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Perplexity Reviews

Vendor: Perplexity
1.5 out of 5

What is Perplexity?

Perplexity mindshare

As of November 2026, the mindshare of Perplexity in the AI-Powered Chatbots category stands at 3.7%, down from 5.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
AI-Powered Chatbots Mindshare Distribution
ProductMindshare (%)
Perplexity3.7%
Claude for Enterprise4.5%
ServiceNow Virtual Agent4.2%
Other87.6%
AI-Powered Chatbots
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Top industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
13%
Comms Service Provider
9%
University
6%
Construction Company
5%
Outsourcing Company
5%
Educational Organization
4%
Healthcare Company
4%
Computer Software Company
3%
Transportation Company
3%
Retailer
3%
Recreational Facilities/Services Company
3%
Media Company
3%
Energy/Utilities Company
2%
Insurance Company
2%
Real Estate/Law Firm
2%
Non Profit
2%
Performing Arts
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Recruiting/Hr Firm
1%
Legal Firm
1%
Hospitality Company
1%
Government
1%
Marketing Services Firm
1%
Wholesaler/Distributor
1%
Mining And Metals Company
1%
Leisure / Travel Company
1%

Compare Perplexity with alternative products

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Perplexity Reviews Summary
Author infoRatingReview Summary
Vice President, Seo at idealo Internet GmbH1.5I discontinued Perplexity because it lacks unique features, tries to do everything, and does nothing well. I found Google and ChatGPT offered better, more reliable information, leading to no return on investment.
Malte Landwehr - PeerSpot reviewer
Malte Landwehr
Vice President, Seo at idealo Internet GmbH
Mar 25, 2025
Attempts to be versatile but falls short of specialized performance