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LogMeIn Rescue vs ScreenConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
LogMeIn Rescue
Ranking in Remote Access
20th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
ScreenConnect
Ranking in Remote Access
18th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (21st), Remote Visual Support (3rd)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of LogMeIn Rescue is 2.3%, up from 2.2% compared to the previous year. The mindshare of ScreenConnect is 3.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
ScreenConnect3.1%
LogMeIn Rescue2.3%
Other87.5%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Aditya Chhibber - PeerSpot reviewer
Regional Partner Manager - India at To be determined Company
Easy setup and effective support
I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…
Todd Blake - PeerSpot reviewer
Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."
"It is a wonderful product; I would advise others to go for it because it is definitely helpful for an enterprise and has been improving constantly."
"The product helps organizations have a model or place to allow users to access the corporate resources from any device that the user wants and in a highly secured way."
"For our customer, it meant no on-premise systems configuration infrastructure or identity management services were required."
"Stable solution at a good price."
"Remote Wipe and Autopilot is one of the best features."
"Microsoft Intune is a tool designed for enterprise customers to protect enterprise data from leakage or sharing."
"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."
"The time it takes to troubleshoot one of our users is cut significantly."
"I think it’s the best product out there, and I tried to get off LogMeIn Rescue because of cost, but doing that hindered our performance and productivity and it was not worth the savings, so we quickly went back to LogMeIn after three months."
"The initial setup was straightforward and simple; we did not have any training, we just installed it and were able to use it right away."
"​Our favorite feature is being able to diagnose customers' problems by seeing them on the screen, rather than just over the phone."
"The ability to run it as a console when I log in. It thinks I'm there. It allows me to do file transfers. It allows me to see event logs through the utility, as opposed to having to open them on the client machine, so I can help troubleshoot unobtrusively."
"We have an application, our LogMeIn application, a one-click application, so when our employees in different locations click the application, they have remote access and are connected to the IT office, so they can help people out without having to call or talk to us."
"Our favorite feature is being able to diagnose customers' problems by seeing them on the screen, rather than just over the phone."
"It is very straightforward to set up, use, install, and transfer sessions."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"If you are looking for a quick and easy web-based connection session without the need to be on intranet, then this is the solution for you."
"We took a crack at ScreenConnect and we really liked what we saw and how it worked properly."
"Due to the fact that we can help our clients by being on-site virtually, the solution has allowed us to reduce our travel costs by about 90%."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"It has been a game-changer for my workflow."
 

Cons

"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"My main pain point for Microsoft Intune is the contact part. Not all Android or iOS applications have access to integration, for example, contacts."
"I find the price for Microsoft Intune too high, which represents an area for improvement in Microsoft's pricing model."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"The one big problem that I have with LogMeIn Rescue is, I use a Mac, and the Mac agent crashes at least once a day."
"It needs better iOS integration. It's still limited in its functionality when it comes to iOS."
"I do wish there was an application to manage all of the admin properties of the subscription, rather than having to use the web portal."
"Their ability to support mobile has been really problematic. I've seen other products that have done a better job in supporting mobile products."
"The pricing, is a little on the high end but it's proven itself to be worth it for sure."
"Network browsing and connecting on the LAN, because if you can't see the computers on your network, what good is the product?"
"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."
"​Network browsing and connecting on the LAN, because if you can't see the computers on your network​, what good is the product?"
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"The only slowdown I've seen is when quality settings are set to high - and this is primarily on Windows 10 machines that show a picture on the lock-screen prior to the password entry screen."
"Reporting could definitely use improvement."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"The file transfer function could be a little more robust for multi-file transfers."
"I really didn't care for the onboarding process and it is something that should be improved."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
 

Pricing and Cost Advice

"Our enterprise agreement includes Microsoft Intune at no additional cost."
"There is a license needed to use the solution and we are on an annual license."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"It's affordable for the protection it gives. There are no additional costs."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"It is ​on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself.​"
"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."
"It's definitely worth the value."
"The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."
"​The rescue model is licensed by user."
"Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe."
"The pricing is worth the value."
"Look at the different plans they have. Do not pay for a plan you do not need.​"
"It is priced fairly."
"I download the product for free with ConnectWise RMM's license."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
"We pay an annual licensing fee."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
"We pay $3,000 USD for the service, yearly upfront."
"Make sure you have enough licensing for all the techs that you have."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Manufacturing Company
10%
Construction Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Comms Service Provider
12%
Construction Company
9%
Marketing Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business151
Midsize Enterprise60
Large Enterprise177
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
ConnectWise Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.
Jon Rosen Systems
Find out what your peers are saying about LogMeIn Rescue vs. ScreenConnect and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.