Atera vs LogMeIn Central comparison

Atera and GoTo are both solutions in the Remote Monitoring and Management (RMM) category. Atera is ranked #6 with an average rating of 10.0, while GoTo is ranked #14. Atera holds a 6.5% mindshare in RMM, compared to GoTo’s 3.4% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

Atera

Read 15 Atera reviews

3,426 Views
1,268 Comparison Views

93% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

1,192 Views
870 Comparison Views

100% willing to recommend

Atera

LogMeIn Central

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 2, 2025

LogMeIn Central and Atera compete in the remote management software market. Atera holds an advantage due to its comprehensive feature set and ease of use.

Features: LogMeIn Central provides advanced remote management, endpoint security, and a scalable infrastructure. Atera includes all-in-one remote monitoring and management, professional services automation, and billing tools. Atera's integration with third-party applications is highly valued by businesses.

Room for Improvement: LogMeIn Central could improve its complex deployment process and enhance customer service responsiveness. It may also benefit from improving accessibility features and simpler integration with external services. Atera could improve by expanding automation capabilities, offering more customization options, and enhancing its reporting features to provide deeper insights.

Ease of Deployment and Customer Service: Atera offers seamless cloud-based deployment with straightforward onboarding and efficient customer support. LogMeIn Central has a more complex deployment process and offers less immediate customer service responsiveness, which can impact user satisfaction.

Pricing and ROI: LogMeIn Central has a higher setup cost, providing extensive functionality for larger enterprises. Atera offers a cost-effective, predictable pricing structure that delivers considerable ROI for small to medium-sized businesses, with a flexible pricing model that supports long-term value without a significant initial investment.

To learn more, read our detailed Atera vs. LogMeIn Central Report (Updated: March 2026).

Buyer's Guide

Atera vs. LogMeIn Central

March 2026

Download the complete report

Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Remote Monitoring and Management (RMM)

6th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (13th), Network Monitoring Software (35th), IT Infrastructure Monitoring (35th), IT Service Management (ITSM) (12th), Patch Management (12th), AIOps (17th), Agentic Automation (7th)

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

14th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 6.5%, down from 10.3% compared to the previous year. The mindshare of LogMeIn Central is 3.4%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
Atera	6.5%
LogMeIn Central	3.4%
Other	90.1%

Remote Monitoring and Management (RMM)

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

Read full review

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."

"The most valuable features of this solution are automatic batch matching and unattended support access."

"I would say it's the number one tool for all ITMS."

"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

More Atera pros

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

"If you have a small footprint in the IT department, it's a very efficient tool to give a very well-rounded perspective of remote access and security control on devices, and in an environment where it's geographically disbursed."

"Unattended remote assistance is the most valuable for us – I save travel time and money."

"It saves us drive time, we don't have to go to clients, we can just use remote access."

"Provides remote access, allows me to get inside our network to be able to fix problems."

"Unattended remote assistance."

More LogMeIn Central pros

Cons

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

"The solution is scalable. However, in the past, we did have some issues."

"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

More Atera cons

"Our clients are having issues with printing."

"There are some screens that are just ugly and difficult to manipulate."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"Sometimes it just fails to load."

"The initial load is terribly slow and often has delays with the login page loading."

"I do not like the antivirus."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

More LogMeIn Central cons

Pricing and Cost Advice

"The solution cost approximately $200 Canadian per month."

"As an internal IT, it's gold right there. It is money in the bank."

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"Pricing is my favorite part of it. It was per user, not per client."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"Atera happened to have the best pricing model."

More Atera pricing and cost advice

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"The solution's price is reasonable."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"The price is a little high but it's competitive. The licensing process is fairly easy."

More LogMeIn Central pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

884,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

11%

Performing Arts

Comms Service Provider

Outsourcing Company

Manufacturing Company

Performing Arts

Healthcare Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

See all answers

What needs improvement with Atera?

See all answers

What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

See all answers

Ask a question

Earn 20 points

Comparisons

NinjaOne vs Atera

Compared 9% of the time

WhatsUp Gold vs Atera

Compared 7% of the time

JIRA Service Management vs Atera

Compared 7% of the time

Sendbird vs Atera

Compared 7% of the time

Kaseya VSA vs Atera

Compared 6% of the time

More Atera Competitors

Kaseya VSA vs LogMeIn Central

Compared 12% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 8% of the time

Microsoft Configuration Manager vs LogMeIn Central

Compared 8% of the time

ConnectWise RMM vs LogMeIn Central

Compared 7% of the time

N-able N-sight Remote Monitoring & Management vs LogMeIn Central

Compared 5% of the time

More LogMeIn Central Competitors

Product Reports

Buyer's Guide

Atera

March 2026

Download Atera product report

Buyer's Guide

LogMeIn Central

March 2026

Download LogMeIn Central product report

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Au Bon Pain, BELL (Building Educated Leaders for Life)

Buyer's Guide

Atera vs. LogMeIn Central

March 2026

Free Report: Atera vs. LogMeIn Central

Find out what your peers are saying about Atera vs. LogMeIn Central and other solutions. Updated: March 2026.

DOWNLOAD NOW

884,873 professionals have used our research since 2012.

See our Atera vs. LogMeIn Central report.

See our list of best Remote Monitoring and Management (RMM) vendors.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.