LogMeIn Central vs LogMeIn Rescue comparison

Why PeerSpot?

The compared LogMeIn Central and LogMeIn Rescue solutions aren't in the same category. LogMeIn Central is ranked #14 in RMM , and holds a 3.7% mindshare in the category. LogMeIn Rescue is ranked #18 in VUS , and holds a 2.2% mindshare. Additionally, 100% of LogMeIn Central users are willing to recommend the solution, compared to 100% of LogMeIn Rescue users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

2,158 Views
1,683 Comparison Views

100% willing to recommend

LogMeIn Rescue

Read 20 LogMeIn Rescue reviews

2,784 Views
2,617 Comparison Views

100% willing to recommend

LogMeIn Central

LogMeIn Rescue

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between LogMeIn Central and LogMeIn Rescue based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: September 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (14th)

LogMeIn Rescue

Average Rating

9.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Remote Access (18th)

Mindshare comparison

LogMeIn Central and LogMeIn Rescue aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.7%, up 3.3% compared to last year.
LogMeIn Rescue, on the other hand, focuses on Remote Access, holds 2.2% mindshare, up 2.0% since last year.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
LogMeIn Central	3.7%
NinjaOne	10.0%
Kaseya VSA	9.8%
Other	76.5%

Remote Monitoring and Management (RMM)

Remote Access Mindshare Distribution
Product	Mindshare (%)
LogMeIn Rescue	2.2%
TeamViewer	7.8%
Microsoft Remote Desktop Services	6.4%
Other	83.6%

Remote Access

Featured Reviews

reviewer1191933

Associate Director of Information Technology at a computer software company with 51-200 employees

Scalable, good search features, and good options for multiple displays

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"Unattended remote assistance is the most valuable for us – I save travel time and money."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"The biggest thing is remote access, to be able to get inside our network to be able to fix problems."

"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."

"The biggest improvement is being able to solve problems or do upgrades of software without having to go onsite."

"The initial setup was simple."

"We install our PCs at customer locations throughout the country and are able to support them remotely rather than having to travel to those locations."

More LogMeIn Central pros

"Being able to reboot computers into safe mode, when needed. That has come in handy in regards to IT troubleshooting."

"I can remote reboot and know I can reconnect automatically without having to have the end user log back in again."

"It allows us to rapidly solve issues for our customers on a remote basis, regardless of the location of the customer."

"There’s something called the dial-in so for people that use us all the time, we can have an icon on their screen and they can click that icon and we connect to them."

"I am a one man support show, so it gives flexibility to be in more than one place at a time, and I could be working at seven people's desks from one location, which is pretty useful and helpful."

"Instead of trying to walk-through a user on how to fix their computer, we just log in, do it, and move on to the next case."

"The multiple connect methods really help with users who are not tech savvy or knowledgeable about their own computers."

"Before we were using this, everything either had to be in-person, or one computer at a time, and this has allowed us to access multiple computers, share between technicians, and support everybody inside and outside our company simultaneously."

More LogMeIn Rescue pros

Cons

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"The solution is expensive as hell."

"There are some screens that are just ugly and difficult to manipulate."

"Do not use the technical support."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

"I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

More LogMeIn Central cons

"You should be able to remote on an iPhone like you remote on an Android. It is not the same experience. Unless you are very savvy on iOS, you are pretty much lost."

"As a whole, I am still a little disappointed with the mobile side of it."

"I do wish there was an application to manage all of the admin properties of the subscription, rather than having to use the web portal."

"Nothing's perfect but I think it's really a great tool just the way it is."

"The billing team was poor when fixing their billing mistake and customer service was missing in action."

"I would like to see a mobile client that would work on an iPad, so I do not always have to be on a PC or a full-blown Mac operating system."

"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."

"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."

More LogMeIn Rescue cons

Pricing and Cost Advice

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"It really is an expensive product for me."

"Coming from where it was free, it's getting to be expensive."

"The price is a little high but it's competitive. The licensing process is fairly easy."

More LogMeIn Central pricing and cost advice

"The pricing is a little on the higher side, though."

"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."

"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."

"The rescue model is licensed by user."

"It's definitely worth the value."

"The pricing is worth the value."

"Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe."

"Look at the different plans they have. Do not pay for a plan you do not need."

