LogMeIn Central vs LogMeIn Rescue comparison

The compared LogMeIn Central and LogMeIn Rescue solutions aren't in the same category. LogMeIn Central is ranked #15 in RMM , and holds a 3.7% mindshare in the category. LogMeIn Rescue is ranked #20 in VUS , and holds a 2.3% mindshare. Additionally, 100% of LogMeIn Central users are willing to recommend the solution, compared to 100% of LogMeIn Rescue users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

1,988 Views
1,531 Comparison Views

100% willing to recommend

LogMeIn Rescue

Read 20 LogMeIn Rescue reviews

2,523 Views
2,372 Comparison Views

100% willing to recommend

LogMeIn Central

LogMeIn Rescue

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between LogMeIn Central and LogMeIn Rescue based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: July 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2026

Download the complete report

Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (15th)

LogMeIn Rescue

Average Rating

9.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Remote Access (20th)

Mindshare comparison

LogMeIn Central and LogMeIn Rescue aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.7%, up 3.1% compared to last year.
LogMeIn Rescue, on the other hand, focuses on Remote Access, holds 2.3% mindshare, up 2.1% since last year.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
LogMeIn Central	3.7%
NinjaOne	10.4%
Kaseya VSA	10.0%
Other	75.9%

Remote Monitoring and Management (RMM)

Remote Access Mindshare Distribution
Product	Mindshare (%)
LogMeIn Rescue	2.3%
TeamViewer	8.1%
Microsoft Remote Desktop Services	6.6%
Other	83.0%

Remote Access

Featured Reviews

reviewer1191933

Associate Director of Information Technology at a computer software company with 51-200 employees

Scalable, good search features, and good options for multiple displays

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

Read full review

Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows you to transfer along with many other functions."

"It is a scalable solution."

"I like the encryption and security of LogMeIn; I think the end-to-end security on it, in and of itself, is really good, and I use the two-step login system and it's great."

"If you have a small footprint in the IT department, it's a very efficient tool to give a very well-rounded perspective of remote access and security control on devices, and in an environment where it's geographically disbursed."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."

More LogMeIn Central pros

"No issues with scalability. It is a fairly simple model. If I wanted to add five more, I would just buy five more people and licenses, apply the program to their computers, and give them their login."

"It is a great product; it will save you money and time, and it probably pays for itself in the first 60 days of use every year."

"I have technicians all over, and not everybody is an expert in all areas. They are able to bring other expertise from different locations with the click of a mouse. They can invite in other technicians, so I can have most of the technicians collaborate on the same question, and that’s really amazing."

"For people whose computers we maintain, we can have those computers on file. Without having somebody to invite us, we can actually log in automatically, and that’s unlimited."

"The product is a 10 out of 10 for use."

"From my perspective and my experience, LogMeIn is already at a 10 out of 10; everything else that I would like is just icing on the cake, it really is fluff."

"The ability to run it as a console when I log in. It thinks I'm there. It allows me to do file transfers. It allows me to see event logs through the utility, as opposed to having to open them on the client machine, so I can help troubleshoot unobtrusively."

"I think it’s the best product out there, and I tried to get off LogMeIn Rescue because of cost, but doing that hindered our performance and productivity and it was not worth the savings, so we quickly went back to LogMeIn after three months."

More LogMeIn Rescue pros

Cons

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"It is easy to get locked out, which is something that needs to be improved."

"There are some screens that are just ugly and difficult to manipulate."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"The solution is expensive as hell."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

More LogMeIn Central cons

"They have raised their price so high on all their products, it has left room for competitors to come in."

"Network browsing and connecting on the LAN, because if you can't see the computers on your network, what good is the product?"

"I do wish there was an application to manage all of the admin properties of the subscription, rather than having to use the web portal."

"I would like to see a mobile client that would work on an iPad, so I do not always have to be on a PC or a full-blown Mac operating system."

"As a whole, I am still a little disappointed with the mobile side of it."

"I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it."

"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."

"For our company, great features, but too expensive."

More LogMeIn Rescue cons

Pricing and Cost Advice

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"Coming from where it was free, it's getting to be expensive."

"The solution's price is reasonable."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

More LogMeIn Central pricing and cost advice

"The pricing is a little on the higher side, though."

"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."

"The pricing is worth the value."

"It's definitely worth the value."

"The rescue model is licensed by user."

"The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."

"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."

"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."

