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Perplexity Reviews

Vendor: Perplexity
1.5 out of 5

What is Perplexity?

Perplexity mindshare

As of August 2026, the mindshare of Perplexity in the AI-Powered Chatbots category stands at 3.2%, down from 6.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
AI-Powered Chatbots Mindshare Distribution
ProductMindshare (%)
Perplexity3.2%
ServiceNow Virtual Agent4.4%
Claude for Enterprise4.3%
Other88.1%
AI-Powered Chatbots
 
 
Key learnings from peers
Last updated Jun 29, 2026

Valuable Features

Room for Improvement

Top industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
14%
Comms Service Provider
8%
University
6%
Construction Company
6%
Healthcare Company
4%
Computer Software Company
4%
Retailer
3%
Educational Organization
3%
Recreational Facilities/Services Company
3%
Outsourcing Company
3%
Transportation Company
3%
Media Company
3%
Insurance Company
2%
Non Profit
2%
Energy/Utilities Company
2%
Real Estate/Law Firm
2%
Legal Firm
1%
Recruiting/Hr Firm
1%
Hospitality Company
1%
Government
1%
Marketing Services Firm
1%
Logistics Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Wholesaler/Distributor
1%

Compare Perplexity with alternative products

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Related questions

 
Perplexity Reviews Summary
Author infoRatingReview Summary
Vice President, Seo at idealo Internet GmbH1.5I discontinued Perplexity because it lacks unique features, tries to do everything, and does nothing well. I found Google and ChatGPT offered better, more reliable information, leading to no return on investment.
Malte Landwehr - PeerSpot reviewer
Malte Landwehr
Vice President, Seo at idealo Internet GmbH
Mar 25, 2025
Attempts to be versatile but falls short of specialized performance