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LogMeIn Central vs N-able N-central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Ranking in Remote Monitoring and Management (RMM)
15th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
N-able N-central
Ranking in Remote Monitoring and Management (RMM)
3rd
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.0%, down from 4.9% compared to the previous year. The mindshare of N-able N-central is 9.2%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Dimitri V G - PeerSpot reviewer
Maximizing operational efficiency with comprehensive monitoring and automation capabilities
There are areas in N-able N-central that could be improved. We always started it from the basic purpose of monitoring hardware, where vendors such as HP and Dell try to sell their own services which monitor and provide a dashboard, which is their logic. They want to make their own recurring revenue on that. We notice that SNMP has had a good run and still sometimes is used, but it's becoming an issue to maintain the same capabilities because HP makes it unreliable or even removes certain features that we used to be able to validate redundant array of independent disks. Our service that has been running for 15-20 years suddenly is not working anymore because HP decided in generation 10 plus and above, or generation 10 hardware in servers, storage controllers particularly, they just didn't put the SNMP OIDs anymore. We are now following that market change or business change in hardware monitoring and the future is Redfish, REST API, IPMI type of monitoring with the REST API and Redfish being most common. We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product. That issue could be better if they would be more prepared for that change and give us customers more tools, preconfigured, pre-available custom services for Redfish, REST API, where we just have to put a few items username, password and address and some dots and commas, but that we don't have to reinvent the wheel, which we are doing at the moment. We are using HP iLO commandlets and REST APIs for Aruba. Dell is making it very hard to monitor their hardware. If it has an iDRAC, I can manage it and monitor it, but if it's something that's less common or due to the portfolio, they have done a good job at not exposing information about health. We would just want to have a red or a green dot that indicates if this device is healthy or not healthy. Since nobody's investing in SNMP because it's a liability in security, they should invest in making a REST API and preferably also do the work on making it easy to pull or push information. That's something that the industry in general and Enable in particular could do a significant job to help us monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like being able to dial in and transfer files for updates."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"I have called for help to their technical support, and they have been extremely helpful."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"It allows you to transfer along with many other functions."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"The most valuable features of N-central are its ease of deployment and ease of use."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The transition to N-able N-central was very smooth; we were confident that our migration would not affect any operations, and it was easy to migrate our clients into the new solutions."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"N-able N-central is very scalable."
"The solution's service is good."
"The most helpful features of N-able N-central include providing a single pane of glass for many insights in an environment regarding their patching, their assets, their devices in general, and the active issues that they show."
"The most valuable feature of N-able N-central is the many options it has."
 

Cons

"They should provide intermediate device limit options for the users."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"There are some screens that are just ugly and difficult to manipulate."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"It is easy to get locked out, which is something that needs to be improved."
"Do not use the technical support."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"There is room for improvement in the development of custom monitoring services."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"The solution's overall integration should be improved."
"The integration with other applications could be better."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product."
"At this moment, we encounter stability issues with N-able N-central from time to time."
 

Pricing and Cost Advice

"Coming from where it was free, it's getting to be expensive."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"The solution's price is reasonable."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
University
8%
Educational Organization
7%
Insurance Company
7%
Computer Software Company
15%
Comms Service Provider
11%
Performing Arts
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with N-able N-central?
There are areas in N-able N-central that could be improved. We always started it from the basic purpose of monitoring hardware, where vendors such as HP and Dell try to sell their own services whic...
What is your primary use case for N-able N-central?
My use cases for N-able N-central always start with hardware monitoring, but since Enable expanded its portfolio, it's always getting more and more options and use cases. Sometimes we start with th...
 

Also Known As

No data available
SolarWinds N-central, SolarWinds MSP N-central
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Premier Technology Solutions
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