More LogMeIn Rescue pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

15%

Outsourcing Company

10%

Manufacturing Company

Healthcare Company

Construction Company

15%

Outsourcing Company

12%

Comms Service Provider

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

Comparisons

Kaseya VSA vs LogMeIn Central

Compared 13% of the time

TeamViewer vs LogMeIn Central

Compared 12% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 8% of the time

N-able N-sight Remote Monitoring & Management vs LogMeIn Central

Compared 7% of the time

Comodo RMM vs LogMeIn Central

Compared 6% of the time

More LogMeIn Central Competitors

TeamViewer vs LogMeIn Rescue

Compared 17% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 11% of the time

ScreenConnect vs LogMeIn Rescue

Compared 10% of the time

GoTo Resolve vs LogMeIn Rescue

Compared 9% of the time

Splashtop Remote Support vs LogMeIn Rescue

Compared 4% of the time

More LogMeIn Rescue Competitors

Product Reports

Buyer's Guide

LogMeIn Central

September 2026

Download LogMeIn Central product report

Buyer's Guide

LogMeIn Rescue

September 2026

Download LogMeIn Rescue product report

Overview

LogMeIn Central provides remote access, unattended remote assistance, and file transfer features. It supports tasks like system management without user intervention and is favored for its speed, security, and remote control capabilities.

LogMeIn Central is designed for organizations requiring efficient IT management and robust remote support. It enables access to servers, desktops, and laptops, assisting remote employees in maintaining connectivity. Tasks such as system updates, backups, network configurations, and security management are seamlessly executed, ensuring operational efficiency and secure client system administration. Users benefit from managing endpoints and maintaining consistent connectivity across locations. Challenges remain with screen clarity, pricing, and browser updates, while enhancements are desired for file transfer intuitiveness, API robustness, and web functionality. Customer service responsiveness and billing clarity are noted areas for improvement.

What are the main features of LogMeIn Central?

Remote Access: Provides secure control of devices from afar.
Unattended Remote Assistance: Allows intervention without user presence.
File Transfer: Supports transferring files across devices.
Multiple Displays: Facilitates remote management of multiple screens.
Keyword Search: Enhances system management efficiency.
Granular Permissions: Organizes access for efficiency with multiple clients.

What benefits should users consider?

Operational Efficiency: Streamlines remote IT tasks and support.
Enhanced Security: Protects data and maintains secure connections.
Time Management: Enables system updates during non-working hours.
Versatile Support: Adapts to a diverse range of client systems.

In specific industries such as non-profits and educational institutions, LogMeIn Central plays a crucial role in managing technology infrastructure across campuses or locations. Despite cost concerns, it remains a preferred tool for IT professionals handling numerous endpoints, enhancing productivity while maintaining budgetary constraints.

GoTo

LogMeIn Rescue offers remote IT support with features like remote access, unattended access, and file transfer, ensuring efficient problem-solving. Its compatibility with diverse systems makes it a valuable tool for IT professionals.

Renowned for its ease of use, speed, and broad compatibility, LogMeIn Rescue allows technicians to manage PCs through firewalls, view event logs, and offer live support unobtrusively. Its simplicity and reliability make it essential for remote IT support, although it faces challenges with mobile integration and system crashes, especially on Mac. Users have noticed outdated interfaces and limited iOS support, emphasizing a need for better iPad and iPhone functionality. Integration with other LogMeIn products is lacking, with frequent updates adding to user concerns.

What are LogMeIn Rescue's key features?

Remote Access: Enables secure connection to client systems for troubleshooting.
Unattended Access: Allows access without user intervention.
File Transfer: Facilitates easy exchange of files for resolution and updates.
Screen Sharing: Provides visual support by sharing client screens.
Safe Mode Reboot: Troubleshoots challenging issues in safe mode.

What benefits should users look for in LogMeIn Rescue reviews?

Ease of Use: Simplifies technical support processes.
Efficiency: Reduces time spent solving IT issues remotely.
Comprehensive Toolset: Offers a wide range of tools for IT management.
Reduced On-Site Visits: Minimizes the need for physical presence for support.

LogMeIn Rescue is widely implemented in IT support, manufacturing, and healthcare. Technicians remotely access workstations, servers, and mobile devices to troubleshoot, update, and provide training. This approach enhances efficiency and decreases the necessity for on-site visits, supporting immediate and routine tasks.

GoTo

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Buyer's Guide

Remote Monitoring and Management (RMM)

September 2026

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