ConnectWise Automate vs N-able N-sight Remote Monitoring & Management comparison

ConnectWise and N-able are both solutions in the Remote Monitoring and Management (RMM) category. ConnectWise is ranked #10, while N-able is ranked #9 with an average rating of 10.0. ConnectWise holds a 7.7% mindshare in RMM, compared to N-able’s 4.5% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 92% of N-able users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,741 Views
1,045 Comparison Views

85% willing to recommend

N-able N-sight Remote Monit...

Read 16 N-able N-sight Remote Monitoring & Management reviews

960 Views
730 Comparison Views

92% willing to recommend

ConnectWise Automate

N-able N-sight Remote Monit...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

ConnectWise Automate and N-able N-sight Remote Monitoring & Management are two leading products in the IT management industry. Customers find N-able's integration options and security enhancements attractive, giving it an edge for those prioritizing these aspects.

Features: ConnectWise Automate offers powerful automation with deep system integrations and efficient remote management. N-able N-sight provides extensive monitoring capabilities, advanced security features, and seamless integrations. ConnectWise Automate is ideal for automation-focused businesses, whereas N-able N-sight is preferred for its security and integration strengths.

Room for Improvement: ConnectWise Automate could enhance the setup process, provide more intuitive user interfaces, and improve integration with third-party services. N-able N-sight may benefit from more comprehensive training resources, increased deployment speed for larger infrastructures, and further refinement in its monitoring precision.

Ease of Deployment and Customer Service: N-able N-sight stands out for its streamlined deployment process and high level of customer support, suitable for businesses seeking quick implementation. ConnectWise Automate, though potentially requiring more initial setup time, offers a robust support network and extensive resources that can be a valuable asset for users learning its complex functionalities.

Pricing and ROI: ConnectWise Automate involves a higher setup cost but offers significant ROI if fully leveraged. N-able N-sight presents a more cost-effective solution with lower initial investment and efficient resource usage. While ConnectWise may be more expensive, its comprehensive features justify the cost for maximized returns; N-able provides a more balanced investment, appealing to budget-conscious entities seeking practical benefits.

To learn more, read our detailed ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management Report (Updated: July 2025).

Buyer's Guide

ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management

July 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Ranking in Remote Monitoring and Management (RMM)

10th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise Automate is 7.7%, down from 9.1% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 4.5%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

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Daniel Gombe

Chief Executive Officer at SOIT Business Solutions

Remote management and incident handling have improved with customizable alerts and efficient patch management

The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product saves us a lot of time and increases our efficiency."

"The implementation is nice and easy."

"A good automated scripts feature."

"Remote access and detailed monitoring help us support our equipment."

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"It allows us to manage all client requests, jobs and invoicing."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"Maybe they could improve the capability to be multi-tenant."

More ConnectWise Automate pros

"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

"The integrated backup and the scripting are good."

"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."

"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."

"We like that this solution is in real-time, it gives us real-time monitoring."

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

More N-able N-sight Remote Monitoring & Management pros

Cons

"The menu doesn't always load properly."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"Their support needs to be better."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"The fixed client for Automate is slow. The web client is not very intuitive."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

More ConnectWise Automate cons

"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

"The solutions could improve by adding more features."

"The SentinelOne integration is not great."

"There are disconnection issues sometimes."

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"The patch management of the solution could improve."

"I would like to see notifications sent with SMS."

More N-able N-sight Remote Monitoring & Management cons

Pricing and Cost Advice

"I believe Automate is available for around $2."

"Pricing and licensing are reasonable."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"There is a license required for this solution."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"The solution is not very expensive."

"It's expensive and out of our budget."

"The product is fairly priced."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Performing Arts

Healthcare Company

Educational Organization

Comms Service Provider

14%

Computer Software Company

13%

Performing Arts

11%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

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What is your primary use case for N-able Remote Monitoring & Management?

I offer remote support for customers through both remote and on-site services. It's a hybrid approach, and the tools that I use to monitor their systems are all included within the RMM application.

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What needs improvement with N-able Remote Monitoring & Management?

I haven't seen any areas for improvement yet. I'm not sure if they've added AI to their system, which could be beneficial. AI could be applicable in the product to check server issues, find solutio...

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Comparisons

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NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 8% of the time

N-able N-central vs ConnectWise Automate

Compared 2% of the time

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Datto Remote Monitoring and Management vs N-able N-sight Remote Monitoring & Management

Compared 35% of the time

Kaseya VSA vs N-able N-sight Remote Monitoring & Management

Compared 18% of the time

N-able N-central vs N-able N-sight Remote Monitoring & Management

Compared 16% of the time

NinjaOne vs N-able N-sight Remote Monitoring & Management

Compared 6% of the time

ManageEngine Endpoint Central vs N-able N-sight Remote Monitoring & Management

Compared 5% of the time

More N-able N-sight Remote Monitoring & Management Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

August 2025

Download ConnectWise Automate product report

Buyer's Guide

N-able N-sight Remote Monitoring & Management

August 2025

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

N-able

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

NetSys Network Systems

Buyer's Guide

ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management

July 2025

Free Report: ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management

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