LogMeIn Central vs NinjaOne comparison

GoTo and NinjaOne are both solutions in the Remote Monitoring and Management (RMM) category. GoTo is ranked #15, while NinjaOne is ranked #1 with an average rating of 8.6. GoTo holds a 3.7% mindshare in RMM, compared to NinjaOne’s 10.4% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 95% of NinjaOne users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

1,988 Views
1,531 Comparison Views

100% willing to recommend

NinjaOne

Read 25 NinjaOne reviews

15,529 Views
3,261 Comparison Views

95% willing to recommend

LogMeIn Central

NinjaOne

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

LogMeIn Central and NinjaOne are prominent contenders in the remote management solutions category. NinjaOne holds a perceived advantage due to its superior functionality, integrations, and asset management capabilities.

Features: LogMeIn Central offers robust remote access, comprehensive endpoint management, and advanced security features, making it suitable for businesses with a focus on security and efficiency. NinjaOne excels in automation capabilities, detailed monitoring tools, and seamless integration with a variety of IT systems, which provides adaptability and compatibility advantages for diverse IT environments.

Room for Improvement: LogMeIn Central may need enhancements in its deployment process to reduce complexity and time consumption. It could also improve cost-effectiveness concerning ongoing expenses. NinjaOne can work on refining its default configurations to enhance out-of-the-box functionality. The user interface could benefit from further simplification for even greater user-friendliness, and some initial connectivity issues could be addressed for improved reliability.

Ease of Deployment and Customer Service: NinjaOne is recognized for a straightforward deployment experience and consistently responsive customer service, offering timely assistance. LogMeIn Central provides reliable customer support as well, but its deployment phase may demand more effort, possibly delaying implementation timelines.

Pricing and ROI: LogMeIn Central's pricing model is competitive at the initial stage but may lead to higher ongoing costs due to its feature structure. In contrast, NinjaOne requires a moderate initial investment but promises a higher ROI through its comprehensive feature set, leading to notable operational efficiencies and long-term value.

To learn more, read our detailed LogMeIn Central vs. NinjaOne Report (Updated: June 2026).

Buyer's Guide

LogMeIn Central vs. NinjaOne

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

15th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Remote Monitoring and Management (RMM)

1st

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (6th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (1st)

Mindshare comparison

As of August 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.7%, up from 3.1% compared to the previous year. The mindshare of NinjaOne is 10.4%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
NinjaOne	10.4%
LogMeIn Central	3.7%
Other	85.9%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer1191933

Associate Director of Information Technology at a computer software company with 51-200 employees

Scalable, good search features, and good options for multiple displays

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"The alerts are helpful."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"If you have a small footprint in the IT department, it's a very efficient tool to give a very well-rounded perspective of remote access and security control on devices, and in an environment where it's geographically disbursed."

"Unattended remote assistance."

More LogMeIn Central pros

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."

"NinjaOne is a great product. It is working and it is always developing."

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

"The tool's most valuable feature is third-party application updates."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."

More NinjaOne pros

Cons

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"I do not like the antivirus."

"Do not use the technical support."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

More LogMeIn Central cons

"The NinjaOne distribution server is highly dependent on an active directory."

"I would like to see more scripts for PowerShell commands."

"NinjaOne's pricing and user interface needs improvement."

"The solution could improve by optimizing the internet connection being used."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."

"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."

More NinjaOne cons

Pricing and Cost Advice

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"Coming from where it was free, it's getting to be expensive."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

More LogMeIn Central pricing and cost advice

"We currently pay $1.20 per device on a monthly basis."

"The product's pricing depends on the number of PCs or devices."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaRMM uses a subscription model."

"We got a pretty good deal. It was fairly affordable."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

16%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Comms Service Provider

10%

Manufacturing Company

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

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What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

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What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

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What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...

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Compared 7% of the time

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Product Reports

Buyer's Guide

LogMeIn Central

August 2026

Download LogMeIn Central product report

Buyer's Guide

NinjaOne

July 2026

Download NinjaOne product report

Overview

LogMeIn Central provides remote access, unattended remote assistance, and file transfer features. It supports tasks like system management without user intervention and is favored for its speed, security, and remote control capabilities.

LogMeIn Central is designed for organizations requiring efficient IT management and robust remote support. It enables access to servers, desktops, and laptops, assisting remote employees in maintaining connectivity. Tasks such as system updates, backups, network configurations, and security management are seamlessly executed, ensuring operational efficiency and secure client system administration. Users benefit from managing endpoints and maintaining consistent connectivity across locations. Challenges remain with screen clarity, pricing, and browser updates, while enhancements are desired for file transfer intuitiveness, API robustness, and web functionality. Customer service responsiveness and billing clarity are noted areas for improvement.

What are the main features of LogMeIn Central?

Remote Access: Provides secure control of devices from afar.
Unattended Remote Assistance: Allows intervention without user presence.
File Transfer: Supports transferring files across devices.
Multiple Displays: Facilitates remote management of multiple screens.
Keyword Search: Enhances system management efficiency.
Granular Permissions: Organizes access for efficiency with multiple clients.

What benefits should users consider?

Operational Efficiency: Streamlines remote IT tasks and support.
Enhanced Security: Protects data and maintains secure connections.
Time Management: Enables system updates during non-working hours.
Versatile Support: Adapts to a diverse range of client systems.

In specific industries such as non-profits and educational institutions, LogMeIn Central plays a crucial role in managing technology infrastructure across campuses or locations. Despite cost concerns, it remains a preferred tool for IT professionals handling numerous endpoints, enhancing productivity while maintaining budgetary constraints.

GoTo

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Status Pros, Mitchell and Company

Buyer's Guide

LogMeIn Central vs. NinjaOne

June 2026

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