RMM, compared to GoTo’s 3.4% mindshare. Additionally, 85% of Kaseya users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

Kaseya VSA

Read 33 Kaseya VSA reviews

3,516 Views
2,567 Comparison Views

85% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

1,192 Views
870 Comparison Views

100% willing to recommend

Kaseya VSA

LogMeIn Central

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

Kaseya VSA and LogMeIn Central compete in the remote monitoring and management sector. Kaseya VSA stands out in customization and script automation, providing an edge in efficiency, whereas LogMeIn Central excels in support and integration, ideal for those prioritizing these.

Features: Kaseya VSA provides robust automation and scripting tools, advanced reporting features enhancing decision-making, and patch management. LogMeIn Central offers extensive integration options, strong security features like antivirus management, and reliable remote access control.

Room for Improvement: Kaseya VSA could improve by simplifying its complex customization process, enhancing speed of support, and optimizing deployment time. LogMeIn Central can enhance its feature set by improving connection speed, expanding security controls, and providing deeper analytics functionalities.

Ease of Deployment and Customer Service: Kaseya VSA offers flexible deployment models but may require substantial setup time, with responsive customer service needing faster issue resolution. LogMeIn Central is known for its quick, straightforward deployment with minimal barriers and proactive customer service providing fast access to solutions.

Pricing and ROI: Kaseya VSA features competitive pricing and significant ROI through automation, albeit with high initial setup costs due to its complexity. LogMeIn Central offers transparent pricing, moderate setup costs, fast deployment, and integration that allows quicker ROI, emphasizing a lower barrier to entry for users.

To learn more, read our detailed Kaseya VSA vs. LogMeIn Central Report (Updated: March 2026).

Buyer's Guide

Kaseya VSA vs. LogMeIn Central

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya VSA

Ranking in Remote Monitoring and Management (RMM)

2nd

Average Rating

7.6

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

Patch Management (10th)

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

14th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Kaseya VSA is 15.0%, up from 8.1% compared to the previous year. The mindshare of LogMeIn Central is 3.4%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
Kaseya VSA	15.0%
LogMeIn Central	3.4%
Other	81.6%

Remote Monitoring and Management (RMM)

Featured Reviews

Farhood Nishat

Senior Manager at dinCloud, Inc.

Lightweight tool aids in remote management but needs better support

Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed services The best features of Kaseya VSA are that it's lightweight over the machine and does not create…

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."

"The best features of Kaseya VSA are that it's lightweight over the machine and does not create any overhead over the machine resources, which we really appreciate."

"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."

"We have all the necessary modules for monitoring on the server and workstations."

"The remote support is the most valuable aspect of the solution."

"The remote management is quite good. Also, the patch management and service desk are great features of the solution."

"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""

"As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. So we always look for, "Hey, there's an idle machine. We can work on that one now." And to say it makes it easy, we can do that at a glance. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance."

More Kaseya VSA pros

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"Unattended remote assistance is the most valuable for us – I save travel time and money."

"We install our PCs at customer locations throughout the country and are able to support them remotely rather than having to travel to those locations."

"The initial setup was pretty straightforward."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"If you have a small footprint in the IT department, it's a very efficient tool to give a very well-rounded perspective of remote access and security control on devices, and in an environment where it's geographically disbursed."

More LogMeIn Central pros

Cons

"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."

"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."

"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."

"Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern."

"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."

"The predefined reports are not up to the mark and you have to do a lot of customization."

"I have encountered scalability issues."

"The audit and KNM tools could improve."

More Kaseya VSA cons

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day."

"The price. I complain about it all the time."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"Our clients are having issues with printing."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"The initial load is terribly slow and often has delays with the login page loading."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"The solution is expensive as hell."

More LogMeIn Central cons

Pricing and Cost Advice

"It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."

"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."

"Licensing is available on a yearly basis and is priced per node."

"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."

"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."

"I think it costs more than ManageEngine."

"The solution is robust and the price is good for the features that are provided."

"Though I don't have complete visibility over the solution's pricing, the solution is not cheap, from what I remember. The solution is on the pricey end."

More Kaseya VSA pricing and cost advice

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"The solution's price is reasonable."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"Coming from where it was free, it's getting to be expensive."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

More LogMeIn Central pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Performing Arts

12%

Educational Organization

Real Estate/Law Firm

Wholesaler/Distributor

Manufacturing Company

Performing Arts

Healthcare Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

Questions from the Community

What needs improvement with Kaseya VSA?

So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI. So far, eve...

See all answers

What is your primary use case for Kaseya VSA?

I am currently working with remote monitoring and management solutions, primarily for patch management. I could describe a few use cases for it, and I use it for that.

See all answers

What advice do you have for others considering Kaseya VSA?

I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rating of 9.

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Compared 7% of the time

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Product Reports

Buyer's Guide

Kaseya VSA

March 2026

Download Kaseya VSA product report

Buyer's Guide

LogMeIn Central

March 2026

Download LogMeIn Central product report

Overview

Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.

VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.

VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

Kaseya VSA Features

Kaseya VSA has many valuable key features. Some of the most useful ones include:

Remote monitoring and management: Kaseya VSA enables administrators to remotely monitor and manage multiple devices and endpoints, including desktops, laptops, servers, and mobile devices.

Help desk ticketing: The solution provides a help desk ticketing system for managing and resolving IT support requests.

Patch management: This feature automates the patch management process, helping organizations keep their systems up-to-date and secure.

Automated IT processes: Kaseya VSA offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

Reporting and analytics: Real-time monitoring, automated alerts, and reporting capabilities help administrators quickly identify and resolve issues.

Mobile device management: Administrators can manage and secure mobile devices, including iOS and Android devices.

Integration with third-party tools: Kaseya VSA integrates with a range of third-party tools and platforms, including Active Directory, Exchange, and others, to provide a comprehensive IT management solution.

Kaseya VSA Benefits

There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:

Efficient: Because the solution successfully automates routine IT tasks and provides a centralized platform for IT management, organizations can streamline their IT operations and improve efficiency.

Security: Kaseya VSA has a range of security and compliance features, including endpoint security, data encryption, and reporting, so systems and data remain secure.

Resolve issues quickly: The solution’s real-time monitoring allows administrators to resolve issues before they spiral into bigger problems.

Cost-efficient: With its capability to automate routine IT tasks, organizations can reduce the need for manual labor and as a result save time and money.

Reviews from Real Users

Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.

A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”

"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.

PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."

Kaseya

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck

Au Bon Pain, BELL (Building Educated Leaders for Life)

Buyer's Guide

Kaseya VSA vs. LogMeIn Central

March 2026

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