ConnectWise Automate vs LogMeIn Central comparison

ConnectWise and GoTo are both solutions in the Remote Monitoring and Management (RMM) category. ConnectWise is ranked #9, while GoTo is ranked #14. ConnectWise holds a 7.8% mindshare in RMM, compared to GoTo’s 3.2% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,559 Views
967 Comparison Views

85% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

853 Views
546 Comparison Views

100% willing to recommend

ConnectWise Automate

LogMeIn Central

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Executive SummaryUpdated on Jan 2, 2025

ConnectWise Automate and LogMeIn Central compete in remote monitoring and management. LogMeIn Central generally has the upper edge due to its robust feature set, despite higher pricing.

Features: ConnectWise Automate offers strong automation capabilities, scripting, and integration, allowing extensive customization and effective patch management. LogMeIn Central provides superior remote access, enhanced security features, and comprehensive management tools, making it attractive for those prioritizing remote access and security.

Room for Improvement: ConnectWise Automate can improve its user interface, streamline its patch management process, and enhance integration with third-party tools. LogMeIn Central could refine its support services, reduce the occasional latency in remote sessions, and streamline the update process for smoother operation.

Ease of Deployment and Customer Service: ConnectWise Automate is known for complicated deployment, potentially requiring longer setup. However, it provides responsive customer service. LogMeIn Central offers a smoother, straightforward deployment process, though experiences with customer support can vary.

Pricing and ROI: ConnectWise Automate is economical for smaller operations, providing satisfactory ROI with lower initial costs. LogMeIn Central, despite its higher upfront price, offers a compelling ROI through its robust feature set, which many find worth the investment.

To learn more, read our detailed ConnectWise Automate vs. LogMeIn Central Report (Updated: September 2025).

Buyer's Guide

ConnectWise Automate vs. LogMeIn Central

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Ranking in Remote Monitoring and Management (RMM)

9th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

14th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise Automate is 7.8%, down from 8.7% compared to the previous year. The mindshare of LogMeIn Central is 3.2%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.8%
LogMeIn Central	3.2%
Other	89.0%

Remote Monitoring and Management (RMM)

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The implementation is nice and easy."

"A good automated scripts feature."

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"The database is great. It's a nicely ordered database."

"Remote access and detailed monitoring help us support our equipment."

"It is very scalable."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

More ConnectWise Automate pros

"It saves us drive time, we don't have to go to clients. We can just use remote access."

"The alerts are helpful."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"The initial setup was pretty straightforward."

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

More LogMeIn Central pros

Cons

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

"Scheduling of automation could be improved and made more simple."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"Their support needs to be better."

"The menu doesn't always load properly."

"The fixed client for Automate is slow. The web client is not very intuitive."

More ConnectWise Automate cons

"The solution is expensive as hell."

"Do not use the technical support."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"I do not like the antivirus."

"The initial load is terribly slow and often has delays with the login page loading."

"They should provide intermediate device limit options for the users."

"Sometimes it just fails to load."

"It is easy to get locked out, which is something that needs to be improved."

More LogMeIn Central cons

Pricing and Cost Advice

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"Pricing and licensing are reasonable."

"I believe Automate is available for around $2."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"Coming from where it was free, it's getting to be expensive."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

More LogMeIn Central pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Performing Arts

10%

Educational Organization

Real Estate/Law Firm

Educational Organization

Computer Software Company

Insurance Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

Comparisons

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Compared 32% of the time

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Compared 19% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

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NinjaOne vs LogMeIn Central

Compared 14% of the time

Kaseya VSA vs LogMeIn Central

Compared 14% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 11% of the time

ConnectWise RMM vs LogMeIn Central

Compared 10% of the time

N-able N-central vs LogMeIn Central

Compared 5% of the time

More LogMeIn Central Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

September 2025

Download ConnectWise Automate product report

Buyer's Guide

LogMeIn Central

September 2025

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Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

Au Bon Pain, BELL (Building Educated Leaders for Life)

Buyer's Guide

ConnectWise Automate vs. LogMeIn Central

September 2025

Free Report: ConnectWise Automate vs. LogMeIn Central

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