LogMeIn Central vs NinjaOne comparison

Why PeerSpot?

GoTo and NinjaOne are both solutions in the Remote Monitoring and Management (RMM) category. GoTo is ranked #13, while NinjaOne is ranked #1 with an average rating of 8.7. GoTo holds a 3.9% mindshare in RMM, compared to NinjaOne’s 9.4% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 96% of NinjaOne users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

2,522 Views
1,967 Comparison Views

100% willing to recommend

NinjaOne

Read 26 NinjaOne reviews

18,703 Views
3,367 Comparison Views

96% willing to recommend

LogMeIn Central

NinjaOne

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

LogMeIn Central and NinjaOne are prominent contenders in the remote management solutions category. NinjaOne holds a perceived advantage due to its superior functionality, integrations, and asset management capabilities.

Features: LogMeIn Central offers robust remote access, comprehensive endpoint management, and advanced security features, making it suitable for businesses with a focus on security and efficiency. NinjaOne excels in automation capabilities, detailed monitoring tools, and seamless integration with a variety of IT systems, which provides adaptability and compatibility advantages for diverse IT environments.

Room for Improvement: LogMeIn Central may need enhancements in its deployment process to reduce complexity and time consumption. It could also improve cost-effectiveness concerning ongoing expenses. NinjaOne can work on refining its default configurations to enhance out-of-the-box functionality. The user interface could benefit from further simplification for even greater user-friendliness, and some initial connectivity issues could be addressed for improved reliability.

Ease of Deployment and Customer Service: NinjaOne is recognized for a straightforward deployment experience and consistently responsive customer service, offering timely assistance. LogMeIn Central provides reliable customer support as well, but its deployment phase may demand more effort, possibly delaying implementation timelines.

Pricing and ROI: LogMeIn Central's pricing model is competitive at the initial stage but may lead to higher ongoing costs due to its feature structure. In contrast, NinjaOne requires a moderate initial investment but promises a higher ROI through its comprehensive feature set, leading to notable operational efficiencies and long-term value.

To learn more, read our detailed LogMeIn Central vs. NinjaOne Report (Updated: September 2026).

Buyer's Guide

LogMeIn Central vs. NinjaOne

September 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

13th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Remote Monitoring and Management (RMM)

1st

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (8th), Network Monitoring Software (12th), Server Monitoring (2nd), IT Service Management (ITSM) (8th), Remote Access (8th), Vulnerability Management (21st), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (7th), Patch Management (4th), MSP Backup (1st), Unified Endpoint Management (UEM) (3rd), Autonomous Endpoint Management (1st)

Mindshare comparison

As of November 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.9%, up from 3.2% compared to the previous year. The mindshare of NinjaOne is 9.4%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
NinjaOne	9.4%
LogMeIn Central	3.9%
Other	86.7%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer1191933

Associate Director of Information Technology at a computer software company with 51-200 employees

Scalable, good search features, and good options for multiple displays

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"I like being able to dial in and transfer files for updates."

"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."

"Using the product, we provide a quicker response when supporting customers."

"I have called for help to their technical support, and they have been extremely helpful."

"All in all, the ROI was great as it saved me a lot of time - And time is money!"

More LogMeIn Central pros

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"Since NinjaOne was implemented, I would say it represents a huge positive change."

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

"The biggest thing for me is having monitoring, remote access, patch management, and software deployment all in one place, which simplifies managing my client endpoints and saves me a lot of manual effort."

"It just works as advertised and serves the purpose for which we got it."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

More NinjaOne pros

Cons

"There are some screens that are just ugly and difficult to manipulate."

"I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details."

"Sometimes it just fails to load."

"The only thing I found is that they've gotten very, very expensive over the years."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"The price. I complain about it all the time."

More LogMeIn Central cons

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"NinjaOne's dashboard could be easier to use."

"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The ticketing system in NinjaOne is not the best."

"NinjaOne's pricing and user interface needs improvement."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

More NinjaOne cons

Pricing and Cost Advice

"The price is a little high but it's competitive. The licensing process is fairly easy."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

More LogMeIn Central pricing and cost advice

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The product's pricing depends on the number of PCs or devices."

"We currently pay $1.20 per device on a monthly basis."

"NinjaRMM uses a subscription model."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

13%

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

Comms Service Provider

11%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

See all answers

What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...

See all answers

Comparisons

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Compared 13% of the time

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Compared 12% of the time

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Compared 9% of the time

LogMeIn Rescue vs LogMeIn Central

Compared 7% of the time

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Compared 3% of the time

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WhatsUp Gold vs NinjaOne

Compared 2% of the time

Kaseya 365 vs NinjaOne

Compared 2% of the time

N-able N-central vs NinjaOne

Compared 2% of the time

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Product Reports

Buyer's Guide

LogMeIn Central

October 2026

Download LogMeIn Central product report

Buyer's Guide

NinjaOne

October 2026

Download NinjaOne product report

Overview

LogMeIn Central provides remote access, unattended remote assistance, and file transfer features. It supports tasks like system management without user intervention and is favored for its speed, security, and remote control capabilities.

LogMeIn Central is designed for organizations requiring efficient IT management and robust remote support. It enables access to servers, desktops, and laptops, assisting remote employees in maintaining connectivity. Tasks such as system updates, backups, network configurations, and security management are seamlessly executed, ensuring operational efficiency and secure client system administration. Users benefit from managing endpoints and maintaining consistent connectivity across locations. Challenges remain with screen clarity, pricing, and browser updates, while enhancements are desired for file transfer intuitiveness, API robustness, and web functionality. Customer service responsiveness and billing clarity are noted areas for improvement.

What are the main features of LogMeIn Central?

Remote Access: Provides secure control of devices from afar.
Unattended Remote Assistance: Allows intervention without user presence.
File Transfer: Supports transferring files across devices.
Multiple Displays: Facilitates remote management of multiple screens.
Keyword Search: Enhances system management efficiency.
Granular Permissions: Organizes access for efficiency with multiple clients.

What benefits should users consider?

Operational Efficiency: Streamlines remote IT tasks and support.
Enhanced Security: Protects data and maintains secure connections.
Time Management: Enables system updates during non-working hours.
Versatile Support: Adapts to a diverse range of client systems.

In specific industries such as non-profits and educational institutions, LogMeIn Central plays a crucial role in managing technology infrastructure across campuses or locations. Despite cost concerns, it remains a preferred tool for IT professionals handling numerous endpoints, enhancing productivity while maintaining budgetary constraints.

GoTo

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Status Pros, Mitchell and Company

Buyer's Guide

LogMeIn Central vs. NinjaOne

September 2026

Free Report: LogMeIn Central vs. NinjaOne

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