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KACE Systems Management Appliance (SMA) Reviews

4.4 out of 5

What is KACE Systems Management Appliance (SMA)?

Featured KACE Systems Management Appliance (SMA) reviews

KACE Systems Management Appliance (SMA) mindshare

As of August 2025, the mindshare of KACE Systems Management Appliance (SMA) in the Remote Monitoring and Management (RMM) category stands at 0.9%, down from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
Quest KACE Systems Management Appliance (SMA)0.9%
Kaseya VSA18.2%
NinjaOne13.9%
Other67.0%
Remote Monitoring and Management (RMM)

PeerResearch reports based on KACE Systems Management Appliance (SMA) reviews

TypeTitleDate
CategoryRemote Monitoring and Management (RMM)Aug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonKACE Systems Management Appliance (SMA) vs Kaseya VSAAug 29, 2025Download
ComparisonKACE Systems Management Appliance (SMA) vs NinjaOneAug 29, 2025Download
ComparisonKACE Systems Management Appliance (SMA) vs N-able N-centralAug 29, 2025Download
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Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

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Stability

Review data by company size

By reviewers
Company SizeCount
Small Business8
Midsize Enterprise17
Large Enterprise14
By reviewers
By visitors reading reviews
Company SizeCount
Small Business151
Midsize Enterprise111
Large Enterprise285
By visitors reading reviews

Top industries

By visitors reading reviews
University
12%
Government
10%
Financial Services Firm
9%
Computer Software Company
8%
Non Profit
8%
Educational Organization
6%
Performing Arts
5%
Construction Company
5%
Manufacturing Company
4%
Healthcare Company
4%
Retailer
3%
Comms Service Provider
3%
Energy/Utilities Company
3%
Insurance Company
2%
Media Company
2%
Outsourcing Company
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Real Estate/Law Firm
1%
Hospitality Company
1%
Mining And Metals Company
1%
Legal Firm
1%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%
Logistics Company
1%
Aerospace/Defense Firm
1%
Engineering Company
1%
Cloud Solution Provider
1%

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KACE Systems Management Appliance (SMA) Reviews Summary
Author infoRatingReview Summary
Server Administrator III at a university with 1,001-5,000 employees5.0I use Quest KACE Systems Management Appliance for deploying applications and maintaining security, finding its scripting function valuable for patching vulnerabilities quickly. However, I wish it had a top-down approach for deploying across all our university's organizations.
Avocat at Star Boxes India Pvt Ltd5.0I use Quest KACE Systems Management Appliance for managing touch systems, software, and hardware inventory. Its simplicity and efficient deployment stand out, though the interface needs improvement. It offers quick information access and strong ROI with effective inventory management.
Systems Administrator at Custom Truck One Source4.5No summary available
Sr. Systems Engineer at a university with 1,001-5,000 employees4.5No summary available
Help Desk Technician at a hospitality company with 51-200 employees4.0No summary available
System Administrator - Desktop Operations at Manhattan College4.0No summary available
Technical Support Engineer at City of Rochester5.0No summary available
Windows Engineer at a tech services company with 5,001-10,000 employees4.0No summary available