ConnectWise Automate vs LogMeIn Central comparison

ConnectWise and GoTo are both solutions in the Remote Monitoring and Management (RMM) category. ConnectWise is ranked #10, while GoTo is ranked #15. ConnectWise holds a 7.7% mindshare in RMM, compared to GoTo’s 3.0% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,741 Views
1,045 Comparison Views

85% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

994 Views
606 Comparison Views

100% willing to recommend

ConnectWise Automate

LogMeIn Central

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 2, 2025

ConnectWise Automate and LogMeIn Central compete in remote monitoring and management. LogMeIn Central generally has the upper edge due to its robust feature set, despite higher pricing.

Features: ConnectWise Automate offers strong automation capabilities, scripting, and integration, allowing extensive customization and effective patch management. LogMeIn Central provides superior remote access, enhanced security features, and comprehensive management tools, making it attractive for those prioritizing remote access and security.

Room for Improvement: ConnectWise Automate can improve its user interface, streamline its patch management process, and enhance integration with third-party tools. LogMeIn Central could refine its support services, reduce the occasional latency in remote sessions, and streamline the update process for smoother operation.

Ease of Deployment and Customer Service: ConnectWise Automate is known for complicated deployment, potentially requiring longer setup. However, it provides responsive customer service. LogMeIn Central offers a smoother, straightforward deployment process, though experiences with customer support can vary.

Pricing and ROI: ConnectWise Automate is economical for smaller operations, providing satisfactory ROI with lower initial costs. LogMeIn Central, despite its higher upfront price, offers a compelling ROI through its robust feature set, which many find worth the investment.

To learn more, read our detailed ConnectWise Automate vs. LogMeIn Central Report (Updated: July 2025).

Buyer's Guide

ConnectWise Automate vs. LogMeIn Central

July 2025

Download the complete report

Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Ranking in Remote Monitoring and Management (RMM)

10th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

15th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise Automate is 7.7%, down from 9.1% compared to the previous year. The mindshare of LogMeIn Central is 3.0%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

Read full review

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"It is very scalable."

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"The implementation is nice and easy."

"It's definitely improved the help-desk servicing, et cetera."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"Remote access and detailed monitoring help us support our equipment."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

More ConnectWise Automate pros

"The initial setup was pretty straightforward."

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"The initial setup was very easy."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

More LogMeIn Central pros

Cons

"The menu doesn't always load properly."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"The fixed client for Automate is slow. The web client is not very intuitive."

"Their support needs to be better."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"Technical support was helpful."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

More ConnectWise Automate cons

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"It is easy to get locked out, which is something that needs to be improved."

"The solution is expensive as hell."

"Do not use the technical support."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"I do not like the antivirus."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

More LogMeIn Central cons

Pricing and Cost Advice

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"I believe Automate is available for around $2."

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"It really is an expensive product for me."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

More LogMeIn Central pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

865,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

12%

Performing Arts

Healthcare Company

Educational Organization

Computer Software Company

10%

University

Educational Organization

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 29% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 17% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 8% of the time

N-able N-sight Remote Monitoring & Management vs ConnectWise Automate

Compared 2% of the time

More ConnectWise Automate Competitors

NinjaOne vs LogMeIn Central

Compared 15% of the time

Kaseya VSA vs LogMeIn Central

Compared 14% of the time

ConnectWise RMM vs LogMeIn Central

Compared 13% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 10% of the time

Atera vs LogMeIn Central

Compared 8% of the time

More LogMeIn Central Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

August 2025

Download ConnectWise Automate product report

Buyer's Guide

LogMeIn Central

August 2025

Download LogMeIn Central product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

Au Bon Pain, BELL (Building Educated Leaders for Life)

Buyer's Guide

ConnectWise Automate vs. LogMeIn Central

July 2025

Free Report: ConnectWise Automate vs. LogMeIn Central

Find out what your peers are saying about ConnectWise Automate vs. LogMeIn Central and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,295 professionals have used our research since 2012.

See our ConnectWise Automate vs. LogMeIn Central report.

See our list of best Remote Monitoring and Management (RMM) vendors.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.