More LogMeIn Rescue pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

908,834 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

16%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Construction Company

16%

Manufacturing Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

Comparisons

Kaseya VSA vs LogMeIn Central

Compared 12% of the time

TeamViewer vs LogMeIn Central

Compared 11% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 8% of the time

Microsoft Configuration Manager vs LogMeIn Central

Compared 7% of the time

ConnectWise Automate vs LogMeIn Central

Compared 6% of the time

More LogMeIn Central Competitors

TeamViewer vs LogMeIn Rescue

Compared 17% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 11% of the time

ScreenConnect vs LogMeIn Rescue

Compared 10% of the time

GoTo Resolve vs LogMeIn Rescue

Compared 9% of the time

VNC Connect vs LogMeIn Rescue

Compared 5% of the time

More LogMeIn Rescue Competitors

Product Reports

Buyer's Guide

LogMeIn Central

July 2026

Download LogMeIn Central product report

Buyer's Guide

LogMeIn Rescue

July 2026

Download LogMeIn Rescue product report

Overview

LogMeIn Central provides remote access, unattended remote assistance, and file transfer features. It supports tasks like system management without user intervention and is favored for its speed, security, and remote control capabilities.

LogMeIn Central is designed for organizations requiring efficient IT management and robust remote support. It enables access to servers, desktops, and laptops, assisting remote employees in maintaining connectivity. Tasks such as system updates, backups, network configurations, and security management are seamlessly executed, ensuring operational efficiency and secure client system administration. Users benefit from managing endpoints and maintaining consistent connectivity across locations. Challenges remain with screen clarity, pricing, and browser updates, while enhancements are desired for file transfer intuitiveness, API robustness, and web functionality. Customer service responsiveness and billing clarity are noted areas for improvement.

What are the main features of LogMeIn Central?

Remote Access: Provides secure control of devices from afar.
Unattended Remote Assistance: Allows intervention without user presence.
File Transfer: Supports transferring files across devices.
Multiple Displays: Facilitates remote management of multiple screens.
Keyword Search: Enhances system management efficiency.
Granular Permissions: Organizes access for efficiency with multiple clients.

What benefits should users consider?

Operational Efficiency: Streamlines remote IT tasks and support.
Enhanced Security: Protects data and maintains secure connections.
Time Management: Enables system updates during non-working hours.
Versatile Support: Adapts to a diverse range of client systems.

In specific industries such as non-profits and educational institutions, LogMeIn Central plays a crucial role in managing technology infrastructure across campuses or locations. Despite cost concerns, it remains a preferred tool for IT professionals handling numerous endpoints, enhancing productivity while maintaining budgetary constraints.

GoTo

LogMeIn Rescue offers remote IT support with features like remote access, unattended access, and file transfer, ensuring efficient problem-solving. Its compatibility with diverse systems makes it a valuable tool for IT professionals.

Renowned for its ease of use, speed, and broad compatibility, LogMeIn Rescue allows technicians to manage PCs through firewalls, view event logs, and offer live support unobtrusively. Its simplicity and reliability make it essential for remote IT support, although it faces challenges with mobile integration and system crashes, especially on Mac. Users have noticed outdated interfaces and limited iOS support, emphasizing a need for better iPad and iPhone functionality. Integration with other LogMeIn products is lacking, with frequent updates adding to user concerns.

What are LogMeIn Rescue's key features?

Remote Access: Enables secure connection to client systems for troubleshooting.
Unattended Access: Allows access without user intervention.
File Transfer: Facilitates easy exchange of files for resolution and updates.
Screen Sharing: Provides visual support by sharing client screens.
Safe Mode Reboot: Troubleshoots challenging issues in safe mode.

What benefits should users look for in LogMeIn Rescue reviews?

Ease of Use: Simplifies technical support processes.
Efficiency: Reduces time spent solving IT issues remotely.
Comprehensive Toolset: Offers a wide range of tools for IT management.
Reduced On-Site Visits: Minimizes the need for physical presence for support.

LogMeIn Rescue is widely implemented in IT support, manufacturing, and healthcare. Technicians remotely access workstations, servers, and mobile devices to troubleshoot, update, and provide training. This approach enhances efficiency and decreases the necessity for on-site visits, supporting immediate and routine tasks.

GoTo

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2026

Download Free Report

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: July 2026.

DOWNLOAD NOW

908,834 professionals have used our research since 2012.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.