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GoTo Resolve vs ScreenConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
314
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
GoTo Resolve
Ranking in Remote Access
27th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Remote Monitoring and Management (RMM) (21st)
ScreenConnect
Ranking in Remote Access
14th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (10th), Remote Visual Support (3rd)
 

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of GoTo Resolve is 1.5%, down from 1.7% compared to the previous year. The mindshare of ScreenConnect is 2.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.1%
ScreenConnect2.8%
GoTo Resolve1.5%
Other86.6%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
AJ
Technical executive at Satcom Infotech
Delivers seamless remote access and excellent support
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard Firebox. I also have experience with GoTo Resolve. I don't know about the advanced security protocols in GoTo Resolve. The solution is very good. The vendor is good, the technical support is good, so there will be no complaint about it. I rate GoTo Resolve 9 out of 10.
Todd Blake - PeerSpot reviewer
Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune's integration with Microsoft 365 is exceptional."
"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"There are no complaints about the stability. It works one hundred percent of the time."
"Maturity makes it a stable product."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"It's easy to manage."
"I think that's the best solution I have ever checked; instead of AnyDesk or TeamViewer, you can use GoTo Resolve."
"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"Unattended access is the most important feature."
"It's very low maintenance."
"The initial setup is fairly straightforward."
"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."
"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
 

Cons

"Enhancements for managing MacOS more comprehensively would be beneficial."
"Microsoft Intune fails a lot when it comes to device compliance."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"Policy and app deployment should be faster, as it currently takes between minutes to hours to apply, with an average of one hour."
"It would be better if they can reduce the cost of the license."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The pricing of GoTo Resolve is very high compared to other solutions."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
"There could be improvement to the remote command line tools."
"The recent redesign has made it slower and basically worthless."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"There needs to be a way to run the agent without installing, like GoToAssist."
"I really didn't care for the onboarding process and it is something that should be improved."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
 

Pricing and Cost Advice

"The Intune license model is costly."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"It's reasonable. They're not giving it away, but it's reasonable."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."
"Make sure you have enough licensing for all the techs that you have."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
"We pay $85 per month for each user for a ConnectWise package with multiple solutions."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
"It is priced fairly."
"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Computer Software Company
15%
Financial Services Firm
9%
Retailer
6%
Consumer Goods Company
5%
Manufacturing Company
12%
Marketing Services Firm
11%
Computer Software Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise157
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with GoToAssist?
The pricing of GoTo Resolve is very high compared to other solutions. Pricing is a room for improvement for them, to ...
What is your primary use case for GoToAssist?
For patch management, I use GFI LANguard and GoTo Resolve. I am a distributor. In my company, Satcom Infotech, we dis...
What advice do you have for others considering GoToAssist?
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard...
What is your experience regarding pricing and costs for ConnectWise Control?
I download the product for free with ConnectWise RMM's license.
What needs improvement with ConnectWise Control?
All the features provided by the product in terms of screen connectors have been good. There can be some complexities...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
GoToAssist
ConnectWise Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Jon Rosen Systems
Find out what your peers are saying about GoTo Resolve vs. ScreenConnect and other solutions. Updated: February 2026.
881,707 professionals have used our research since 2012.