The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all.
LogMeIn Central empowers tech support through features like remote access, file management, and secure two-point login, enhancing efficiency. It supports off-hours assistance and allows scalable management of multiple machines. However, users report issues with updates, antivirus complaints, and poor customer service. Compatibility concerns for outdated systems and the need for better device limit options are noted, which could hinder functionality and user satisfaction.