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Avast Business Hub vs ConnectWise Automate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avast Business Hub
Ranking in Remote Monitoring and Management (RMM)
20th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (10th), Endpoint Protection Platform (EPP) (51st), Ransomware Protection (15th)
ConnectWise Automate
Ranking in Remote Monitoring and Management (RMM)
8th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Avast Business Hub is 1.2%, up from 0.6% compared to the previous year. The mindshare of ConnectWise Automate is 7.2%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
ConnectWise Automate7.2%
Avast Business Hub1.2%
Other91.6%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Crewmem67 - PeerSpot reviewer
IT Consultant at College Notre Dame de Nazareth
Has a free version, is secure and reliable
I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.
Sean Saeb - PeerSpot reviewer
Partner and CIO at Caspian IT Group
Responsive, integrates well with other applications, and the technical support is helpful
There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance is good compared to other products that slow down the laptop, post-installation."
"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
"It has increased productivity. IT threats are kept at a minimum because of this product."
"The solution can scale well."
"Our favorite feature is the PC Patch Management."
"Avast Business Endpoint Protection's best feature is its user-friendliness."
"It's straightforward to set up."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"Remote access and detailed monitoring help us support our equipment."
"A good automated scripts feature."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."
"This product saves us a lot of time and increases our efficiency."
"The implementation is nice and easy."
"The database is great. It's a nicely ordered database."
 

Cons

"Avast Business Endpoint Protection would be improved with more frequent updates."
"The accuracy of the scanner could be improved."
"It reduces network and bandwidth speed."
"The solution needs to be more secure and work to protect us better from people trying to mess with our systems."
"It should have proper and timely updates to deal with new viruses as they come onto the market."
"Making the price a bit cheaper would be an improvement."
"It could download faster during deployment."
"I would like to see better protection and more spyware included with the free version."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"Their support needs to be better."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."
"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."
"Technical support was helpful."
 

Pricing and Cost Advice

"There are no costs other than licensing."
"If you become a partner, you will receive the wholesale price."
"I am using the free version of Avast."
"I am using the free version."
"We are on a monthly subscription for Avast Business Endpoint Protection."
"It is $75 per license for a year. There are no additional costs."
"Pricing and licensing are reasonable."
"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
"From what I've overheard, it is pretty comparable to other solutions in terms of price."
"I believe Automate is available for around $2."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Real Estate/Law Firm
6%
Manufacturing Company
6%
Computer Software Company
10%
Performing Arts
10%
Healthcare Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise1
 

Also Known As

No data available
LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
 

Overview

 

Sample Customers

Benassi & Benassi, P. C.
I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
Find out what your peers are saying about Avast Business Hub vs. ConnectWise Automate and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.